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Southern Sun Bloemfontein

Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Southern Sun Bloemfontein
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371 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Durban, South Africa
Reviewed 5 days ago NEW

Location in central Bloemfontein, ideal for business stay over and small conferencing. Friendly staff, very accommodating when I requested for a meal that wanted to eat. I will definitely be back! I will recommended the venue to my team

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 287satyajitm
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear 287satyajitm Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. Thank you also for the positive review and and recognition of the staff at the hotel, we will continue in our strive towards service excellence. Yours in hospitality Andrew

Johannesburg, South Africa
Reviewed 1 week ago

The service was excellent from booking the hotel, checking inn and checking out. I would real recommend this hotel to anyone who wants excellent service courteous people. I love their coffee by the way, the best amongst the group so far.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank buntuq2017
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear buntuq2017, Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. Thank you also for the positive review and ratings, we will continue in our strive towards service excellence. Warm regards Andrew

Port Elizabeth, South Africa
Reviewed 1 week ago

On the 4 May 2017 when I got to the hotel it was overbooked then they had to get me accommodation at another hotel, I meantion this because the service I got even though I had been moved from the Hotel was 5 star if not more, the checked on me the whole time till I went to bed. They...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank mukatunid
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear mukatunid, Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. Thank you also for the positive review and recognition of your interaction with the staff at the hotel. Once again my sincere apology for having had to move your reservation previously and delighted to have been able welcome you back. We look...

Greater Johannesburg, South Africa
Reviewed 1 week ago

I must say that from when I made the booking and checked in and out was a great experience all went smoothly and the receptionist was excellent and the rooms and bedding tops I enjoyed the breakfast thank you

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 637hermannc
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear 637hermannnc Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. Thank you also for the positive ratings and comment, we will continue in our strive towards service excellence. Warm regards Andrew

Johannesburg, South Africa
Reviewed 1 week ago

Just an overnight business stay, but the hotel was perfect for that. Like any large institution, it doesn't have the personal touch and picturesque setting one might want in a holiday destination, but had all the amenities and convenience one needs for a business stay.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ianjS7160PP
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear ianjS7160PP, Thank you for rating your recent stay at Southern Sun Bloemfontein. Your feedback is highly appreciated. Thank you also for the positive recommendation and rating, we will continue in our strive towards service excellence. Best regards Andrew

Reviewed 1 week ago via mobile

Stopped here on the way back from the coast. My family really enjoyed the stay the breakfast is typical Southern sun but the staff are very very friendly. My youngest son loved the place. thankyou souther sun keep up the great work.

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Helpful?
Thank Kevin P
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Kevin P, Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. Thank you also for the positive ratings and comment, we will continue in our strive towards service excellence. Best regards Andrew

Johannesburg, South Africa
Reviewed 1 week ago

Location good. Walking distance from waterfront, hospitals and mall's. Rooms are big and comfotqable all overlooking the swiming pool and garden. However no fridge in room. Not enough milk and sugar for two people for coffee/tea. Especially if you want to have coffee in evening and morning. No lift . Must make sure you book ground floor if suffering from...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ronitad800
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear ronitad800 Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. I have taken careful note of your experience at dinner and will continue to monitor this area for improvement. Thank you also for the positive recognition of our staff, we will continue in our strive towards service excellence. Yours in hospitality, Andrew

Pretoria
Reviewed 2 weeks ago

We had a pleasant stay at Southern sun. Easy to gind, nice hotel room only maybe need bar fridge in the room to keep water and colddrink cold, room service quick and portions good. Breakfast wad reslly good with a huge variety.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Sanetdupreez
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Sanetdupreez, Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. I have taken careful note of your suggestion for fridges in the rooms and am happy to report that we have a limited number on request. Thank you also for the positive ratings and comments, we will continue in our strive towards...

Sasolburg, South Africa
Reviewed 2 weeks ago

All reception staff to be educated to treat customers the same because there is no superior and inferior customers but all customers must look superior in front of a receptionist irrespective of colour, gender or religion.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank jeremiaz
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Jeremiaz, Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. I have taken careful note of your experience at reception. Please be assured that we treat all our guests with the utmost respect and professionalism and any unbecoming conduct will be addressed accordingly. Thank you also for the positive ratings and comment,...

Reviewed 2 weeks ago

1. Wifi slow and limitted to 500mb- internationally all hotels have unlimitted wifi. 2.stayed presidential suite- bath plug continously got stuck, all copper fixtures are corroded, the jet bath jets are dirty and very unhygeinic. Shower drains partially blocked, do water fills up over feet while showing. 3. With do not disturb sign on door- someone brought us fruit platter....

Review collected in partnership with Tsogo Sun Hotels
 Report
Helpful?
Thank morgano856
Andrew L, General Manager at Southern Sun Bloemfontein, responded to this review

Dear Morgano856, Thank you for rating your recent experience at Southern Sun Bloemfontein. Your feedback is highly appreciated. I have taken careful note of those concerns highlighted with regards to the service delivery. Please accept my sincere apology for any inconvenience caused. Your comments have been addressed with the relevant heads of department for immediate focus and improvement. Breakfast is...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
This Southern Sun Hotel offers the same level of comfort and service excellence that you have come to expect from the group and is situated in the perfect location to enjoy all of Bloemfontein’s attractions. The Cape Dutch architecture is in-keeping with the town and offers a unique take on conventional hotels. Designed with relaxation and convenience in mind, the hotel offers a home away from home with the added benefit of excellent service. ... more   less 

Additional Information about Southern Sun Bloemfontein

Address: Cnr. Nelson Mandela and Melville Drive | Brandwag, Bloemfontein 9301, South Africa
Region: South Africa > Free State > Bloemfontein
Price Range: $194 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Bloemfontein 4*
Number of rooms: 147
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Bloemfontein staff and other travellers.
2 questions
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Questions? Get answers from Southern Sun Bloemfontein staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book online - huge savings”
SusanE810, 22 Jan 2017 | Read review
“Pool facing rooms not far from reception. Otherwise it's quite a walk.”
HafsaPretoria, 8 Jan 2017 | Read review
“Try to get a room close to reception”
vernonc846, 5 Jan 2017 | Read review
“request a room close to the reception”
SZavahir, 10 Aug 2016 | Read review
“Room 267 is a Suite ,really classy and eloquent.,nice and fancy and comfortable.”
botfam, 15 Jul 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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