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Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

8.4 km from Johannesburg centre
  • Free Wifi
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
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853 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Start your review of Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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Reviewed yesterday NEWvia mobile

Nice hotel beautiful environment,nice ambience and decor.Everything is nearby shopping are for those who love shopping woolworths is a walking distance.Great breakfast buffet inclusive of healthy foods lots of choices.

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Thank jackline n
Johannesburg, South Africa
Reviewed yesterday NEWvia mobile

Having visited the main restaurant last year, I thoroughly enjoyed their prawn mains with a special Gorgonzola sauce. On this occasion they have changed the dish, so much so we wasted our food. The prawns were tasteless and sauce was without a doubt the worst I have ever tasted. We visited on Monday 20th Feb and I am not sure...

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Thank Seedat
Brest, France
Reviewed 2 days ago NEW

This hotel is so charming, it is next to the road in Melrose. The stuff is very friendly and welcoming. The rooms can look a bit cramped. But the decor an just breathtaking. It's easy to go out for dinner as you have a variety of restaurants in Melrose hence why I love it. The outdoor is ideal for summer...

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Thank abigailkope
Barendrecht, The Netherlands
Reviewed 4 days ago NEWvia mobile

In the safe community of Melrose Arch you can find this modern hotel. Up to date and very nice bedding. Bathroom part of the sleeping area which seems to have become standard for South Africa. Room service great - nicely presented with flower. The African meals are very tasty. Great stay! Breakfast complete. Check out the different milkshakes - the...

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Thank peterww2013
Dublin, Ireland
Reviewed 5 days ago NEWvia mobile

We stayed here for 2 nights and we were generally happy. Hotel is clean with a good location. Staff are generally friendly but those in the bar can only be described as so-so. There was also building work outside the hotel outside our window which began at 6am which we should have been advised of

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Thank andrewDublin_Ireland
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear andrewDublin_Ireland, Thank you for the awesome review. The Fire & Ice! takes pride in providing all our GUESTS with a phenomenal hotel experience, whilst still keeping the spirit edgy and experimental. It is disappointing to learn that our bar STAFF did not leave an ever lasting impression with you, and for that I would like to extend my sincerest...

Reviewed 6 days ago NEW

We enjoyed our 2 night stay... even though we had to change rooms because the A/C unit was not working. The staff was very friendly and helpful (my thanks to Andri for all her assistance) and the hot breakfasts were excellent. Melrose Park area is very beautiful and safe, with many great restaurants nearby (Ocean Basket and Pigalle).

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1Thank suncityga
Toronto, Canada
Reviewed 1 week ago via mobile

This is not your typical business hotel, as the photos will quickly tell you. On the positive side: Comfortable bed, modern design, only five-stories high, decent breakfast buffet, outdoor swimming pool, located in one of Joburg's safe neighbourhood with lots of restaurants and cafes and shops. On the negative side: If you need to work, the desk is small. Construction...

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2Thank TravelandLearn_11
Washington DC, District of Columbia
Reviewed 1 week ago via mobile

Comfortable hotel, has a small gym with a few treadmills and some free weights. Full breakfast, nice thick bath towels, safe location at Melrose Arch. The room is rather small but very functional, with a Hollywood-themed decor.

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2Thank 5continents_11
Bengaluru, India
Reviewed 2 weeks ago via mobile

Experience has been very good. Very classy and modern hotel. Area is also very chic and upscale called Melrose Arch. Hotel is attached to a huge retail area with lots of restaurants. You should try their milk shakes which is out of the world. Check in experience could have been better. The lady didn't know spg n marriott members are...

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2Thank rajarshipanigrahi
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear rajarshipanigrahi, Thank you for taking the time to review your stay with us. We are world famous for our mouth watering milkshakes, having 36 flavors to choose from. Our milkshake variety is so wide it is child and adult friendly, if you know what mean. I would like to extend our sincerest of apologies for the lack of knowledge...

Albany, Georgia
Reviewed 3 weeks ago

Located adjacent to Melrose Arch shopping mall with many restaurants. Decent security, need room key to operate elevator up. Ground level lobby with travel concierge (travel desk) First Floor with Milkshake bar (serve variety of milkshakes), restaurant, gym, and large outdoor pool with many sitting areas. Both ground floor and first floor also has many lounge chairs and sitting places....

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3Thank devonmax123
Gabrielle_Abrahams, General Manager at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch, responded to this review

Dear devonmax123, Thank you for the very detailed review with regards to your stay with us, truly amazing. The Fire & Ice! loves having the Gate 1 tour group staying with us and enjoying the beauty of South Africa. Just by reading your review I am thrilled you had a comfortable stay with us. Looking forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The urban, experiential and edgy Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch is the hot-spot in the trendy Melrose Arch Precinct, a unique city within a city, which boasts a variety of trendy retail, gourmet restaurants & leisure amenities. This experiential hotel guarantees to spice-up any visit to Jozi and is aimed at the traveller who enjoys being amidst the energetic urban vibe of the cool city life. The hotel offers the ultimate convenience and accessibility to the M1 highway, Sandton business centre and OR Tambo International Airport. Shuttle transfers to and from the Sandton Gautrain Station are also available. Take full advantage of the innovative 24-hour internet station, to catch up on emails, social networking or perhaps a bit of work. Try our conference facilities and create an energetic 'out-of-office' experience that will definitely heighten the creative senses required in any boardroom or meeting situation. Old Hollywood glamour flows through to your dining experience, at the trendy in-house restaurant, which serves breakfast, lunch & dinner daily, with sumptuous cuisine in an intimate and relaxed dining environment. Return to your room, which offers an LCD television, open plan bathroom and an urban style that will take you back to a bygone era of old Hollywood glamour. And if it's too early for bed - the Bar, which is open from 10h00 until 04h00 serves specialty cocktails and gourmet milkshakes, in an energetic and lively setting. ... more   less 

Additional Information about Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

Address: 22 Whitely Street | Melrose Arch Precinct, Johannesburg 2076, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $150 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch 4*
Number of rooms: 197
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Marriott and Agoda so you can book your Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Protea Hotel Fire And Ice! Melrose Arch
Hotel Style:
#10 Luxury Hotel in Johannesburg
#21 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch staff and other travellers.
17 questions
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melbourne
Chesterfield, Missouri, United States
3 months ago
Chesterfield, Missouri, United States

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Questions? Get answers from Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 551 on the fifth floor with good pool view.”
 of 5 bubbles devonmax123, 3 Feb 2017 | Read review
“Ideally a pool-facing room rather than a traffic-facing one but not if the staff carry on shouting at each other around the pool”
 of 5 bubbles JamesD870, 27 Jan 2017 | Read review
“Hotel transportation is expensive, use Uber.”
 of 5 bubbles asiahand1, 3 Jan 2017 | Read review
“Try to get one of their mini suite rooms, They are really awesome.”
 of 5 bubbles Word_Traveller_ZA, 18 Dec 2016 | Read review
“Rooms facing courtyard quieter”
 of 5 bubbles suezettes, 27 Nov 2016 | Read review
5 of 5