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Wild Horse Pass Hotel & Casino

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539 Reviews from our TripAdvisor Community

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There are newer reviews for Wild Horse Pass Hotel & Casino
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Showing 533: English reviews
phoenix
Level Contributor
121 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 4 weeks ago via mobile

We were very happy with this hotel and the room here. Located off the freeway and near the outlet shops. The room was very quiet and well decorated. The water in the shower was great too! Good water pressure and very hot. The beds are comfortable, and the ac was nice and cold. The pool area is very spacious with... More 

Helpful?
1 Thank skelly3055
West Kelowna, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 October 2016

I have to say nice hotel, room was really nothing special. Guess this time of year its not to busy... Pool really had no one in it. Really nothing great food wise, and one thing that turned me off was the all the Smoking in the Casino. As soon as you walk into the hotel lobby I could smell it.... More 

Helpful?
Thank FORTIN225
Utah
Level Contributor
4 reviews
4 hotel reviews
Reviewed 26 October 2016 via mobile

I was at wild horse hotel for five nights. Went there on business from October 15 to October 19. What a great hotel and great friendly staff. Did not do so good at the casino but.. the pool is great, the rooms are large and walking distance to the factory stores.

Helpful?
Thank Gigi1232015
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2016 via mobile

Stayed the weekend. Room was comped. Only problem woke up with bites all over neck and torso. Went to front desk to advise we had checked out and about problem. They offered to write incident report, get medic. Declined medic. Security guard advised to go home and put everything in dryer. I think they suspect bed bugs. Will call today... More 

Helpful?
1 Thank Juan M
Dolphinarisaz, Manager at Wild Horse Pass Hotel & Casino, responded to this review

Thank you for sharing your experience with us. The room you stayed in was fully inspected by our Pest Control company upon your notification to the front desk. There were no findings of insects or bed bugs in the room, however; I would like to hear from you to further discuss your experience. Please feel free to contact me directly... More 

Indianapolis, Indiana
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 October 2016

We stayed two nights. There was no smoke smell, it was quiet. It was also very clean. The pool was small but nice. We rented a cabana and it was nice to have it all day and have the shade. The casino was pretty nice, did not smell too much like smoke while we were there (morning) - but ended... More 

Helpful?
Thank sparky3141
Arlon
Level Contributor
225 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 20 October 2016 via mobile

We had stayed there before so we returned as it is located near the family we are visiting. We booked on line and the room we were offered for a week's stay was rather small , almost no room to walk around. We managed to get a suite after insisting with the front desk and that was very roomy, well... More 

Helpful?
Thank Viviane H
Olympia, Washington
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

My room was two double beds with a TV and Nice View. No refrigerator. No microwave. No free drinks at this Casino. They have eight restaurants or so they say some of could all be combined into a nice deli instead of having four separate places. Cheap Pho, American Burgers, Pizza and Sandwich shop. Expensive cuisine upstairs. I think they... More 

Helpful?
Thank catali332016
Scottsdale, Arizona
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Overall, this is my favorite casino in AZ. I like the layout of the casino and the center bar is very nice. Rooms are clean and nice. Ovations showroom is a great place for concerts with limited seating and great acoustics.

Helpful?
Thank Jim R
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Had to cancel trip for medical emergency....Corporate VP Richard Strafella came to the rescue and remedied the situation. Outstanding Customer Service 10 out 10. Thank-You. If and when I get to the hotel...I want to shake your hand. THANK-YOU!!!

Helpful?
1 Thank Andrew T
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

The staff here are consistently helpful and pleasant so far. The room is fine, nothing special. The pool area is quite nice, but the pool restaurant was closed for the season, and the food from the alternative restaurant was terrible and expensive. I don't recommend ordering food by the pool as a result. Unfortunately noisy neighbours have impacted my stay... More 

Helpful?
Thank Jennifer D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Wild Horse Pass Hotel & Casino

Address: 5040 W Wildhorse Pass Blvd, Chandler, AZ 85226-5404
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $157 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wild Horse Pass Hotel & Casino 4*
Number of rooms: 242
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Also Known As:
Wild Horse Pass Hotel Chandler
Wild Horse Pass Hotel And Casino
Hotel Style:
#16 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Wild Horse Pass Hotel & Casino staff and other travellers.
19 questions
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Phoenix, Arizona
over a year ago
Regina, Canada
1 month ago
Indianapolis, Indiana
Indianapolis, Indiana

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Questions? Get answers from Wild Horse Pass Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have some mini suites on the corners you can request.”
 of 5 bubbles O9764HIannea, 28 Nov 2016 | Read review
“Spend extra money on a nicer room bring food and drinks also ear plugs, walls and doors are thin.”
 of 5 bubbles catali332016, 18 Oct 2016 | Read review
“room away from elevator”
 of 5 bubbles jimrR924UW, 17 Oct 2016 | Read review
“If possible, get a room next to an empty room, to avoid loud neighbours returning from the casino at all hours.”
 of 5 bubbles E5240YCjenniferd, 12 Oct 2016 | Read review
“I suggest a room further from the elevator for lower noise levels”
 of 5 bubbles 760PaulS760, 30 Sep 2016 | Read review
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