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Whalesong Hotel & Hydro

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Whalesong Hotel & Hydro
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95 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Warrington
Reviewed 6 November 2015

Stayed here for 3 nights as part of a Saga tour where oceans meet. Small hotel with the spacious well appointed bedrooms set in clusters of thatched roofed chalets, Our room had fabulous views down over the bay. Pleasant pool and terrace area, with lovely views over the bay. Our evening meals were very good again with lovely views over...

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Helpful?
1Thank traveller0065
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear traveller0065 Thank you very much for taking the time to write a review on Whalesong Hotel & Hydro. We are happy to hear that you enjoyed the food, lovely views over the bay and your overall stay. We will be sure to pass on your message to the Whalesong Team and look forward to welcoming you back in the...

Chichester, United Kingdom
Reviewed 31 October 2015

The description of this hotel sounded very romantic - but it turned out to be very ordinary. The rooms were dark and rather shabby, getting there was a bit of a hike and no wifi except in reception. The restaurant served acceptable food but lacked atmosphere. Not for me I am afraid.

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Helpful?
Thank Cindy S
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Cindy S, Thank you for taking the time to review our Hotel. We are disheartened to read that you felt our Hotel did not deliver on expectation, but can advise that we are finalising the plan for some soft refurbishment that we believe will provide the facelift required at Whalesong Hotel as well as the @Whales Restaurant. We can...

Bristol, England, United Kingdom
Reviewed 28 October 2015

If you have a disability do not go to this hotel! much too hilly. Service Not good, they have untrained service staff, though sweet are just not up to the job and that falls into the laps of management. Rooms ok no real view of anything. No wifi in rooms. Had to go to the reception area, more hills, to...

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Helpful?
1Thank Erica1950
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Erica1950, Thank you for taking the time to review our Hotel. We apologise that your felt the hotel was “too hilly” and that it did not meet expectations. Whilst we have advertised our Hotel as being set on a hill, we do understand that for some of our patrons, the inclines may be difficult. Your comments regarding the food...

England, United Kingdom
Reviewed 13 October 2015 via mobile

Stayed 3 nights. Lovely views of the bay. Good breakfast, with buffet for ceresls, juice etc. and cooked to order hot dish. Evening meal had good choice, but beware that steaks are cooked 'rare' to medium. Some of our group felt that they were 'raw', it took a while to get them how they wanted. However, our food was good.

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Helpful?
1Thank Kath B
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear welltravelledkandd Thank you very much for taking the time to review Whalesong Hotel & Hydro. We are delighted to hear that you enjoyed your stay, escpecially the views of the bay and the breakfasts. We will be sure to pass on your comments to the Whalesong Team and look forward to welcoming you back in the future.

Reviewed 8 October 2015

My wife and i used this facilities overnight. place is easy to find (1 minute drive from the n2) our reception was good. Rooms were just fine. The staff was not willing to prepare early breakfast since we wanted to leave early at 6 am. Their speed point or payment machines was not working when we wanted to check out....

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Helpful?
Thank Elisha D
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Elisha D, Apologies for the tardy response! We are encouraged to read that your overall experience at Whalesong Hotel & Hydro was a good one and thank you for taking the time to review us. We have escalated your comments regarding breakfast and the speed points to our GM and Group Operations Director and can assure you this is...

London, United Kingdom
Reviewed 31 July 2015

The room was ok, the view was nice. However, when we went to have a shower, the ceiling was mouldy. When we got into bed the sheet had several stains on it, not the kind that you might miss if you were in a hurry making the bed. It was awful. They did come and change the sheet and then...

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Helpful?
2Thank Tarzania
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Tarzania, Thank you for your review and raising these concerns with us. Legend welcomes constructive comments as we believe they can only assist us in bettering our service delivery. From the offset, may we apologise that your time with us was not the Legendary experience we strive to create. Your comments raised have been escalated to Executive Management and...

Matlock, United Kingdom
Reviewed 20 May 2015

I spent three very comfortable nights here. The beach at Plattenburg bay is lovely and there are some good walks around the coast. There is plenty to visit nearby as well. Birds of Eden have fee flying beautiful birds from all around the world as well as South Africa. I also visited the highest bungee jump in the world but...

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Helpful?
Thank leebroderick1
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear leebroderick1 Thank you very much for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us, as well as the lovely view. Thank you for sharing your experience with us and highlighting some of the things to do in the area. We look forward to welcoming you back in the...

Brisbane, Australia
Reviewed 6 April 2015

We stayed here in mid Feb. There was a group of 7 of us driving together. One room when we checked in unfortunately didn't have hot water but it was fixed with a relocation without fuss. We had also booked all the same room type but 2 rooms seemed to be nicer than the other 2 but again this was...

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Helpful?
1Thank EllieH99
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear EllieH99 Thank you very much for taking the time to write such a detailed review on Whalesong Hotel & Hydro. We are absolutely delighted to hear about your fantastic first stop on the Garden Route. We will be sure to pass on your comments to the Whalesong Team and look forward to welcoming you back in the future.

Warwick, United Kingdom
Reviewed 10 March 2015

The description of the hotel having views over the bay at first led me to worry that it would be miles from the beach. But it wasn't. Nestling at the top of Plettenberg Bay and just off the N2 it combined the best of a bush style lodge - with its thatched roofs, big tiles and rich colours - with...

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Helpful?
2Thank Damian L
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear Damian L Thank you very much for taking the time to write a review. We are happy to hear that you enjoyed your stay with us and we would like to thank you for the detailed comments you included in your review. We will be sure to pass this on to the Whalesong Team and look forward to welcoming...

Shepperton
Reviewed 2 March 2015

We stayed here, on a half-board basis, for 3 nights as part of a tour. Our welcome was by the German Manageress who was delightful & seemed to help in the restaurant too. The thatched chalets were charming & rooms a good size, with balconies overlooking the bay. The wardrobe was too tiny for 2 people for 3 nights and...

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Helpful?
1Thank HappyWalker09
MichelleBouic, PR & Marketing Executive at Whalesong Hotel & Hydro, responded to this review

Dear HappyWalker09 Thank you very much for taking the time to write a review on Whalesong Hotel & Hydro. We are delighted to hear that you enjoyed the friendly service, lovely views and good food. Thank you for the detail included in your review, we appreciate your comments and will be sure to give this through to the Whalesong Team...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Services
  • Free Parking
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Whalesong Hotel & Hydro is situated in a lush, landscaped garden in Plettenberg Bay, the jewel of South Africa's Garden Route, renowned for its unique scenery and moderate climate. ... more   less 

Additional Information about Whalesong Hotel & Hydro

Address: Marine Drive, Plettenberg Bay 6600, South Africa
Region: South Africa > Western Cape > Plettenberg Bay
Price Range: $61 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Whalesong Hotel & Hydro 4*
Number of rooms: 24
Reservation Options:
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Also Known As:
Whalesong Hotel And Hydro
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Questions & Answers

Questions? Get answers from Whalesong Hotel & Hydro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean the room before your guests arrive. ”
pablot246, 17 Apr 2017 | Read review
“Add complementary cool drinks rather than one bottle of water.”
ryankW5670OX, 22 Feb 2017 | Read review
“wouldn't recommend staying here to anyone”
wrstraker, 1 Dec 2016 | Read review
“Rooms are the same, they offer no decent view.”
831bcm, 29 Nov 2016 | Read review
“Try to get a room close to the reception and parking with a view over the surrondings”
Bringan, 6 Nov 2016 | Read review
5 of 5