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The Maslow Hotel Time Square

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Traveller (5)
Room & Suite (6)
Dining (2)
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Overview
3.5
6 reviews
  • Excellent52%
  • Very good0%
  • Average16%
  • Poor16%
  • Terrible16%
3 weeks ago
“Perfect brand new - except aircon didn't worked”
6 days ago
“Midnight Terror!”
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (6)
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1 - 5 of 6 reviews
Reviewed 6 days ago

Reception and the room were great, however everything else fell well short! Long list of complaints... 1. When we arrived we eventually found the hotel parking (zero signage), and then get very rudely told no parking we must go to B3. Now bear in mind...More

Thank Taryn G
Response from Zhane_F3, Guest Liason Officer at The Maslow Hotel Time SquareResponded 4 days ago

Dear Taryn G Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, kindly do accept our humble...More

Reviewed 1 week ago via mobile

We stayed for two nights, when we arrived we were told to wait to check in. Eventually, a supervisor who had overheard our conversation came and helped us. Not impressed that there is 3 levels of service in the hotel 3,4 &5 star, and that...More

Thank Chris M
Response from Jenine B, Guest Relations Manager at The Maslow Hotel Time SquareResponded 1 week ago

Dear Chris M, Following your recent stay, I am very sorry to learn that we fell short of expectations. I would be grateful to connect with you in person to learn more about the experience. Our primary objective is to provide each guest with a...More

Reviewed 2 weeks ago

this hotel is a typical example of Sun International group. it is conveniently located in the best spot in the Tshwane / Pretoria area of the top tourist destination in South Africa, Gauteng. this area is booming with new office blocks, shopping and residential buildings....More

Thank hd_for_hotels
Response from Jenine B, Guest Relations Manager at The Maslow Hotel Time SquareResponded 2 weeks ago

Dear hd_for_hotels, Thank you for the positive comments following your recent stay at the Maslow Time Square. It is refreshing and motivating to learn that our guests enjoyed our services and facilities. Providing our guests with excellent service and creating a memorable experience is what...More

Reviewed 2 weeks ago via mobile

Spent the weekend in this lovely, new hotel that has the new edgy finish, and beautiful detailing given to each room. I love the first floor, it has the infinity pool, the lovely lounge and a place you can tan your body and enjoy the...More

Thank VUYELWA C
Response from Jenine B, Guest Relations Manager at The Maslow Hotel Time SquareResponded 2 weeks ago

Dear Vuyelawa C, We are truly honoured to have made your birthday a memorable one. We appreciate your positive comments shared with the TripAdvisor community and look forward to welcoming you back again soon. Best regards, Jenine Booysen Guest Relations Manager

Reviewed 3 weeks ago via mobile

I would have rated it 5 stars if the aircon was working. Stayed only one night, asked twice for them to fix the aircon or give us another room. Didn't got another room and they didnt fixed it. All talk no results. Parking is a...More

Thank Kobus B
Response from Jenine B, Guest Relations Manager at The Maslow Hotel Time SquareResponded 2 weeks ago

Dear Kobus B Thank you for providing detailed feedback following your recent stay. I am so sorry to learn that your experience was a negative one. I have shared your comments with the entire team who join me in offering our most sincere apologies for...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Fitness Centre with Gym / Workout Room
Details
Price range
US$146 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Pretoria
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$146 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Pretoria
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (5)
Room & Suite (6)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
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