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The Residence Boutique Hotel

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The Residence Boutique Hotel
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631 Reviews from our TripAdvisor Community

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Showing 573: English reviews
Reviewed 2 days ago NEW

We stayed at the Residence at the beginning of our African Safari. The hotel is beautiful and the staff made us feel at home as soon as we arrived. They greeted us with welcome drinks and introduced themselves. They then showed us to our room (The Penthouse). The outdoor space of the Penthouse is phenomenal. There's room for lounging, sunbathing,...

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Thank Susan B
Dallas, Texas
Reviewed 4 days ago NEW

The room, service, staff, environment and food was hands down the best I have had in years. The staff made my short stay very comfortable and enjoyable. They catered to all my needs and more. The spa is must do when you have your stay. I was in good hands and no doubt will come back again!

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Thank girong
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and look forward to welcoming you back some day hopefully in the near future. Thank you once again and all the very best for the...

Leeds, United Kingdom
Reviewed 4 days ago NEW

Stayed on 2 separate occasions either side of our safari. First stay was in room 5 with the hot tub and the second stay was in room 8. Both rooms were superb, well furnished and comfortable. Both had great big showers. All possible amenities were provided in the rooms. We had drinks in the bar and meals on both stays...

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Thank sally4holidays
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate your comments and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and look forward to welcoming you back some day in the near future. Thank you once again and all the very best over the...

Reviewed 6 days ago NEWvia mobile

Fantastic service, classy hotel and great value due to all those little extras. A brilliant stay and one that we honesty couldn't find a fault. Would highly recommend for anyone wanting a relaxing break. The massage is also one of the best we have received.

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Thank Mattyt66
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much, we really appreciate your comments and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back some day in the near future and would like to wish you all the very best.

Miami, Florida
Reviewed 1 week ago NEWvia mobile

I travel A LOT and was shocked at the quality of this hotel considering the price paid for the room ($230/night). I suppose that is the case with most of South Africa, but the Residence really stood out. The hotel is large, but feels quaint like you are in a (very wealthy) friend's house. The room (we had room 3)...

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1Thank lovefoodtravel10
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really and truly appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Once again, thank you and all the very best from...

Reviewed 1 week ago

The friendliness and professionalism at the hotel. Before I stay at any hotel I read the reviews, no one gets paid for giving their opinion. I read reviews for 2 1/2 hours before I decided that this will be the hotel that were I would spin my first time in South Africa. There was not one negative review and the...

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Thank Katrina H
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really and truly appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and look forward to welcoming you back some day in the near future. Thank you once again and all the very best...

Reviewed 1 week ago

OMG the only regret I have about this place is that I did not get the opportunity to stay longer! EVERYTHING about this hotel is perfect! From the AP pickup to check out! The breakfast was superb and the endless champagne was nice touch as well! My only grip is we got locked out of our room pretty late and...

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Thank Sawkia P
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We are pleased to inform you that we have addressed the issue you experienced, and it has been resolved. Thank you once again and look forward to welcoming you back some day in the near...

Manchester, United Kingdom
Reviewed 2 weeks ago

This place really has a special atmosphere. From outside it looks a little daunting, as the high walls make it look a little confined but that is for security. When you get inside you will see a totally luxurious range of suites and you are made to feel very much a valued client. Every single person from check in to...

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Thank kenlynn3
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and we really hope that you will visit us again some day in the near future.

cape town
Reviewed 2 weeks ago

The staff were extremely friendly and welcoming, the room was spacious and the linen was white and crisp. The decor, however, was frightening in its clutter and eclecticism. Overpowering. Too much stuff. We really really didn't enjoy being there and were very happy to leave. The flies in our room didn't help, nor the sludge at the bottom of the...

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1Thank leka
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

I'm sorry to hear that you did not like the décor at the hotel, I would have hoped that you would have looked at our website and gallery prior to booking with us, to understand the look and feel of the hotel. Thank you for your feedback and all the very best for the future.

Newport, United Kingdom
Reviewed 2 weeks ago

We were here for just one night before flying to Port Elizabeth. This is a really lovely hotel with a comfortable, country house ambience but with all modern comforts. The choice of food at dinner & breakfast was excellent and the staff kind & helpful. We wish we could have stayed longer.

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Thank gungadin2016
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for providing us with your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from...

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Pool Villa (136)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With twelve designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa or simply relax and unwind in the sauna and steam room. ... more   less 

Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $305 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 11
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Johannesburg
#1 Spa Hotel in Johannesburg
#1 Family Hotel in Johannesburg
#1 Romantic Hotel in Johannesburg
#3 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Boutique Hotel staff and other travellers.
32 questions
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Questions? Get answers from The Residence Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are first class. The Garden Suite was exceptional.”
 of 5 bubbles Lancasterr, 19 Nov 2016 | Read review
“Apparently the Mandela/Madiba room is the best. Perhaps even better than the Penthouse”
 of 5 bubbles clemkat, 19 Nov 2016 | Read review
“The Penthouse Suite!”
  • Enormous outdoor deck of our room.
 of 5 bubbles WhereWildThingsAre, 8 Nov 2016 | Read review
“Pool Villa is absolutely perfect”
 of 5 bubbles WildHare2128, 5 Nov 2016 | Read review
“Suite 14 was excellent”
 of 5 bubbles 401saras, 28 Oct 2016 | Read review
5 of 5
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