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Crowne Plaza Phoenix - Chandler Golf Resort

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Crowne Plaza Phoenix - Chandler Golf Resort
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194 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Peoria, Arizona
Reviewed 5 days ago NEWvia mobile

This hotel is located in the downtown area of Chandler which wasn't the most convenient location to shops and eats. This is an older looking hotel from the outside, yet the rooms are well appointed with current furniture. The bed was very comfortable. The staff was great and accommodating. We selected this hotel because of the location to a conference...

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Helpful?
Thank Cyndilulu
Rommy K, Front Office Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to tell us about your experience at Crowne Plaza PHOENIX - CHANDLER GOLF RESORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you...

Malaga, Spain
Reviewed 1 week ago

I have golfed in the valley for several yrs. This is the most inpersonal group I have ever encountered, exception is Nick. The course is decent if you are interested in target golf. however if you don't like playing in the sand don't golf don't play here.

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Helpful?
Thank luslawgambo
Rommy K, Front Office Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to tell us about your experience at Crowne Plaza PHOENIX - CHANDLER GOLF RESORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you...

Collinsville, Illinois
Reviewed 2 weeks ago via mobile

This hotel offers day rooms. It is one of the few properties in the Phoenix area that does. I flew in from Hawaii and thought I could stay up all day until I checked into my other resort. I was wrong, I needed a nap. I booked a day room at the last minute. The room was clean and the...

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Helpful?
Thank Jilbee
Rommy K, Front Office Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Thank you for taking the time to tell us about your experience at Crowne Plaza PHOENIX - CHANDLER GOLF RESORT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you...

Indianapolis, Indiana
Reviewed 2 weeks ago

I stayed there 3 nights and was very happy with the service and the room. The front desk was always great. One lady at the desk gave me some great advice in hiking South Mtn. I stayed in 3 different rooms and they all were very clean.

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Helpful?
Thank rjmax
Reviewed 3 weeks ago via mobile

Stayed at the Resort because of its great location to golf and entertainment. The lobby and grounds were good, rooms were surprisingly well appointed, but the elevator and walkways to the rooms were really beat up. Free parking was a plus. Front desk staff was really helpful. There was an empty spot where the refrigerator USED to be...that would have...

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Helpful?
Thank joanek10
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Hi joanek10, Thank you for your recent stay and for taking the time to write a review of our hotel. I am pleased to know that we were able to meet your expectations when it comes to the service our staff has provided. While I would have preferred you had a better stay, I highly appreciate that you have shared...

Reviewed 3 weeks ago

I was at this resort for 5 days for a business conference. The staff was very friendly. Beds were nice. All kinds of great restaurants within walking distance. Pricey rooms when they don't even have a safe for my laptop. Room included a fridge - AFTER I called and asked for one. Just a little more attention to housekeeping would...

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Helpful?
Thank traveler42698
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Hello traveler42698, Thank you for staying with us during your business travel and for writing us a review. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations with our friendly staff and beds to be nice. On the other hand, please accept our sincerest apologies...

Fort Collins, Colorado, United States
Reviewed 3 weeks ago

Totally enjoyed out stay at the Crowne Plaza in Chandler. The history in the area is great and a little community within itself...lots to walk around and see, and the hotel is located right in the heart of it.

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Helpful?
Thank Karen K
Warrenville, Illinois
Reviewed 22 January 2017

Was staying here on business. The staff were all very friendly, but breakfast (simple buffet) was $20! Wireless service was very intermittent. The exercise room really needs better lighting. Air conditioning was noisy. Access to downtown Chandler was one of the highlights.

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Helpful?
Thank Brian J
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear Brian J, Thank you for choosing us and for sharing your experience. I am happy that you found our staff commendable. It is always motivating on our end to receive positive feedback from our valued guests like you. On the other hand, please accept our sincerest apologies for any inconvenience the internet service, condition of the hotel facilities and...

Clark, New Jersey
Reviewed 20 January 2017

Stayed for one night. Did not have a chance to play the golf course but will be back to play it. Staff was friendly and helpful. Excellent location, downtown with several restaurants within walking distance. Room had a small balcony.Pillows in need of a upgrade. For the rate I paid, I was extremely satisfied.

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Helpful?
Thank Scott L
Phoenix
Reviewed 19 January 2017

The front desk people were great and friendly, check in was painless. The room was a little difficult to get to as it is an older hotel and the layout is a little weird. That being said, the hotel is clean and well taken care of. It sits next to several eateries and pubs in downtown Chandler. Great place to...

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Helpful?
Thank TravelerfromArizona

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Boasting an newly renovated 18-hole USGA golf course with driving range and 35,000 square feet of meeting space the San Marcos Golf Resort Hotel is the perfect place to stay. Within minutes of Cactus League Spring Training visit your favorite teams: Chicago Cubs, Giants, Diamondback and the Angels. Just outside the front door you can explore downtown historic shops, breweries and eateries. Sink into a luxurious bed, with a pile of pillows, a plush duvet and satin-soft cotton sheets and awake revitalized and fresh to a full service Coffee House, featuring Starbucks located just outside your door. Relax and cool off after your golf game or a match on our lighted tennis courts in our 1912 lounge or AJ's Restaurant. Luxurious landscaped courtyards are a great way to unwind from your meeting, or enjoy the serenity on your private patio or balcony. Take a dip in our luxurious pool and therapy spa while enjoying a cocktail or check your e-mail using our complimentary Wi-Fi and business center. Located within minutes of Chandler Mall, PF Changs, theaters, AZ State University, and corporate office parks, leave the work to us by allowing our Resort Concierge take care of your entertainment & travel desires. We are just miles from Tempe, Gilbert, Mesa and Phoenix. Listed on the National Register of Historic Places, the Crowne Plaza San Marcos Golf Resort Hotel is your perfect destination. ... more   less 

Additional Information about Crowne Plaza Phoenix - Chandler Golf Resort

Address: 1 N San Marcos Pl, Chandler, AZ 85225-7870 (Formerly Crowne Plaza San Marcos Golf Resort)
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $200 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Phoenix - Chandler Golf Resort 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Hotel Style:
#15 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and other travellers.
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Questions? Get answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think rooms on the north side would be the quietest”
 of 5 bubbles TravelerfromArizona, 19 Jan 2017 | Read review
“rooms on the south side of the hotel overlook only a very tall hedge, making your balcony totally your own and the room quiet.”
 of 5 bubbles DebinIndiana, 1 Dec 2016 | Read review
“Get a room on the east side, it's a closer walk to the pool and restaurant/bar.”
 of 5 bubbles rof842, 13 Nov 2016 | Read review
“If you have to stay here, get a upper floor room, make sure it's clean before you unpack.”
  • We care so much we put a round seat on an oblong toilet
  • Big stain next to the bed. Ewww
 of 5 bubbles Amge55, 16 Oct 2016 | Read review
“My review applies only to the restaurant/bar/lounge area.”
 of 5 bubbles 495chrisy, 13 Oct 2016 | Read review
5 of 5