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Renaissance Phoenix Glendale Hotel & Spa

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Renaissance Phoenix Glendale Hotel & Spa
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433 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

Excelent location, good restaurant. Kind and really helpful staff. The rooms were really confortable, cardinals and coyotes stadiums are 5 minute walk distance. There is an outlet quite close too. Recomended.

Helpful?
Thank David H
Level Contributor
10 reviews
Reviewed 1 week ago

Beautiful place. Freindly staff. Really modern and clean. My only advice wood be coffee in the lobby. Otherwise no complaints. Conference center was as nice as hotel. The bar in the hotel was pretty expensive.

Helpful?
Thank Indiana E
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Indiana E, Thank you for your comments on your most recent stay. We hope that you will come back and stay with us again. Safe Travels! More 

Somerton, Arizona
1 review
Reviewed 2 weeks ago via mobile

Nice hotel, staff was very accommodating game day allowing us to check our luggage before check in. Food and beverages pregame were good. Only negative was next morning/ afternoon when we ate at the restaurant. It was completely dead and our food (sandwich and wings) took forever, eventually we asked the server about our order and she brought it straight... More 

Helpful?
Thank Samantha M
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Samantha M Thank you for your comments on your most recent stay. We're sorry you experienced slow service in the restaurant, and will share your comments with our restaurant staff. We hope if you are in the area again that you will stay with us. Safe Travels! More 

Gainesville, Florida
Level Contributor
553 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 2 weeks ago via mobile

I booked this hotel because I had a 2 day conference at The Wigwam in Litchfield Park, and did not want to stay at the Wigwam due to a bad previously bad experience there. This property is only a 17 minute drive and I thought would offer a much nicer alternative, plus rewards points of course. Upon check-in we were... More 

Helpful?
Thank jelsrtrav
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

jelstrav, Thank you for your feedback on your most recent stay. We will definitely be sharing this with all the management staff as this only makes us better at serving you the customer. We hope if you are back in the area that you will stay with us again... Safe Travels! More 

San Diego, California
Level Contributor
147 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago via mobile

I made a reservation for two double beds and requested a roll away bed. We arrived at 5 pm and they told me they didn't have my room. They offered me a handicap king bedroom and was told that was our only choice. I paid $480 for this room which was not what was promised me. The handicap shower head... More 

Helpful?
Thank Neillibin
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Neillibin, We apologize for the inconvenience of bed types for your stay. I will send this to our front office manager so he is able to research this in more detail. We appreciate the feedback as this only makes us better... Safe Travels! More 

Cocoa, Florida
Level Contributor
11 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

This stay was excellent! Room was big, clean, and well kept. The staff was great and the location was super. After my business was completed each day I was in walking distance to a variety of sports events, bars, restaurants, and outdoor events. I would recommend this hotel to anyone.

Helpful?
Thank Dgadacz1
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Dgadacz1 Thank you for your kind words on your most recent stay. Come see us again soon... Safe Travels! More 

Chandler, Arizona
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

This is a great location near the stadium and Westgate. We stayed her for a dance convention and this was a great location for it! We ate both on and off the property and it was nice to have many choices in and around the hotel. Loved the option for check-in & out with the mobile app.

Helpful?
Thank cnhfromCoMo
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

cnhfromCoMo Thank you for your kind words....come see us again soon! Safe Travels! More 

Emory, Virginia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

We were in town for semi annual conference. I found the location convenient and easy to get around. Being located in between the outlets and the Westgate entertainment district was a plus. Easy walk to anything. Room was clean, quite and efficient. Very comfortable bed. Would have preferred a King bed but received a two queen room even though I... More 

Helpful?
Thank Keith M
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Kieth M Thank you for your feedback of your visit to the hotel. We will share you comments with the rest of the hotel as this only makes us better. Thank you and Safe Travels! More 

Level Contributor
65 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 29 October 2016

You would expect excellent service at the Renaissance, however, I did not have that experience. Early check-in online is a joke. Upon my arrival, I encountered Sabine and I told her that I did the early online check-in. She informed me that there were no rooms available and that there were sold out of rooms with king beds. She was... More 

Helpful?
Thank cgerk
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

cgerk, Thank you for your comments in regards to your most recent stay. We will share this with all our staff and we hope that we have another chance to have you stay with us again. Safe Travels! More 

Brooklyn, New York
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016

This location was the 2nd leg of an West Coast football excursion for this New Yorker. And, having previously stayed here, I knew it was the perfect location for such a trip. It is within supremely-quick walking distance to both the hockey arena and the football stadium. Also, it is right in the Westgate section, where one can find many... More 

Helpful?
Thank john p
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

john p, Thank you for your words in regards to your most recent stay with us. We're sorry that we did not live up to expectations at the pool on Monday, but will definitely address this with all of our team to make sure this doesn't happen again. We hope that if you get out of New York again and... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Renaissance Phoenix Glendale Hotel & Spa

Address: 9495 W Coyotes Blvd, Glendale, AZ 85305-3136
Region: United States > Arizona > Central Arizona > Glendale
Price Range: $212 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Phoenix Glendale Hotel & Spa 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Renaissance Glendale Hotel Glendale
Renaissance Glendale Hotel And Spa
Glendale Renaissance
Hotel Style:
#3 Business Hotel in Glendale
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Phoenix Glendale Hotel & Spa staff and other travellers.
8 questions
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Questions? Get answers from Renaissance Phoenix Glendale Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony, not all of them have one.”
 of 5 bubbles D6437EZjohnp, 22 Oct 2016 | Read review
“get away from parking lot, get up high, and park across the street”
 of 5 bubbles ryans69, 12 Sep 2016 | Read review
“High up as possible, and get the in-room Jacuzzi!!”
 of 5 bubbles edwardjm2015, 9 Sep 2016 | Read review
“Ask for a room that has an actual view...even if parking lot or highway.”
 of 5 bubbles TennesseeTraveler057, 20 Jul 2016 | Read review
“Rooms overlooking the pool - at least the 5th floor or higher”
 of 5 bubbles TripGal63, 19 Jul 2016 | Read review
5 of 5
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