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DoubleTree by Hilton Hotel Phoenix - Gilbert

Traveller (33)
Room & Suite (24)
Dining (2)
Overview
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1800 S San Tan Village Pkwy, Gilbert, AZ 85295-6245 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Hotel Phoenix - Gilbert
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (712)
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707 results
Traveller rating
370
163
95
40
39
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LanguageEnglish
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370
163
95
40
39
Show reviews that mention
All reviews double tree cookies room service restaurant bar santan village shopping mall san tan village nice hotel enjoyed my stay bed was very comfortable business trip mesa gateway airport nice room great place to stay rooms are clean front desk staff easy access
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1 - 5 of 707 reviews
Reviewed 5 days ago

We've stayed at this hotel since it opened due to the proximity to family in the Gilbert area and have always had a great experience. The entire staff was very accommodating, going out of their way to ensure we were taken care of. The rooms...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2019
Thank Cruiser62896042834
Response from ChrisRacanelli, General Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 2 days ago

Hi Cruiser62896042834! We truly appreciate you coming back to us time and time again as it says a lot about the service you receive from us. Thank you for the review and feedback and I look forward to being at your service again soon. Regards,...More

Hotel's Favourite
Reviewed 7 November 2018

This is the 2nd year I have put my Auntie's from out of town in this hotel. I absolutely love it and the staff. Love the rooms and the space in the rooms! Breakfast was great and they are right across the street from the...More

Date of stay: October 2018
1  Thank Barbara R
Reviewed 1 week ago

The staff was great, but the hotel was extremely outdated. Especially for a hotel that isn't that old. The bathtub was rusted and wallpaper was bubbled in the restroom. The hotel offers great location with top golf, main event and a mall within walking distance....More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Safari711299
Response from ChrisRacanelli, General Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 6 days ago

Hi Safari711299, Thank you for your review and feedback. I appreciate the comments and will work with my maintenance team to address the items you mentioned and look forward to being at your service again soon! Regards, Chris Racanelli | General Manager chris.racanelli@hilton.com

Reviewed 1 week ago

My family and I stayed here for a family wedding. The rooms are really roomy and family friendly. The front desk staff bent over backwards to solve a reservation problem at check-in. I highly recommend.More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Betsyk47
Response from ChrisRacanelli, General Manager at DoubleTree by Hilton Hotel Phoenix - GilbertResponded 1 week ago

Hi Betsyk47, Thank you for the great review and feedback! I'm ecstatic to hear that we went the extra mile to make your stay and experience a great one. We look forward to being at your service again soon! Regards, Chris J. Racanelli | General...More

Reviewed 2 weeks ago via mobile

Simple things, could have made the stay better. The property seemed to be severely understaffed, especially due to the time of year. Maintenance was off, so any problems, no matter the size, couldn’t be resolved.

Date of stay: December 2018
Thank 364tamaraw
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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Hotel Style
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
121
Price range
US$126 - US$308 (Based on Average Rates for a Standard Room)
Formerly known as
Legado Hotel
Location
United States > Arizona > Central Arizona > Gilbert
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
121
Price range
US$126 - US$308 (Based on Average Rates for a Standard Room)
Formerly known as
Legado Hotel
Location
United States > Arizona > Central Arizona > Gilbert
Photos
Traveller (33)
Room & Suite (24)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (11)
Nearby
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Nearby RestaurantsSee all 513 nearby restaurants
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Grimaldi's
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Nearby AttractionsSee all 67 nearby attractions
Main Event Entertainment
10 reviews
.10 km away
Topgolf
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San Tan Village
30 reviews
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World of Beer
20 reviews
1.01 km away
Questions & Answers
Ask a question
andreakR7486IM
6 April 2017|
AnswerShow all 4 answers
Response from bp5442 | Reviewed this property |
I believe their shuttle goes as far as the computer San Tan airport but not to the Phoenix airport.
1
Vote
OrangeCountyRebecca
22 July 2015|
Answer
Response from Chuck B | Property representative |
There are many things to do in our area... Depending on when you are visiting and what interests your children. If visiting soon, I recommend a water park, Build A Bear is located across the street too, and of course movies... More
0
Votes
slm11
7 March 2015|
AnswerShow all 3 answers
Response from Chuck B | Property representative |
Hi! The guests are welcome to use the stairs to access their rooms. Sorry for the delayed response. If you have any other questions please call me... 480-809-4061 Thank you!
0
Votes
Room Tips
"Ask for room on the pool side of the hotel. The road in front is busy and loud."
FDFamilyM
26 Nov 2018
Read review
"Stay at another hotel, you will be more comfortable."
Tuchstone6
3 Apr 2018
Read review
"Easter views look out to the red mountains in Eastern Maricopa County"
JPGarcia0611
18 Feb 2018
Read review
"even numbered rooms have the best views"
Tiffin09Z
7 Sep 2017
Read review
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