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Sheraton Grand at Wild Horse Pass

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Sheraton Grand at Wild Horse Pass
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1,448 Reviews from our TripAdvisor Community

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Showing 1,433: English reviews
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Surprise, Arizona
Reviewed yesterday NEW

the property is set back in the desert with a river running through it, golf course, spa, pools and amazing sunsets! What I enjoyed most was the atmosphere; authentic Native American (Gila River) art work and design throughout, flute playing in the background. It had a calming effect on me. The service was outstanding; every need for a conference anticipated...

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Helpful?
Thank Sondi A
Columbus, Ohio
Reviewed 3 days ago NEW

The good: The grounds are nice, with desert vistas and with a walking trail around the property. There's a man made "river" (more like a moat, but still). Multiple pools, including a water slide ideal for a 6 year old, but older kids would enjoy as well. The bad: The place is a bit worn and most definitely overpriced. By...

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1Thank d n
Management response:

Dear guest, Thank you for providing feedback regarding your recent stay at our resort. While we sincerely hope every guest enjoys the entirety of their stay with us, please accept our sincere apology for the noise disturbances caused by a neighboring business during the final night of your stay. We hope to host you again in the future should your...

Columbus, Ohio
Reviewed 1 week ago via mobile

I would stay here again. It has two golf courses and a spa. My room was nice and very clean. Staff is very friendly. We didn't explore much because we were here for golf but my sense is that it would be easy to get to Scottsdale.

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Helpful?
Thank mhi62
Reviewed 1 week ago

Had a wonderful time at this hotel! Very Clean, Nice Views, Nice Pools, Wonderful service. Only about 20 minutes from the airport and not hard to get to. Family orientated with a real nice walking trail and stream which they built to look natural! Boat rides here also!

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Helpful?
Thank BaldSerb
SHeckathorne, Front Desk Supervisor at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for your kind words regarding your recent stay at the Sheraton Grand at Wild Horse Pass. We are pleased to hear about your wonderful experience with the golf courses, Aji Spa, and team members. We hope to have you back soon to experience many of our other beautiful amenities. Sincerely, Front Desk Supervisor

Reviewed 1 week ago via mobile

The hotel property and grounds are lovely. The food we had while attending the conference was very good. My only complaint is the wings of the hotel are very very long with several turns and directions are slim to none, so if you are near the end you have a long walk to get back to the lobby, pool, or...

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Helpful?
Thank Louann B
SHeckathorne, Food & Beverage Administrator at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Thank you for taking the time to write about your recent stay with us at the resort. We are glad to hear that your visit was enjoyable. We do understand that the halls are a bit lengthly with the design of the hotel and apologize for any inconvienence this may have caused you. We hope to have you...

Magnolia, Mississippi
Reviewed 1 week ago

Room had great view, was clean, nicely decorated. Grounds were absolutely beautiful. The kind of place where you don't feel like you have to go looking for anything to do. The waterslide and pools were great. It was very relaxing when I didn't have to be in class. The food is good too.

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Helpful?
Thank magepakaren
Reviewed 1 week ago

The Sheraton will bless the customer with: a Beautiful room; extremely comfortable beds; VERY clean bathroom/living area; exquisite grounds; very usable running path that will satisfy a runner that needs to get out in the morning - it's well maintained and follows a tranquil stream with birds and plants all around you; excellent food at a fairly reasonable price; and...

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Thank Casi R
Oklahoma City, Oklahoma
Reviewed 1 week ago

This was the most amazing (mid-priced) continental US resort I've ever visited. Clean, well-kept and well-appointed, beautiful, tons of activities, fantastic recreated Gila River environment, spectacular Spa, on-site equestrian center. Yes, its a ways from PHX proper and even Chandler, but you'd never have to leave unless you really wanted to. Every person on the staff was kind and helpful,...

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Helpful?
Thank lawyer151
SHeckathorne, Restaurant Reservations at Sheraton Grand at Wild Horse Pass, responded to this review

Skek Thash (Pima for hello)! Thank you for your feedback about your recent stay at the Sheraton Grand at Wild Horse Pass! We value your thoughts and opinions, that you consider us the “most amazing continental US resort!” We're glad to hear you appreciate the kind and helpful staff and you enjoyed our amenities: dining, Aji spa, Koli our equestrian...

Guilford, Connecticut
Reviewed 2 weeks ago

Wonderful hotel with a great vibe! My convention service manager, Beth, was wonderful! The banquets team, James, Darlene, Josh, Allana, just to name a few were amazing. I look forward to returning to this beautiful property soon!

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Thank CTTraveler203
Los Altos, California, United States
Reviewed 3 weeks ago

The rooms are big, clean, and quiet. They have a great gym, spa, walking/running trails, outdoor pool, and plenty of places to hang out in this resort like hotel. The restaurants are quite good with friendly service. They have a nice golf course as well. Worth a visit if you want to experience the desert life in Arizona.

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Helpful?
Thank Rhett L
SHeckathorne, Director of Housekeeping at Sheraton Grand at Wild Horse Pass, responded to this review

Dear Guest, Your feedback is sincerely appreciated. I am very pleased that your stay was such a delight! We have such wonderful staff and facilities, and I am so glad that you were able to enjoy everything on property. I hope that you will be able to visit us again very soon! Sincerely, Director of Housekeeping

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape where the ancient vistas, mountains, and roaming wild horses remain untouched. ... more   less 

Additional Information about Sheraton Grand at Wild Horse Pass

Address: 5594 W Wildhorse Pass Blvd, Gila River Indian Community, Chandler, AZ 85226-5400 (Formerly Sheraton Wild Horse Pass Resort & Spa)
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $262 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand at Wild Horse Pass 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Sheraton Wild Horse Pass Hotel Chandler
Sheraton Chandler
Chandler Sheraton
Sheraton Wild Horse Pass Resort And Spa
Hotel Style:
#4 Romantic Hotel in Chandler
#6 Business Hotel in Chandler
#8 Family Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand at Wild Horse Pass staff and other travellers.
18 questions
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2 months ago
Fort Yates, North Dakota
1 month ago
Phoenix
3 months ago

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Questions? Get answers from Sheraton Grand at Wild Horse Pass staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room close to main lobby. Hallways are long and winding”
 of 5 bubbles magepakaren, 15 Feb 2017 | Read review
“All rooms that have been assigned to me have been exceptional”
 of 5 bubbles , 14 Feb 2017 | Read review
“Starwood members get preferred guest rooms with the prettiest views.”
 of 5 bubbles lawyer151, 14 Feb 2017 | Read review
“Great views of desert from most rooms”
 of 5 bubbles RhettL905, 4 Feb 2017 | Read review
“Get a view of the west or the pool area, rather than the parking lot.”
 of 5 bubbles BraunMincher, 16 Jan 2017 | Read review
5 of 5