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My family and I stay at this hotel often when we travel to Arizona. The hotel is always clean and the staff are always nice. They are very helpful with the guess, especially towards patients from the CTCA. They have a nice little restaurant and...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix AreaResponded 23 January 2016
Thank you for sharing your recent experience at our hotel. I am happy to know that you found our rooms clean. Thank you for noting our staff and the customer service they delivered. It is also good to read that you found the...More
We chose this hotel again for our annual visit to PHX to visit relatives and again we were not disappointed! The upgrade to a suite (due to membership status) helped create a quieter bedroom off the Liv. Rm. We would stay there again!
Good place for a couple day stay, close to freeway and food choices. Room was quiet and suited our needs. Our trip was for a football game, only a short drive to the stadium. We'd stay there again if our travels take us to the...More
Paid 150+ for a single bed room for a 5 hour stay. Shocked to find out the "free" breakfast was only "free" if I paid for the breakfast package. Can I get a w.t.f?!
Room was small but clean. Right off a noisy highway. Not...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Goodyear-West Phoenix AreaResponded 4 January 2016
First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, noise and the lack of complimentary breakfast. We’d like to...More
This was a pleasant, spacious room. There were plenty of drawers
and generous table top space. There was a separate sitting room
with TV and sofa sleeper. There was a wet bar, which could have
used a towel rack. The bed and pillows were comfortable....More