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found the property to be very attractive, nice lobby, very good front desk staff. We arrived early and while they thought they could get us into a room early it didn't happen. We realize they had no obligation to accommodate early arrival. pool area was...More
I was told that it isn't on their website but that they are getting to it. They consider an adult to be 21 yrs old. I booked a room, paid in advance and my student who is over the age of 18 yet under 21...More
I usually like staying at the Hawthorn but this visit was a little disappointing. We had our niece over who is less than a year. After crawling on the floors her hands and knees were black. The pool was green the first day and had...More
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US$65 - US$113 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Hawthorn Suites By Wyndham Phoenix Chandler Hotel Chandler ,
Can you please tell me when your hotel was renovated? Also, how warm do you keep the pool (we like it very warm). I am concerned after reading that a customer had 2 roaches - this is very concerning.
13 December 2016|
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Response from Suzanne V | Property representative |
Thank you for your email. The hotel's last major renovation was in 2008, although improvements are ongoing. The pool temperature is set at 80 in the winter months. This particular type of roach the guest referred to is... More
Thank you for your email. The hotel's last major renovation was in 2008, although improvements are ongoing. The pool temperature is set at 80 in the winter months. This particular type of roach the guest referred to is common here in the Valley, which are known to infest even the most sanitary and well-organized homes and buildings. I want to assure you that we have a professional commercial pest control company that does treat the property regularly as we take every precaution to prevent against them. It truly was an isolated incident. If there is anything else I can assist you with, please let me know. Thank you.
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"Won't book again due to the min age rule of 21 & it not being posted on website."