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Brown Sugar Backpackers

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Brown Sugar Backpackers
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130 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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Reviewed 14 March 2017 via mobile

This place gave me a very bad experience. The customer service was not good. We were there for 3weeks we had to fight to get our room cleaned. The wifi is snail slow. Will never go back there again. Worst place I have ever been.

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Helpful?
Thank briscle
Bengaluru, India
Reviewed 28 February 2017

A good place to stay in Johannesburg, close by to the many suburbs and airport. They offer free pick up from the airport. Relatively safe area. Huge property area, has a swimming pool, view of the city.

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Thank BlrTravllr
Penzance, United Kingdom
Reviewed 14 January 2017

we stayed a total of 3 nights, 1 when we first arrived into south africa, 1 on return from our kruger safari and 1 the night before we left south africa We appreciated the free pickup from the airport and the affordable transfer for the taxi back to the airport on the way home. our first receptionist was a bit...

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Helpful?
Thank globetrotter648
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thank you for the review and I an glad my staff was able to assist you as explained. I agree with the "personal problems" that should rather be left at home and be assured that the matter will be raised at our next meeting. Safe travels. Warm regards Liezel

Reviewed 1 January 2017 via mobile

My stay here was most enjoyable. It has nice clean bathrooms l, friendly workers, handy tucks hop and more. I would definitely recommend this place for all tourists. They take good care of their grounds and have useful information. They have car services to get you around. They have an ATM and a communal area. Pool table. Bar and more....

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Helpful?
Thank Mr. E
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thank you for the review and I am glad to see you enjoyed your stay with us. Safe travels

Southampton, United Kingdom
Reviewed 6 December 2016 via mobile

Great service from airport which is important after a long flight. Room was ok and staff laid back but very smiley and friendly. Evening dinner great value and very tasty. Bar was good and had large tv and pool table. Why no wine on offer? This is South Africa!! Overall not bad at all.

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Helpful?
Thank SteveRobson
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thank you for the review. Apologies about the wine, maybe the wine was sold out because it is very popular. Safe travels.

Vancouver, BC
Reviewed 6 December 2016

Very friendly and helpful staff - whether to book a tour or ride. Location was convenient to the things we wanted to see in Johannesburg. It was also nice to have the meals at night and stay in with some wine.

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Helpful?
Thank MaryInVancouver
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thank you for the review, safe travels

Reviewed 2 December 2016

Two 20 something females stayed at BSB on three separate bookings and our experience kept getting better. While it is further from the center of the city, we felt that we did not want to leave the hostel after it gets dark due to safety. Luckily, the amazing chef, Lisa, saved us nightly by preparing great food for us for...

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Helpful?
Thank Jenn C
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thank you for the detailed review and staying with us. We are looking forward to accommodate you again in the near future. Safe travels. Warm regards Liezel

Maroochydore, Australia
Reviewed 2 December 2016

Brown Sugar's warmth and hospitality puts you instantly as ease in this big city. It is a BazBus stop which makes ongoing journeys extremely easy when travelling with them. All the staff are lovely and the Mama who cooks good solid home-style meals is very entertaining ! Prices are very reasonable with a dorm bed at 190 Rand, and a...

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Thank Janette W
Cape Town, South Africa
Reviewed 18 October 2016

We recently stayed at Brown Sugar on a school trip with 35 learners. The owner, Liezel, was great in supporting us when our other accommodation fell through. The students had a blast. Very reasonable, great staff and owner and the location did not bother us. I will definitely look no further for accommodation for a group or individual.

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Thank rochelle3103
LiezelRoux, Owner at Brown Sugar Backpackers, responded to this review

Thank you for the nice review Rochelle. We enjoyed your group and they all had good manners and it was only our pleasure to accommodate you. Warm regards Liezel

Fredericia, Denmark
Reviewed 15 October 2016

This hostel is very cozy and the staff very helpful... If you're going for the backpacker option in Jo'burg (compared to Airbnb) this is a very good option! They also offer free pickup from either the airport or park station. The hostel is within walking distance froim the Eastgate shopping mall... We walked there in half an hour or so.

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1Thank ErikKraft

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 'Ex-Mafia Mansion' offers clean, spacious, comfy and secure accommodation from camping, dormitories, family rooms, doubles, twin, triples and singles with shared or privite bathrooms. We are the largest hostel in Johannesburg and offer the following freebies: A Scrumptious breakfast, Free pick up from OR Tambo Airport or Park Station, Wi-Fi and internet, safes in all private rooms and private lockers in dorms, day and long term storage, tea and coffee. Print, scan and postage facilities available. Self service coin operated laundry room and swimming pool with amazing views. We have credit card facilities and our own ATM on site. We have our own drivers and vehicles for cheap shuttles to the shops and other locations. Our in-house tour guide is available daily for the most popular local tours of Joburg. The staff can assist you with a Kruger Park Tour, Victoria Falls or Chobe National Park tours. We are a Baz Bus stop and just waiting to welcome you. ... more   less 

Additional Information about Brown Sugar Backpackers

Address: 75 Observatory Avenue | Observatory Extension, Johannesburg 2198, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $20 - $45 (Based on Average Rates for a Standard Room)
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from Brown Sugar Backpackers staff and other travellers.
1 question
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Singapore
over a year ago

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Questions? Get answers from Brown Sugar Backpackers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper dorm has a large balcony with great views.”
515janettew, 2 Dec 2016 | Read review
“All rooms were great. I stayed in The Glass Room which has a glass roof.”
rochelle3103, 17 Oct 2016 | Read review
“love the cabins at the back.”
nimblenomad, 18 Jul 2016 | Read review
“Breakfast is very good,eggs every day,but no bananas.”
ricobee, 25 Jun 2016 | Read review
“I stayed in the dorm, was fine and value for money”
  • Front of the building in the evening
abriep, 1 Aug 2015 | Read review
5 of 5