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An urgent overnight business visit to Bloem with limited accommodation. Managed to get a room at this wonderful hotel. From start to finish a truly memorable experience, pleasant and quick check in, room was fantastic with all that was needed, lounge and dining very pleasant..............what...More
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 3 weeks ago
You just made our Monday a great day with your lovely review on TripAdvisor.
Thank you so much for taking the time to write your review, this is really much appreciated.
I am very proud to be part of this TEAM at Protea...More
We looked and called every single hotel/bnb place in Bloom for Saturday night after the Rugby match, and everything was booked out. Had very good luck by calling Protea that morning and they had a cancelation for 2 rooms (which we needed). Prices were very...More
Thank Alana R
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 3 October 2017
Dear Alana R,
Thank you for taking the time to write your comments on your stay with us, much appreciated.
It is always good to know that our GUEST’s had a good night’s sleep, and that you enjoyed your stay with us.
With reference to...More
Upon arrival we were happy that there is free, covered parking with a security guard at the gate 24/7. The room was compact but nice with a comfortable bed. After walking around that afternoon I asked a woman st the reception desk if there was...More
Thank Amanda J
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 2 October 2017
Dear Amanda J,
Thank you for your comments on TripAdvisor, much appreciated.
I am glad to read that you enjoyed your stay with us, however also would like to apologize for the lack of knowledge from my reception STAFF.
This is definitely not the service...More
A colleague and I stayed at this hotel for 2 nights during a business trip. It was my first trip to Bloemfontein, so I was a bit anxious & didn't know what to expect. We arrived at night & at first drove past the hotel...More
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 18 September 2017
What a great, definitive overview – thank you so much for taking the time to write your review.
It is wonderful to read that you enjoyed your stay with us, and that my STAFF took such good care of you and your colleague....More
Aircon not working
Walls so thin, you might as well watch TV with the person in the next room. Rooms service menu is very limited. TV channels also limited. Really no value for money, will never stay at this Hotel againMore
Response from GMWillowLake, General Manager at Protea Hotel Bloemfontein Willow LakeResponded 8 September 2017
Thank you for taking the time to write your review on TripAdvisor, much appreciated.
Although not a positive review, it is important for us to get valuable feedback from our GUESTS.
It is never good to read that a GUEST did not enjoy...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
US$65 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by TGCSA.
Non-Smoking Rooms ,
Number of rooms
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