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Garden Court Eastgate

7.6 km from Johannesburg centre
  • Breakfast included
  • Pool
  • Restaurant
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Ernest Oppenheimer Avenue | Bruma, Johannesburg 2026, South Africa
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ZAR 1,100 (ZAR)
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176 Reviews from our TripAdvisor Community

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Showing 164: English reviews
eMalahleni, South Africa
Reviewed 29 December 2016

I was booked in this hotel with Dinner Bed and breakfast wit two beverages at dinner. Not at any dinner I receive my beverages because they don't supply it you must buy a can of coke at R22.00.I report it to the travel agent and they contacted the hotel to be informed that they have a soda fountain and you...

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Helpful?
Thank christoffeljohannesp
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review. I trust we have clarified your concerns when you raised this with hotel management at the time. Regards Saeeda Soni General Manager

Accra
Reviewed 8 December 2016

I appreciate the punctuality of the food services, both at breakfast and at dinner. Of course, hot milk was not always hot as expected, and sometimes the bottle was empty but servers did not notice it.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 713burtm
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. I am pleased that you enjoyed your meals and your comment regarding the milk is noted and will be adressed. We look forward to welcoming you back. Regards Saeeda Soni General Manager

Kimberley, South Africa
Reviewed 8 December 2016

This is my home away from home. It is nice to be in the same room everytime. The staff is always very helpful. It would be nice if the menu could change a bit, because we are here a lot. The room I am in this time is lovely. Just had to report that the aircon was not working twice....

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Matilda23526
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review. I am glad to hear that we have managed to make this feel like home. Your feedback regarding the menu is noted and we look forward to seeing you in the new year. Regards Saeeda Soni General Manager

Reviewed 8 December 2016 via mobile

I arrived atc18h30 to meet my Aunty and her friend for dinner, the service was terribly shocking to say the least! The cutlery had water stain/ marks like they were never washed , there was no one to look after the buffet station! They had onion soup on the buffet the serving spoon was full of stop all over and...

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Helpful?
Thank Beenaroud1234
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Management view your comments in a very serious light and thank you for your review. Regards Saeeda Soni General Manager

Reviewed 29 November 2016 via mobile

Stayed for 3 nights Great location to a major mall called Eastgate mall. Room is good size. Pity about the breakfast which has a limited variety, tasty food but for the price paid its very limited. WiFi had fast speed

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Helpful?
Thank Didier Q
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your feedback relating to your recent stay. I am pleased that you found the location to be beneficial and that you had a pleasant stay. Regards Saeeda Soni General Manager

Johannesburg, South Africa
Reviewed 11 November 2016

Had a great stay at Garden Court East Gate. Reception was excellent as always,rooms nice , neat and comfortable. Only PROBLEM was Lunch.! I think the chef was angry with something! Ordered hake, It was like Toast. It was so dry I just ate because I was hungry. I then made sense why it took so long.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Mohwiti
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. Your comment about lunch is noted and has been adressed. I am pleased that you found our other servcies to your satisfaction and look forward to welcoming you back. Regards Saeeda Soni General Manager

Cape Town, South Africa
Reviewed 10 November 2016

Rooms comfortable and very clean.Safe environment.Won`t go anywhere else.Value for money.The hotel is centrally situated and close to OR Tambo airport.The staff are extremely friendly and willing to go the extra mile in order for your stay there to be as comfortable as possible.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 423tonyk
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. I am pleased that my team were able to meet your expectations and you found our facilities to your satisfaction. We look forward to welcoming you back. Regards Saeeda Soni General Manager

Harare, Zimbabwe
Reviewed 7 November 2016

the wifi only worked for 5 minutes during my stay, that annoyed me because my daughter failed to use her iPad yet she was on holiday, there was no-one to help us with our bags on arrival and departure, phones to room service and other services where constantly going un answered. on checking in i was told that room service...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Candice G
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your feedback and please accept my apologies for any inconvenience caused. I trust that my Front Office Manager has clarified your concerns relating to certain services offered in the Garden Court hotels. Your comments relating to service have been noted and adressed. Regards Saeeda Soni General Manager

Harare
Reviewed 6 November 2016

Phone in room was not working advised reception who sent maintenance to have a look. Maintenance failed to fix the phone and no remedy was given. Had to go downstairs to place my room service order as there was no other way of communicating. The wifi would not automatically connect was logged out the bulk of the time. The restaurant...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 935fungaim
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your detailed feedback as well as that on eGuest. Please allow me to apologise for this serious lapse in service delivery and standards. Your comments have been noted and already adressed with the urgency required as this is by no means our normal standard. Regards Saeeda Soni General Manager

Cape Town, South Africa
Reviewed 31 October 2016

A special thank you to Nonhlanhla and her team at the Garden Court Eastgate for arguably the best hotel experience I've ever had. The room was beautiful, service faultless and the food was honestly way better than your 3 star rating suggests. I can't wait to stay again!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ScottyVK
Saeeda S, General Manager at Garden Court Eastgate, responded to this review

Dear Guest Thank you for your review relating to your recent stay. It is wonderful to hear that Nonhlanhla and the Team were able to meet your expectations and create a great experience for you. I will pass your kind words onto them. We look forward to welcoming you back. Regards Saeeda Soni General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
In your room
  • Air Conditioning
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
This Johannesburg hotel offers proximity to the CBD, while ensuring that guests can enjoy a slower pace during their downtime. Within minutes of the O.R. Tambo International Airport, the Garden Court Eastgate also offers easy access to a range of leisure activities in the vicinity. It is on the doorstep of the Eastgate Mall, one of the country’s largest shopping centres. Set amidst attractive gardens, the hotel also offers excellent facilities including wireless Internet access. ... more   less 

Additional Information about Garden Court Eastgate

Address: Ernest Oppenheimer Avenue | Bruma, Johannesburg 2026, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: $146 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Eastgate 3*
Number of rooms: 157
Also Known As:
Garden Court Eastgate Hotel Johannesburg
Garden Court Eastgate Johannesburg
Hotel Style:
#24 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Eastgate staff and other travellers.
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South Carolina
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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