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Southern Sun Pretoria

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Southern Sun Pretoria
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270 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Pietermaritzburg, South Africa
Reviewed 5 weeks ago

This is a good establishment to stay at , whether it be for business or for leisure. The staff are professional, helpful and friendly. The room was comfortable, even with a road facing room, noise was well insulated and the bed was comfortable. The bathrooms, for a four star hotel, was a little disappointing that is in need of a...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank dalonm2017
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear sirs, thank you for taking the time to write a review on your stay with us, your feedback will be shared with our whole team and your observations on our bathrooms is noted. Warm regards and hoping to welcome you back with us soon.

Nelspruit, South Africa
Reviewed 5 weeks ago

I always get visitors when I am in Pretoria.. I didn't know how to use my card to buy food for them... The efficient staff explained everything and I really appreciate what they did.. I always feel so welcomed when at the hotel..

Review collected in partnership with Tsogo Sun Hotels
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Thank anastatiam
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear Anastatia, thank you for your feedback on your last visit with us. I will share your comments with all our staff in recognition for their great and consistent service delivered to you while staying with us. Warm regards

Cape Town, South Africa
Reviewed 23 March 2017

The hotel is in the centre of everything and is situated next to a mall and take away restaurants. I highly recommend! The pool area is a beautiful view, just perfect for relaxation after a long day's work

Review collected in partnership with Tsogo Sun Hotels
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Thank bulelwad2017
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear Bulelwa, thank you very much for this wonderful review on your stay with us and the vote of confidence in our establishment. I shall share your comments with all our staff. Welcoming you back soon, warm regards

Durban, South Africa
Reviewed 20 March 2017

I would like to express my thanks and appreciation for the service and care I received at your Hotel. I had a wonderful evening, and I have recommended Southern Sun Pretoria Hotel to all of my colleagues, friends and family. Thank you again for such outstanding service.

Review collected in partnership with Tsogo Sun Hotels
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Thank doughlassiyabonn
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear sirs, thank you very much for the great review on your stay with us and I'm glad our staff were able to deliver a memorable experience. Thank you so much for recommending us. I shall share this wonderful review with all our staff. Warm regards

Durban, South Africa
Reviewed 19 March 2017

The all round service was excellent,from the time I entered the hotel until the time I left. My check was all organised when I was at the desk.The porter assisted with my luggage and even opened my room door.He was very courteous and friendly.The bed and linen was clean and fresh.

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Helpful?
Thank preddy2017
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear P Reddy, thank you very much for taking the time to write a review on your stay with us and the valuable feedback that will assist us in continuing to deliver service that is synonymous with Southern Sun Pretoria. I shall share your feedback with our whole team. warm regards

Kimberley, South Africa
Reviewed 19 March 2017

Nice hotel but noisy due to taxi's. No respect for others even though they (taxi drivers) need do business the hooting is very annoying! Please stop with the Parmalat milk... really tasteless. Otherwise room was neat.

Review collected in partnership with Tsogo Sun Hotels
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Thank 881johanv
trevorphilander, General Manager at Southern Sun Pretoria, responded to this review

Dear sirs, thank you for the valuable feedback on your stay with us. Your comments on the noise level from the road is noted and has been brought to the relevant authority's attention and the milk issue addressed with our housekeeping team. warm regards

Nelspruit, South Africa
Reviewed 16 March 2017

The service was excellent and the Hotel situation in awesome right inside town which makes life easier especial if you want to go to the malls and visits cinemas and clubs. The room was nice and tidy, the bedding was very clean and I enjoyed the food especially the breakfast.

Review collected in partnership with Tsogo Sun Hotels
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Thank godfreyvuyanik
Management response:

Good Afternoon I am so happy that you enjoyed your stay with us and will certainly pass on this information to the rest of the team. We pride ourselves on the quality of service that we deliver, and delivering great guest servicve is key.

King Williams Town
Reviewed 14 March 2017

This hotel is close to my headquarters and therefore convenient for me. Even if I forgot something in my room it is so easy to come to my room and fetch it. I don't have to panic for traffic. I walk..

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Thank ntombezintlej
Management response:

Good Afternoon Thank you for choosing to stay at Southern Sun Pretoria. The team and I are very happy that your ejoyed your stay with us and we look forward to welcoming you back again. At Southern Sun Pretoria, we pride ourselves on the quality of service that we deliver.

Maui, Hawaii
Reviewed 14 March 2017

I was satisfied with the service. I have absolutely no complaints with the service offered. The hospitality was amazing. I will definitely be visiting the hotel the next time I go to Pretoria on a business trip.

Review collected in partnership with Tsogo Sun Hotels
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Thank BeeMiga
Management response:

Good Morning Thank you for your valuable feedback and also choosing to stay at Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver, the team and I are very happy that everything was to your liking. We look forward to welcoming you back in the not to distant future.

Boulder, Colorado
Reviewed 14 March 2017 via mobile

The staff at the hotel, from start to finish, was unhelpful -- some with truly bad attitudes. Grudging service at the front desk and very slow in the restaurant / bar. The internet was down for most of my several-day stay, which made it difficult to work. The rooms are dark and worn, in need of renovation. The pool area...

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Helpful?
Thank Salama_Tu24
Management response:

Good Morning Let me say from the onset that delivering great guest service is key at Southern Sun Pretoria. We pride ourselves on the quality of service that we deliver. This is certainly not indicative of our normal high standards. I can assure you that your feedback has not fallen on deaf ears and that the necessary corrective action and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located within walking distance of the city centre, the business hub and several top-notch attractions, the Southern Sun Pretoria Hotel is a favorite amongst visitors to South Africa's capital city. While you’re there be sure to visit the Zoo, the State Theatre and the Union Buildings. A stay at this luxury hotel will have you falling in love with this charming city in the blink of an eye. ... more   less 

Additional Information about Southern Sun Pretoria

Address: cnr Steve Biko and Pretorius Streets, Arcadia, Pretoria 0083, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: $159 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Pretoria 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Southern Sun Pretoria Hotel Pretoria
Hotel Style:
#5 Business Hotel in Pretoria
#5 Luxury Hotel in Pretoria
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Questions & Answers

Questions? Get answers from Southern Sun Pretoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that looks out over the pool”
coreejesp, 30 Mar 2017 | Read review
“The rooms on the 5th floor has a good view and is quiet”
preddy2017, 19 Mar 2017 | Read review
“Make sure you are not place on the side facing traffic where taxis make noise very early in the morning and late at night.”
ntombezintlej, 14 Mar 2017 | Read review
“unless you really desperate”
noushinat, 26 Feb 2017 | Read review
“Choose a room towards the pool - not towards the streets! The streets are noisy”
Anders_Houmoller, 15 Dec 2016 | Read review
5 of 5