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Paxton Hotel

Agoda.comUS$49*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$69*
US$49*
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US$58*
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Paxton Hotel
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290 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Port Elizabeth, South Africa
Reviewed 30 October 2016

It would be nice if the lady asked us how we enjoyed it and at least said goodbye, felt like we were not really of interest. But the lady that checked uys impn was very nice. She was polite and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank G676UXmichellem
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Michelle Thank you for all your feedback, it is very much appreciated and will assist the receptionist's in there service delivery and communication skills, all your feedback has been relayed to them via management. We hope to welcome you back in the near future! kind regards Sheree Guest Relations

Pretoria, South Africa
Reviewed 26 October 2016

All was great. Good cost for business. Will recommend Paxton Hotel. Service excellent. Room great. Food very good. Felt good when stay there. Well situated. Advertise more and this will attract more visitors.

Review collected in partnership with this hotel
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Helpful?
Thank cj507
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for taking the time to review your stay with us, your positive feedback and kind words are very much appreciated. We strive to meet and exceed our guests expectations in the best way we can. We are very pleased that you enjoyed your stay with and hope to welcome you back in the very near future!...

Caldicot, United Kingdom
Reviewed 12 October 2016

This is the second time I have stayed at the Paxton. I really like the hotel. The staff are fab and really polite and helpful. The location of the hotel is good and it is really easy to get anywhere from the hotel. Room quality is very good and this is primary reason for my overall rating. Lovely beds, great...

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Helpful?
Thank dajjones67
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for your wonderful comments and for taking the time to review your most recent stay with us. I am very happy to hear our staff made you feel at home. This is really one of the things that we try maintain. We are pleased to know that you found our location convenient and made the most...

Reviewed 30 September 2016 via mobile

I stayed in Paxton Hotel for almost 3 months on business. In August 2016, before leaving the hotel I spoke to the reservations manager Helen, & she advised that all is well & that my accommodation is sorted out for the next 3 days. At about 11am my PA gets a call asking me to pick my stuff up from...

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Helpful?
Thank Nick G
RSAPE, Owner at Paxton Hotel, responded to this review

Dear Nick G We are saddened by your comment which stands in stark contrast to other positive comments both you and your colleagues have made to us personally. However, let me assure you that we do take every complaint serious and appreciate every opportunity to improve our service to you. We acknowledge your dissatisfaction and apologize for any inconvenience occurred...

Cape town
Reviewed 28 September 2016 via mobile

Ive been staying at this pretiges hotel for more than 3 years and its become like my second home. The reception your get,tells you exactly what type of place it is. I must say that all the staff is friendly,helpful and always make you feel at home. The rooms are very clean and amazingly comfortable. I would recommend this hotel...

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Helpful?
Thank shameeg
RSAPE, Public Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for all your positive comments , they are very much appreciated. Thank you for making our hotel your second home when you are in Port Elizabeth. We Appreciate you loyalty and trust in our hotel and the staff. We hope to welcome you back soon in the near future! Kind Regards Sheree Stevens Guest Relations

Reviewed 26 August 2016 via mobile

We stayed for 1 night. What was a bit disappointing for me was that there were welcome drinks but only for a group that was coming in....? The rooms are nice and big with all you need. I was not impressed with the bathroom as it is a bath/shower and in order to shower you have to hold the shower...

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Helpful?
Thank chocolateisforgirls
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for taking the time to review your stay with us. your feedback is appreciated and has been acknowledged. As per your comments welcome drinks are only poured for the groups coming in daily, as Managing Directer does choose a few arrivals at random to receive a complimentary drink voucher. Management will follow up on the hotel...

Cape Town
Reviewed 25 August 2016

The hotel is situated on beach road and overlooks Algoa Bay. Secure parking was available for my coach. I checked in late and the front desk staff Zaheer was friendly and very efficient. The rooms are very spacious. I really appreciated the hand held shower in the bathroom . The only hotel to have one out of five hotels I...

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Helpful?
Thank AladdinCapeTown
RSAPE, Public Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for your positive feedback and wonderful comments, it is very much appreciated. We pride ourselves on catering for our guests needs the best way we can and strive to exceed their expectations. I am very pleased to hear that our staff made your stay a pleasant one. We hope to welcome you back for another memorable...

Pretoria, South Africa
Reviewed 16 August 2016

From the ideal location on the beach to the comfortable rooms and service with a smile this is a real winner . The rooms are spacious and very comfortable , a real treat is the shower large and with a strong water flow . and the shower head is set high up for us tall ones . Do yourself a...

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Helpful?
Thank 864jay84
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Thank you for your wonderful feedback, it is very much appreciated! I am pleased to hear our staff made your stay a pleasant one and that you made the most of our amenities. The Kitchen staff will be happy to know you enjoyed our full English buffet breakfast. We hope you to welcome you back in the near...

Johannesburg, South Africa
Reviewed 5 August 2016 via mobile

Was so looking forward to staying at the hotel after being recommended by colleagues. Unfortunately I was booked for the incorrect night so according to Reception the only available non smoking room was a room located right next to Reception. Opposed to her being helpful and attentive her only concern was how I was going to be making payment for...

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Helpful?
1Thank Shaun B
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Shaun Thank you for the taking time to review our hotel. your feedback is appreciated and acknowledged. Our Operations Manager Anton has tried to contact you via your office and cell phone but has been unsuccessful thus far. If you could please let us know when he could possibly contact you in regards to your comments and stay...

East London, South Africa
Reviewed 4 August 2016

Staff at booking in deck to be more freindlier on guests arrival, just a little smile and welcome would go a far way. Breakfast was great, but if the kitchen koek can make the beacon a little softer, was to crispy. Paxton Hotel will be recomended by me, thank you Paxton Hotel.

Review collected in partnership with Amoma.com
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Helpful?
Thank michaelnP2517TG
RSAPE, Guest Relations Manager at Paxton Hotel, responded to this review

Good Day Michael Thank you for your valuable feedback, it is appreciated! I will Relay your comments to the respective departments as catering to our guests needs are our top priority. i hope your next stay is around the corner, we look forward to welcoming you back! Kind Regards Sheree Guest Relations

86 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Paxton Hotel is situated in Port Elizabeth, affectionately known as the 'Friendly City' of South Africa.The hotel overlooks the harbour offering magnificent views ofAlgoa Bay.This beachfront hotel offers luxury accommodation for the discerning traveller and has very proudly won the AA Travel Awards for the 'Best Commercial Hotel' in South Africa, for four consecutive years. The Hotel is conveniently situated close to the airport, restaurants, gym, The Boardwalk Casino and Entertainment Complex and many beautiful beaches.We offer special packages for families, younger generations and online specials as well as value for money deals on weekend getaways. ... more   less 

Additional Information about Paxton Hotel

Address: Carnarvon Place & Beach Road | Humerail, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: $72 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paxton Hotel 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Paxton Hotel Port Elizabeth
Hotel Style:
#7 Luxury Hotel in Port Elizabeth
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Questions & Answers

Questions? Get answers from Paxton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor harbour facing..great views.”
GrantSouthAfrica, 6 Mar 2017 | Read review
“The was clean and well ventilated ”
matomer2017, 18 Feb 2017 | Read review
“Rooms facing the sea give a nicer view”
tebellop2015, 2 Feb 2017 | Read review
“rather get takeaways”
fuzlin2015, 7 Dec 2016 | Read review
“ask for room away from lift and ice machine”
Relayponey, 4 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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