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Kelway Hotel

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221 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Kariba, Zimbabwe
Reviewed 21 May 2015

On arrival there was no Porter but Security Guard carried our bags. The staff was very friendly & helpful. In the bathroom the tiles in the shower were dirty with black stains. All that was needed was to give them a good scrub. Plus dirty carpets & dusty furniture in the room as well. We had Hard Dry bread served...

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Helpful?
Thank Tafadzwa M
Shandre M, Manager at Kelway Hotel, responded to this review

Good Day Thank you for taking the time to write this review. I will immediately follow up on your comments.

Uppsala, Sweden
Reviewed 16 May 2015

We arrived to a reception and a money-hungry porter who had to lead us up a really dirty carpet-stairs made us the first discomfort. Bad feelings already there. The corridor was even worse dirty added with a smell of not-cleaned carpets. We didnt want to take our shoes off in the dirty room-carpets. Hiddeous! Four-stars, NOT. We found hair from...

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Helpful?
Thank Tord/Anna G
Shandre M, General Manager at Kelway Hotel, responded to this review

I’m very sorry to hear this feedback, and I would like to let you know that we take constructive criticism to heart. As the Hotel GM, I have personally taken this matter up as a priority. I have already made contact with your local operator and I’m sure they will be contacting you soon.

Hermanus
Reviewed 7 May 2015

Our second visit to The Kelway on our road trip to Indaba Travel in Durban. Our rooms was spacious, comfortable, clean, with tea and coffee making facilities. The hotel restaurant is very good and the breakfast was excellent. All the staff we encountered were wonderfully welcoming and friendly. The hotel is about 2 min walk from the ocean / beach,...

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Thank JaydeeHermanus
Shandre M, General Manager at Kelway Hotel, responded to this review

Awesome review - Thank you Jaydee!

Orlando, Florida
Reviewed 30 March 2015

Overall this was a good hotel. We were in pe for the Ironman race and this was a good location near all the events and was a good price. There were good places to eat near by, the only thing missing was the grocery store was a little far away by foot but still close by car.

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Helpful?
Thank TripleTExplore
Shandre M, General Manager at Kelway Hotel, responded to this review

Lovely review - THANK YOU! Hope to welcome you back to The Kelway Hotel soon!

Gorey, Ireland
Reviewed 22 March 2015

Tea/Coffee facilities available in the room. You need to check with reception for WiFi connection- you need a degree to work it out! The a-la-carte menu better than the buffet.. Steak and prawns really lovely. Reception staff really good-friendly, yet professional. Thank You!

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Thank Christy_Luv2
Shandre M, General Manager at Kelway Hotel, responded to this review

We are very proud of our staff and their friendliness - thank you for the great review about them. Glad you enjoyed your stay at The Kelway Hotel.

Nelspruit, South Africa
Reviewed 20 March 2015

This hotel is quite old but the facilities and service are good. Some maintenance is required, such as a blocked shower drain, but on the whole everything was satisfactory and the staff were efficient. The room had a small safe (not big enough for a laptop), kettle with coffee and tea, hairdryer and a selection of cable TV channels. Ask...

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Thank citrusbugman
Shandre M, Manager at Kelway Hotel, responded to this review

Thank you for taking the time to review our hotel, we value our guests' feedback Glad you enjoyed your stay with us!

Plymouth, United Kingdom
Reviewed 17 March 2015

Enjoyed our stay at the Kelway Hotel. Our room was comfortable, clean, with tea making facilities. We had a balcony which had a super view over the ocean. The hotel restaurant is very good and the breakfast was excellent. All the staff we encountered were wonderfully welcoming. Really good stay.

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Thank Ian_Wand
Shandre M, General Manager at Kelway Hotel, responded to this review

Lovely review - exactly what we like to hear! Glad we could help make your holiday a memorable one!

Plymouth, United Kingdom
Reviewed 23 February 2015

Our second visit to The Kelway. Arriving in Port Elizabeth on a Sunday afternoon we picked up a hire car and wanted a simple trip to a good hotel. We remembered how convenient the Kelway had been several years ago and booked again. Glad to say it is as good as ever. Rooms are well furnished and the decor good...

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Thank Instep
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the lovely review! Looking forward to welcoming you back to The Kelway Hotel!

ängelholm
Reviewed 19 February 2015

We stayed in Port Elisabeth for only one day on our trip round South Africa, but it was a nice Place, possibly a Little larger than the other places we visitid. The hotel is just 2 min walk from the ocean and you can see it from your balconees. The Town is big but just stop to Watch for example...

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Thank BengtErlandson
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the review!

Malmo, Sweden
Reviewed 5 February 2015

Towards the end of our Garden Route trip we stayed for three nights at Kelway hotel. Our piece of advice would be to go for the more expensive rooms with private balcony and ocean view. We tried a regular room, too, and definitely found the little extra cost worth it. Located on a hill, with a scenic view of beautiful...

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1Thank Kurt M
Shandre M, General Manager at Kelway Hotel, responded to this review

What a lovely review! Thank you for taking the time to write such a lovely review about our hotel. Great to read reviews like this, knowing our guests enjoyed their stay at The Kelway Hotel!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Pool
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Perfectly positioned in Port Elizabeth, South Africa for business & leisure travelers. Situated just a few minutes from the airport, and within walking distance to popular tourist attractions and swimming beaches. This multi graded 3 & 4 star timber structured hotel was built in 2004 & offers 61 ensuite rooms, conference facilities, secure parking & restaurant where breakfast, lunch or dinner can be enjoyed. ... more   less 

Additional Information about Kelway Hotel

Address: Brookes Hill Drive | Humewood, Port Elizabeth 6013, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: $63 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kelway Hotel 3*
Number of rooms: 63
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Also Known As:
Kelway Hotel Port Elizabeth
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Questions & Answers

Questions? Get answers from Kelway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“also, ich garantiere...wellness, i grant for success;-) thank you”
Andreastorsten, 12 Feb 2017 | Read review
“Look after the staff, they deserve it”
ahmey7000, 3 Jan 2017 | Read review
“Take room 14 , over looks the ocean , the one we had!!!”
jmC8773OX, 22 Dec 2016 | Read review
“if you want to sleep, get as far away from the function rooms as you can”
Mrplastic321, 8 Oct 2016 | Read review
“Rooms on the pool side of the hotel would have arguably better sea views.”
K9TLS, 14 Mar 2016 | Read review
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