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Garden Court Hatfield

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Garden Court Hatfield
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203 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Polokwane
Reviewed 4 days ago NEW

comfortable good excellent hotel friendly staff clean meals near town convinent for travellers good for business family holiday and good for conference to visit again if given a chance view very good for tafelberg

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Seroba Salthiel R
Kimberley, South Africa
Reviewed 1 week ago

At breakfast, staff should ask whether clients are satisfied with service or is there anything they would be of assistance to the client. Air fresheners be placed in bathrooms and every room to have a bar fridge with at least one bottle of still water.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank pulengm2017
Polokwane, South Africa
Reviewed 1 week ago

I try to stay at this hotel when I'm in Pretoria. Conveniently located near Stadiums and Hospitals. Easy access to main highways, University and into town. Even though it's very safe, the only issue is open air parking.

Review collected in partnership with Tsogo Sun Hotels
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Thank Ebrahim G
Pretoria
Reviewed 1 week ago

The customer service at the reception was excellent as well as the rooms. However the dinner was not good at all. Stove used for preparing some mixed veges and meat needed some cleaning and the person that was working with could care any less.Even the quality of the food was not good. In general, the dinner need an uplifting

Review collected in partnership with Tsogo Sun Hotels
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Thank drobym
Pretoria, South Africa
Reviewed 1 week ago

Im a frequent guest at Garden Court. The service is always good, dinner is also good. Breakfast is always excellent, at all times. I am always impressed by the warm welcome I receive from the staff members. However, please find a working system to address the issue of housekeeping staff knocking on doors and wanting to know when one's planning...

Review collected in partnership with Tsogo Sun Hotels
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Thank 879zamam
Reviewed 1 week ago via mobile

We had a nice stay •Friendly staff & decent service. •Spacious rooms, especially for a family visit (request the room with 2x double beds) •Good Southern Sun breakfast •Convenient location •Food/ refreshments available 24/7 at food outlet/ convenience store across the road •Exceptional value for money. The only thing I can ask for is for the management to improve the...

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Helpful?
Thank ZaheerICE
GMHatfield, General Manager at Garden Court Hatfield, responded to this review

Dear Level 3 contributor, Thank you so much for posting your wonderful review on TripAdvisor. We appreciate the feedback. With regards to the parking, we are happy to announce that the approval for the upgrade is being considered, and this process will take us into our new financial year, at which stage we will be able to cover the parking...

Polokwane, South Africa
Reviewed 2 weeks ago

The hotel is the best. They just need to improve on the dinner and the service. I love it and I will always sleep there when I'm in Pretoria. The staff is very friendly. The wifi didn't connect I suggest they find easier ways to connect to it.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank thembisileoctavia
GMHatfield, General Manager at Garden Court Hatfield, responded to this review

Dear Polokwane traveller, We appreciate you taking the time to post your review and for the complimentary comments. We apologise if the dinner service did not meet your expectation. If there is anything in particular that we can improve on, please do not hesitate to bring this to the Duty manager’s attention on the specific day. On the time comments...

White River, South Africa
Reviewed 2 weeks ago

Thank you for a pleasant stay in Garden Court Hatfield. The stuff were very pleasant from the front desk to the breakfast table. Break fast was so nice and refreshing. It is a pleasure to go back to the hotel.

Review collected in partnership with Tsogo Sun Hotels
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Thank 499hannab
GMHatfield, General Manager at Garden Court Hatfield, responded to this review

Dear Mpumalanga Traveller, Thank you for the kind words and positive comments with regards to the food experience. Our staff have worked very hard to improve the standards on the buffet, and more improvements are expected. We have shared your feedback with the team and your compliments will go a long way in keeping them motivated and inspired and assure...

Pretoria, South Africa
Reviewed 2 weeks ago

Garden court Hatfield need to be renovated please . The other garden court are very clean and more established have nice colour theme Wifi is good and fast . The printer in the public computer was not working

Review collected in partnership with Tsogo Sun Hotels
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Thank Nyambeleni Leon... N
GMHatfield, General Manager at Garden Court Hatfield, responded to this review

Dear Sir, We appreciate the comments and are happy to inform you that a lobby refurbishment is on the cards this year. It is always exciting to start dreaming of the new look and colours that we will be surrounded by. Our development team is always so creative and this will give us an opportunity to boast our new look....

Richards Bay, South Africa
Reviewed 3 weeks ago

Impressed with venue, facilities BUT NOT WITH THE PARKING TICKET PROCESS! Very bad for business as its an irritation adding NO value. Security staff on site should rather have list of cars check against the book in details to control and secure vehicles.

Review collected in partnership with Tsogo Sun Hotels
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Thank Theuns Bertus v
GMHatfield, General Manager at Garden Court Hatfield, responded to this review

Dear Sir, Thank you for your kind words regarding our hotel. Whilst we can fully appreciate the comments with regards to the parking and boom gate process, it is unfortunately placed there for guest’s vehicle safety. Many of our guests do not register their vehicles with the hotel, and this makes the process even harder. Many guests verbally abuse the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
In your room
  • Air Conditioning
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Located close to the CBD, the Garden Court in Hatfield, Pretoria offers easy access to the CBD, to the national highways, Gautrain and to historical sites such as the Voortrekker Monument and the Union Buildings. Offering the affordability and modern facilities that characterize Garden Court hotels, this hotel is the perfect destination for regular visitors to Pretoria, who appreciate good, old-fashioned value for money in conjunction with warm hospitality and personalised service. ... more   less 

Additional Information about Garden Court Hatfield

Address: Cnr End & Pretorius Street | Hatfield, Pretoria 1620, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $128 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hatfield 4*
Number of rooms: 366
Also Known As:
Garden Court Hatfield Hotel Pretoria
Hotel Style:
#3 Luxury Hotel in Pretoria
#4 Business Hotel in Pretoria
#6 Romantic Hotel in Pretoria
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Questions & Answers

Questions? Get answers from Garden Court Hatfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a room at the back of the hotel”
 of 5 bubbles VanRiebeeck, 26 Nov 2016 | Read review
“rooms on the south side are quieter”
 of 5 bubbles 147quintond, 23 Aug 2016 | Read review
“i always ask for a room away from the front on the hotel as it is quieter”
 of 5 bubbles debrag99, 22 Aug 2016 | Read review
“If you need to work after hours, please request a room away from the Road.”
 of 5 bubbles roshineepropconsult, 25 Jul 2016 | Read review
“Close to the Hatfield plaza, and main entry into Pretoria”
 of 5 bubbles letladil, 10 Apr 2016 | Read review
5 of 5