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Southern Sun Pretoria

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#13 of 73 Hotels in Pretoria
Certificate of Excellence
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1 room 2 adults 0 children
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Southern Sun Pretoria
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243 Reviews from our TripAdvisor Community

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Showing 230: English reviews
PRETORIA
Reviewed 3 days ago NEW

The room was Clean But the Buffet Breakfast Mmm ''Ke LEPARA'' for that SOUTHERN SUN PTA REALEBOGA.I received 1gb of complementary wifi which was excellent.the staff was helpful in giving out options and products they have.i would definitely recommend this for the people KA NNETE.🇿🇦

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank lebogangm704
West Coast, South Africa
Reviewed 1 week ago

I has a pleasant stay in a room overlooking the pool area. Overall the environment is clean and friendly and aesthetically pleasing. The service was excellent and the staff very friendly. The location was perfect for my purpose and close to center town.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank C9411PIsusanb
Management response:

Good Morning Thank you for your valuable feedback, we at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. Let me say from the onset that delivering great guest service is key. The team and I are very happy that you enjoyed your stay with us. We look forward to seeing you in the not to...

London, United Kingdom
Reviewed 1 week ago

This hotel is conveniently located if on business or pleasure in Pretoria. It is very easy to find of driving. The hotel is well run and is of a high standard. Food is excellent. Wifi, as with all Tsogo Sun hotels, is excellent

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank U9128KUjamesp
Management response:

Good Morning Thank you for choosing to stay at Southern Sun Pretoria. The team and I are very happy that you enjoyed your stay with us. Let me say from the onset that delivering great guiest experiences is key and we pride ourselves on the quality of service that we deliver. We hope to see you in the not to...

Port Elizabeth, South Africa
Reviewed 2 weeks ago

Me and my family had Christmas lunch buffet at your hotel 25 December 2016, we were very disappointed with your buffet. There was no variety of dishes as the advertisement mentioned. Most of the dishes were either finished or just not being refilled. On their starter/salad section almost everything was finished and not bothered to be refilled. On their main...

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Helpful?
Thank CHARMSAMA
Management response:

Good Afternoon Thank you for your valuable feedback, we at Southern Sun pride ourselves on the quality of service that we deliver. Let me say from the onset that delivering great guest service is key. This certainly wasn't indicative of our normal high service, and I am most disappointed about your experience. I can assure you that it has not...

Durban, South Africa
Reviewed 2 weeks ago

Good value but can improve in certain areas. Breakfast menu needs improving. Menu does not cater for those people who do not eat beef or pork - limited items to choose from. Did not eat supper so cannot comment thereon. Otherwise good location, warm and friendly staff.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank J4838TAsl
Management response:

Good Morning Thank you for your feedback and choosing to stay at Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver and for us delivering great guest service is key. I can assure you that your comments has not fallen on deaf ears. The team and I ook forward to welcoming you back in the...

Bloemfontein, South Africa
Reviewed 3 weeks ago

Keep up the good work. From the receptionist to housekeepers, everything was well. I hope and trust that you will be able to give the visitor the preference of choice of the room if s(he) is familiar with the hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank anastaciam2017
Management response:

Good Day Thank you so much for your feed back and choosing to stay at Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver and delivering great guest service is key for us. The team and I look forward to welcoming you back soon.

vryburg
Reviewed 3 weeks ago

the service received was of good quality, however there is room for improvement on house keeping. The service at the reception was outstanding. Hopefully, i will visit again and again. The wifi-connection speed is very good.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank lifem2017
Management response:

Good Evening Thank you so much for your valuable feedback and I can assure you that your comments has not fallen on deaf ears. The team and I are very happy that you enjoyed your stay with us. We pride ourselves on the quality of service that we deliver and we look forward to welcoming you back in ther not...

pretoria
Reviewed 3 weeks ago

my wish is for Tsogo Sun to make over the rooms by fitting in new and attractive carpets. the rooms are nice and spacious and for then to be cozy i think carpet fitting will do perfectly well please do

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank agnesmt2017
Management response:

Good Evening Let me say from the onset that delivering great guest service is key. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. The team and I are so happy that you enjoyed your stay with us. Your feedback is much appreciated and has not fallen on deaf ears.

Alcester, United Kingdom
Reviewed 16 January 2017

Tower block hotel on main road intersection We chose to stay in the hotel for buffet dinner very good value. Some misunderstanding re our airport transfer and making further enquiries at reception we had several conversation not sure they fully understood. We then received a message re a day tour which was nothing to do with us. Room ok clean...

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Helpful?
Thank morgan98
Management response:

Good Afternoon Let me say from the onset that delivering great guest service is key. We at Southern Sun Pretoria pride ourselves on the quality of service that we deliver. I can assure you that your comments has not fallen on deaf ears, your valuable feedback is much appreciated. The team and I ook forward to seeing you again in...

Pretoria, South Africa
Reviewed 9 January 2017

This is the review I left for them when they requested one via email: First of all, my room service order for drinks took over an hour and half when I was told they would bring them immediately, and then they brought the wrong drinks. When I saw that I had the wrong drinks I tried to call room service...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Electricmark
Management response:

Good Morning Sir Thank you for taking the time to share your experience with us. This is certainly not indicative of our normal high standards, as we pride ourselves on the quality of service that we deliver. Your feedback is most valuable and I can assure you that the necessary remedies has been taken. The team and I hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located within walking distance of the city centre, the business hub and several top-notch attractions, the Southern Sun Pretoria Hotel is a favorite amongst visitors to South Africa's capital city. While you’re there be sure to visit the Zoo, the State Theatre and the Union Buildings. A stay at this luxury hotel will have you falling in love with this charming city in the blink of an eye. ... more   less 

Additional Information about Southern Sun Pretoria

Address: cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria 0083, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $165 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Pretoria 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Southern Sun Pretoria Hotel Pretoria
Hotel Style:
#5 Business Hotel in Pretoria
#9 Luxury Hotel in Pretoria
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Questions & Answers

Questions? Get answers from Southern Sun Pretoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room towards the pool - not towards the streets! The streets are noisy”
 of 5 bubbles Anders_Houmoller, 15 Dec 2016 | Read review
“Ask for a room that does not overlook the busy road”
 of 5 bubbles youngcs2001, 16 Nov 2016 | Read review
“Rooms facing the pool are quieter, but all the rooms I've used whether a suite, family or standard are spacious and homely.”
 of 5 bubbles usandam, 29 Sep 2016 | Read review
“Don't choose a room facing the road!”
 of 5 bubbles JeromeKiley, 23 Sep 2016 | Read review
“Get a room overlooking the pool”
 of 5 bubbles dublinmammy2014, 26 Aug 2016 | Read review
5 of 5