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Holiday Inn Johannesburg-Rosebank

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Holiday Inn Johannesburg-Rosebank
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340 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Stirling, United Kingdom
Reviewed 30 April 2015

We came here just after it opened in 2010 as we had just inherited a time share in a private game reserve and wanted some time to be nosey first. The hotel was clean and the staff were very friendly. Though this may have had something to do with the fact we thought our 40 rand tip was reasonable (approx....

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Helpful?
Thank Steamy66
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel and I was delighted to read of your return visit after Soccer World Cup 2010 and that you chose to make use of our hotel again. I was also pleased to read that you felt secure and comfortable in our hotel and in our environment and we hope to see you soon...

yorkshire
Reviewed 28 April 2015

I stopped here on a business trip from Tuesday the 21st to Thursday 23rd April I stayed in an executive room on the 6th floor - very spacious, clean and ok views, however the TV remote was broken. The staff were very friendly and helpful, on the down side they need to have free Wi-Fi same as the Hyatt hotel...

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Helpful?
Thank ljs250876
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review and I was pleased to read of your good experience. My sincere apologies for the faulty remote in your room which has already been attended to so that this problem does not repeat in the future. Our hotel offers 200MB free access on WIFI and all IHG Rewards members enjoy complimentary WIFI access, throughout their...

Durban, South Africa
Reviewed 22 April 2015

I was completely bowled over by the staff at reception who were really efficient, and extremely professional, not to mention friendly. Check in was a breeze. Staff that manage the breakfast entry point are suberb. The NEGATIVES: The housekeeping staff di dnot bring the iron to me on one occasion, meaning I went to my business meeting in creased clothes....

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Helpful?
Thank CorsaBay
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your review of our hotel and please accept my sincere apologies for the less than acceptable approach for our housekeeping department and I can assure you that this will be rectified immediately. I was pleased to read of your otherwise great experience and we do hope to be of service to you in the future. I will...

Melbourne, Australia
Reviewed 17 April 2015 via mobile

Stayed for business. Great location, right next to Rosebank Gautrain station and part of the Zone shopping mall with its shops and great restaurants etc. Staff were very helpful and reflect the Holiday Inn standard. Do what they need to do and will help you with whatever you need. Clean, modern, about everything you would expect. Very comfortable and completely...

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Helpful?
Thank Ronan G
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your review of our hotel recently and overall It was pleasing to read of your good experience at our hotel. My sincere apologies for the problems that you did encounter and this will be noted and rectified for the future. I will be passing on your great comments to our team and we look forward to welcoming...

armidale
Reviewed 13 April 2015

We'd booked the hotel months before and arrived late in the evening after a long day of travelling so we were not impressed to be told there was no record of our booking and there was no room. The reception staff were not at all helpful and had to be pushed to check our booking. They eventually did find it...

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Thank ecos
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your review of our hotel recently and I was saddened to read of your experience which is not acceptable. Please accept my sincere apologies for the unpleasant experience and I can assure you that the appropriate action has been taken to avoid incidents of this nature from occurring so that in the future your experience will be...

Reviewed 13 April 2015

A very modern and elegant hotel located at the very best of J'burg. It is right above a mall that has plentiful restaurants and fast food. The area is safe and we had a very lavishly furnished room with a fridge, kettle and an amazing view of J'burg. Room was just sooo comfortable with an excellent bathroom. Breakfast was quite...

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Helpful?
Thank Shamez S
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Thank you for your great review of our hotel and I was delighted to read of your great experience at our hotel and in the surrounding attractions. My sincere apologies for the error on your bill and I was pleased to read that this was rectified immediately. Your comments relating to our team will be passed on to them and...

Lusaka
Reviewed 7 April 2015

The hotel which is within the Rosebank shopping all is very ideal for a holiday especially if your travel in South Africa is for shopping. The hotel can be reached the Gauteng Train from O R Tambo International Airport as the train station is right in front of the Hotel. Pricing reasonable for the grade of the hotel. It is...

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Helpful?
Thank Shipango M
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel recently and I was pleased to read that you found your stay enjoyable and comfortable. Our location is one of our unique selling points which attracts many of our new and repeat guests as well as location to shopping malls and our services offered. We hope to be of service to you...

Victoria Falls, Zimbabwe
Reviewed 7 April 2015

From the minute we arrived the hotel staff were so friendly, warm and welcoming in this beautiful hotel. Every person we encountered went out of their way to ensure that we were looked after and helped in every way possible. From the gentleman who met us at the door, to the young man who delivered our very late room service...

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Helpful?
Thank 829heather
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review and the praise you have bestowed our our team, which is greatly appreciated and I can assure you that I will be passing on your great review. We do hope to be of service to you in the near future. Thank you Bill Frohlich General Manager

Dubai, United Arab Emirates
Reviewed 6 April 2015

Myself and a colleague have used this hotel for the past year whilst visiting J'Burg on business. The Hyatt Regency next door is a little bit more "fancy" and more expensive, but the Holiday Inn has become more of a home from home for us due to the staff. The rooms are pretty much HI standard, but are very comfortable,...

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Helpful?
Thank Ben E
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Grateful thanks for your great review of our hotel recently and I was delighted to read that we are exceeding your expectations, especially from one of our regular guests. Our location is a unique selling point and access to Gautrain and The Zone shopping centre are factors which many of our repeat customers find convenient. I will be passing on...

Melbourne, Victoria, Australia
Reviewed 28 March 2015

Rooms are clean, staff are friendly, although some of the room features are aging rapidly (i.e. bits don't work). Excellent position near to the Gautrain exit at Rosebank, with all the Rosebank shops and restaurants right next door. Seems to be a reasonably safe area. The rooms are always clean, but sometimes the shower heads have been dysfunctional, and the...

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Helpful?
Thank Gaping M
BillFroh, Manager at Holiday Inn Johannesburg-Rosebank, responded to this review

Many thanks for your review of our hotel and it was pleasing to read of your generally good stay. Please accept my sincere apologies for the housekeeping and maintenance items which were not up to our usually good standard and I can assure you that these items will receive our immediate attention. We look forward to being of service to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Choose the stylish Holiday Inn Johannesburg-Rosebank hotel in the heart of commercial Rosebank and next to the city's top malls. You can't miss the contemporary, grey-striped facade of Holiday Inn Johannesburg-Rosebank, next to the futuristic Zone shopping centre. Relax on our sunny pool deck when you arrive from O.R. Tambo International Airport, 25 km away. It's easy to get to meetings in the surrounding Rosebank business suburb and in downtown Johannesburg, which is a 15-minute taxi ride. ... more   less 

Additional Information about Holiday Inn Johannesburg-Rosebank

Address: Oxford Road, The Zone, Johannesburg 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $153 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Johannesburg-Rosebank 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Johannesburg-Rosebank Hotel Johannesburg
Hotel Style:
#12 Family Hotel in Johannesburg
#13 Romantic Hotel in Johannesburg
#17 Luxury Hotel in Johannesburg
#20 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Johannesburg-Rosebank staff and other travellers.
8 questions
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Questions? Get answers from Holiday Inn Johannesburg-Rosebank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No special tips”
 of 5 bubbles MikeCMelbourne, 5 Dec 2016 | Read review
“Ask for rooms overlooking Oxford Road. Nice view, but other rooms may be less noisy.”
 of 5 bubbles Camdebo, 1 Nov 2016 | Read review
“Ask for a run on a top floor for a view.”
 of 5 bubbles 500francisv, 15 Oct 2016 | Read review
“All rooms have good views”
 of 5 bubbles polelwaf, 29 Sep 2016 | Read review
“Higher floors have good views”
 of 5 bubbles ampatel786, 12 Sep 2016 | Read review
5 of 5