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Birchwood Hotel

26/06/2017 27/06/2017
1 room 2 adults 0 children
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570 Reviews from our TripAdvisor Community

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Showing 544: English reviews
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East London, South Africa
Reviewed 2 days ago NEW

I enjoyed my stay the Birchwood staff was very warm ,welcoming ,respectful and representable food and shuttle services were very good , the sad part the quests next to my room were very noisy and also smoking .

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Thank lindokuhlem2017
Port Elizabeth, South Africa
Reviewed 5 days ago NEW

I enjoyed my stay. Everything was on point. The level of service was at a high standard. From the sercurity to the reception to the shuttle to the buffet to the room service 10/10. I would definitely recommend it to others.

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Thank masetat
Greg H, Manager at Birchwood Hotel, responded to this review

Dear masetat, Thank you for your comments, Your recommendations are appreciated! It's always great to hear of an experience like yours and we look forward to providing another one when you join us again!

Shaka's Rock
Reviewed 2 weeks ago

Thoroughly enjoyed my stay. The Birchwood Hotel has great facilities and is in my opinion one of the best places to stay. Everything is within walking distance or at least a short drive which makes its location one of the most convenient

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Thank 455devanc
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 455devanc, Thank you so much for informing us of your experience! It's great to hear that our environment suited your requirements, and we value your feedback! Hope to see you again soon!

Cape Town Central, South Africa
Reviewed 3 weeks ago

Our flight got cancelled and so our airline placed us overnight for a single night stay at this hotel. Arrived after 2am and was impressed by personalised envelopes etc. Their notice for the arrival of over 120 passengers stranded was short and the fact that they could get personal flourishes like that and get us to our beds quickly was...

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Thank fadabing
Greg H, Manager at Birchwood Hotel, responded to this review

Dear fadabing, We appreciate you elaborating on the experiences had during your time with us. That being said, while we are pleased that our staff were as they should have been in terms of the attitude and level of service that we strive to uphold, the comments regarding the room, coffee and other items have been noted. The room stayed...

Bulawayo, Zimbabwe
Reviewed 3 weeks ago

I had been travelling from zanzibar and I slept overnight at the Birchwood on my way back to Zimbabwe. It was absolute luxury and I felt very pampered by the hotel staff...very friendly and welcoming. I will definitely be returning with my family for a lengthy stay 😍

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Thank yvonnevimbaim2017
Greg H, Manager at Birchwood Hotel, responded to this review

Dear yvonnevimbaim2017, Thank you for your feedback, We were happy to assist you on your travels, and are pleased that you felt the luxury that our guests deserve. Hoping to welcome you back with your family in the future.

Abidjan, Cote d'Ivoire
Reviewed 3 weeks ago

Very good; the compound should provide for an ATM to facilitate guest access to cash. Some rooms did not have good internet connexion. The free internet package is too small for professional work. It should be extended.

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Thank kavungak2017
Greg H, Manager at Birchwood Hotel, responded to this review

Dear kavungak2017, Thank you for your valued feedback, While we are pleased that you enjoyed your time with us - your comments regarding the ATM and internet have been noted. In terms of the ATM, this is a safety element as we try to ensure that the majority of our internal services are a cashless environment where possible. The WiFi...

Reviewed 3 weeks ago

My rating of the hotel is average. While the rooms were clean and the hotel staff relatively friendly, my room had cockroaches; other hotel guests were noisy; and the room not adequately protected from the external elements (weather).

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Thank sindilem2017
Greg H, Manager at Birchwood Hotel, responded to this review

Dear sindilem2017, Thank you for your review, although, we do apologize for the clear of enjoyment during your time with us. We certainly understand, as per your comments, that, the stay was not an acceptable one however, we do appreciate you bringing these items to our attention - particularly the cockroaches requiring exterminating and the weather elements. Regarding the external...

Guelph
Reviewed 20 April 2017

We chose this hotel based on our tour guide's recommendation and its proximity to O.R. Tambo airport. It was perfect. I would absolutely recommend this hotel to anyone visiting Johannesburg in the future.

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Thank Kelly D
Greg H, Manager at Birchwood Hotel, responded to this review

Dear Kelly D, We appreciate the feedback and are pleased that you ended up deciding on us based on the recommendation, as well as that we lived up to the expectations. We hope that we can welcome you back in the near future.

Ermelo, South Africa
Reviewed 19 April 2017

I had an awesome stay except that I had issues with network. I hope in the near future that would be resolved. Other than that I am happy and the food at The Grill they really met my expectations.....

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Thank meriamc2017
Greg H, Manager at Birchwood Hotel, responded to this review

Dear meriamc2017, Thank you for your review, We are very happy that you stay with us was enjoyed, and apologize for any problems experienced with the WiFi. This is a relatively new system that we are in the process of developing and hence, appreciate you bringing this to our attention. Hoping to welcome you back in the future.

Gaborone
Reviewed 19 April 2017

Suitably situated very convenient for business and personal outing. Great well kept rooms. The breakfast and the grill are awesome coupled with the warm and polite welcoming attitude of all the staff right from the airport shuttle, porters, reception and house keeping. How excellent!!!!!

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Thank Mmachakga Mpho M
Greg H, Manager at Birchwood Hotel, responded to this review

Dear mmachakga, We are pleased that our staff and overall standard of food and service received were at the level that they should have been and we hope to welcome you back again in the future.

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26/06/2017 27/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Birchwood Hotel and OR Tambo Conference Centre is South Africa's leading business-to-business conferencing facility, catering to hundreds of business travellers from all over the world each year. Over 17 years of experience in hospitality, and in understanding the needs of our guests, coupled with a location that is hard to beat, are the secrets to our success at the Birchwood Hotel. Added to our "success formula" is our staff who are highly trained and dedicated to exceeding the expectations of our guests. The Birchwood Hotel offers 665 accommodation rooms, 60 on-site venues, three restaurants, including a fine-dining steak-house, a café and wine bar for quick meals and drinks and our aviation bar, for relaxing after a hard day's business. Other facilities include the Mangwanani African Day Spa, a gym, pool and squash courts. We at the Birchwood Hotel pride ourselves on the exceptional service of our staff and their dedication to ensuring all our guests' needs and preferences are catered for. With our large range of venues and facilities which enables us to host any sized event, whether it be for two delegates or 3000 delegates, we guarantee the all-important personal touch, by ensuring flexibility and affordability for all event types and budgets. Let us at the Birchwood Hotel assist you with your next conference, banquet, product launch, exhibition, wedding or accommodation needs, because as Gauteng's premier hospitality hub we endeavour to make your occasion our occasion! ... more   less 

Additional Information about Birchwood Hotel

Address: Viewpoint Street | Bartlett, Boksburg 1459, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Boksburg
Price Range: $87 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Birchwood Hotel 3.5*
Number of rooms: 665
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Also Known As:
Birchwood Hotel Boksburg
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Questions & Answers

Here's what travellers have asked, with answers from Birchwood Hotel staff and other travellers.
4 questions
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Questions? Get answers from Birchwood Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in Silver Birch, room was excellent.”
AltaV, 21 Dec 2016 | Read review
“Stay away from room 1008 - no cellphone reception and wi-fi connectivity. Spend a bit more and book at SilverBirch.”
sanjaybmwx1, 17 Dec 2016 | Read review
“The individual rooms are spread over the complex and there are different options at different prices to choose from.”
Piyaw, 14 Dec 2016 | Read review
“Value stay rooms are quiet noisy”
ThisPandaTravels, 14 Nov 2016 | Read review
“Depends on whether you want to be near the lobby area, the conference center, the spa, or the Grill restaurant.”
D2612CWgarym, 10 Nov 2016 | Read review
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