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MainStay Suites Casa Grande

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Traveller (12)
Room & Suite (28)
Dining (2)
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Overview
  • Excellent41%
  • Very good32%
  • Average12%
  • Poor8%
  • Terrible7%
Travellers talk about
“breakfast bar”(4 reviews)
“new carpet”(4 reviews)
“kitchen area”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (148)
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Traveller rating
59
47
18
12
11
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LanguageEnglish
59
47
18
12
11
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All reviewsbreakfast barnew carpetkitchen areatwo storycountry thunderbed was comfortableawesome stayrooms are largethe staff was friendly and helpfulother hotels in the areawould definitely stay here againroom keyyogurtthe room was nicehot breakfasthotel roomfree breakfast
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11 - 15 of 147 reviews
Reviewed 27 November 2017

Always had a good stay here, it's perfect for long term stays and Tiffany, the manager, always makes sure I have my favorite room. She's amazing. I'll always come back here when I am traveling through Arizona.More

1  Thank Brian C
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 28 November 2017

Thank you for the review! We are always happy to see you have you con into town Brian. I didn't get a chance to talk to you much when you were in town but I wanted to let you know we are under new ownership...More

Reviewed 26 November 2017 via mobile

Its been about 7 years since I have stayed and was surprised with the changes. A new carpet makes a huge difference. I would just like to say that Tiffany went above my expectations of a manager. She was helpful and knowledgeable of the new...More

Thank teenmom92
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 28 November 2017

Thank you for the great review! We are always happy to see our returning guest. I also wanted to let you know we are under new ownership and will be looking to up date the hotel soon.

Reviewed 15 November 2017 via mobile

I stayed for a week. Clean and neat. Friendly staff. Especially Tiffany. A package that I had delivered to the hotel arrived after I checked out. Tiffany made sure the package got shipped to my home. Excellent service. Thanks Tiffany!

1  Thank js06447
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 24 November 2017

Thank you for the review Joe we hope to see you again soon.

Reviewed 13 November 2017 via mobile

This "hotel" is amazingly horrible. I wish I could leave -5 instead of a one. The fact that it is older isn't the issue, with one huge exception. All the beds, rollaway,etc. are obviously ancient. Uncomfortable is an understatement. Electric outlets non functioning, showers and...More

Thank SQM2
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 24 November 2017

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your comments with my staff to ensure we handle these types of situations differently in the future. Again, thank you for your time...More

Reviewed 27 September 2017

We stayed here for 3 nights while visiting my mother. After researching other hotels in the area we concluded that they were all pretty much on par. There are trade offs to be made (pool or kitchen area, etc.), but in terms of room quality,...More

Thank Bob H
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 2 October 2017

Thank you for your TripAdvisor review. We are glad you enjoyed your stay with us. I would like to analogize about your room not getting done I will follow up with House keeping to make sure that don't happen anymore. We hope to serve you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$59 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$59 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (28)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Kass R
26 April 2017|
Answer
Response from TMM35 | Property representative |
Hello there is a $20.00 pet fee if you are staying 1 to 4 nights. Anything more than that it will be $50.00.
0
Votes
Peter G
6 December 2015|
AnswerShow all 2 answers
Response from Danny B | Property representative |
Yes we do take small pets there is a pet fee.
0
Votes
Room Tips
"Definitely ask for first floor. No elevator, so you will have to haul your luggage up interior stairs if..."
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"Let them know if you have a physical disability because there are no elevators."
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"No comment"
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"Bring conditioner if you need it."
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