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The Residence Boutique Hotel

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The Residence Boutique Hotel
The Residence Boutique Hotel
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674 Reviews from our TripAdvisor Community

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Showing 610: English reviews
Reviewed 4 December 2016 via mobile

Fantastic service, classy hotel and great value due to all those little extras. A brilliant stay and one that we honesty couldn't find a fault. Would highly recommend for anyone wanting a relaxing break. The massage is also one of the best we have received.

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Helpful?
Thank Mattyt66
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much, we really appreciate your comments and are so glad to hear that you enjoyed your experience at The Residence. We hope to welcome you back some day in the near future and would like to wish you all the very best.

Miami, Florida
Reviewed 4 December 2016 via mobile

I travel A LOT and was shocked at the quality of this hotel considering the price paid for the room ($230/night). I suppose that is the case with most of South Africa, but the Residence really stood out. The hotel is large, but feels quaint like you are in a (very wealthy) friend's house. The room (we had room 3)...

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1Thank lovefoodtravel10
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really and truly appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Once again, thank you and all the very best from...

Reviewed 2 December 2016

The friendliness and professionalism at the hotel. Before I stay at any hotel I read the reviews, no one gets paid for giving their opinion. I read reviews for 2 1/2 hours before I decided that this will be the hotel that were I would spin my first time in South Africa. There was not one negative review and the...

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Helpful?
1Thank Katrina H
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really and truly appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and look forward to welcoming you back some day in the near future. Thank you once again and all the very best...

Reviewed 29 November 2016

OMG the only regret I have about this place is that I did not get the opportunity to stay longer! EVERYTHING about this hotel is perfect! From the AP pickup to check out! The breakfast was superb and the endless champagne was nice touch as well! My only grip is we got locked out of our room pretty late and...

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Helpful?
Thank Sawkia P
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We are pleased to inform you that we have addressed the issue you experienced, and it has been resolved. Thank you once again and look forward to welcoming you back some day in the near...

Manchester, United Kingdom
Reviewed 23 November 2016

This place really has a special atmosphere. From outside it looks a little daunting, as the high walls make it look a little confined but that is for security. When you get inside you will see a totally luxurious range of suites and you are made to feel very much a valued client. Every single person from check in to...

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Helpful?
Thank kenlynn3
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and we really hope that you will visit us again some day in the near future.

cape town
Reviewed 22 November 2016

The staff were extremely friendly and welcoming, the room was spacious and the linen was white and crisp. The decor, however, was frightening in its clutter and eclecticism. Overpowering. Too much stuff. We really really didn't enjoy being there and were very happy to leave. The flies in our room didn't help, nor the sludge at the bottom of the...

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1Thank leka
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

I'm sorry to hear that you did not like the décor at the hotel, I would have hoped that you would have looked at our website and gallery prior to booking with us, to understand the look and feel of the hotel. Thank you for your feedback and all the very best for the future.

Newport, United Kingdom
Reviewed 22 November 2016

We were here for just one night before flying to Port Elizabeth. This is a really lovely hotel with a comfortable, country house ambience but with all modern comforts. The choice of food at dinner & breakfast was excellent and the staff kind & helpful. We wish we could have stayed longer.

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Thank gungadin2016
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for providing us with your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from...

Sydney, Australia
Reviewed 20 November 2016

We stayed at The Residence Hotel for one night and planned to stay at another hotel for the remaining three nights after returning from a week long safari. We were so impressed with the first night we changed our plans and booked into the hotel for the remaining 3 nights. The first night we had a standard room which was...

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Helpful?
Thank Lancasterr
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your amazing review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us and hope to welcome you back some day in the near future. Thank you once again and all the very best from The Residence...

Johannesburg, South Africa
Reviewed 19 November 2016

We stayed one evening at The Residence. Neither myself nor my wife had heard of it until recently. Apparently a lot of international guests frequent this hotel. Upon arrival, we were warmly made to feel welcome. The hotel is in a quiet street in leafy Houghton. The check in process was quick and easy. The decor in the lobby area...

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Thank clemkat
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. We appreciate your feedback as we continuously strive to improve our product and offerings and would like to wish you all the very best from The Residence team.

wakefield,west yorkshire
Reviewed 17 November 2016

We only stayed one night at the Residence to rest after our long flight before travelling to Kruger the following day. However, the accommodation and breakfast were superb. The level of service and attention to detail by all staff members were of an extremely high standard and I would not hesitate to recommend it to everyone.

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Thank trafalgarman
The Residence T, Owner at The Residence Boutique Hotel, responded to this review

Thank you so much for your review, we really appreciate it and are so glad to hear that you enjoyed your experience at The Residence. It was an absolute pleasure having you stay with us, albeit a short stay, and hope you enjoyed your trip up to Kruger. Thank you once again and all the very best from The Residence...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Meeting Rooms
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Residence is a five star boutique hotel which is truly one of a kind. No effort has been spared in creating a warm, luxurious, elegant and inviting atmosphere. With eighteen designer suites with ultimate comfort and privacy, here you can sit back and take in the views of the garden, tennis court and pools. Explore the serene sanctuary of the senses with our spa and unwind in the sauna and steam room. ... more   less 

Additional Information about The Residence Boutique Hotel

Address: 17 4th Avenue | Houghton, Johannesburg 1477, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $354 - $579 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Residence Boutique Hotel 5*
Number of rooms: 11
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity and Cheap Tickets so you can book your The Residence Boutique Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Johannesburg
#1 Family Hotel in Johannesburg
#1 Romantic Hotel in Johannesburg
#1 Luxury Hotel in Johannesburg
#3 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from The Residence Boutique Hotel staff and other travellers.
32 questions
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Questions? Get answers from The Residence Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“penthouse suite is to die for...”
 of 5 bubbles A4886QKsandrah, 22 Feb 2017 | Read review
“Ask for a room not overlooking the courtyard, pool area”
 of 5 bubbles 710kenw, 14 Feb 2017 | Read review
“Be sure you have a whirlpool--some do not.”
 of 5 bubbles Nicklaus, 30 Jan 2017 | Read review
“I stayed inside close to the spa with an outside bath and shower”
 of 5 bubbles MelanieMackinnon, 16 Jan 2017 | Read review
“When booking via the phone , ask for Suite 5”
  • Suite 5 Bedroom
 of 5 bubbles 771andrewr, 9 Jan 2017 | Read review
5 of 5