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The staff is very attentive, knowledgeable, and helpful. The room was large, the bed very comfortable, and looked out onto the Union Buildings. The pool area is beautiful with a view of the park and the Union Buildings. We thought the breakfast buffet was a...More
Stayed here for 3 nights on a business trip. Good hotel with nice, clean and spacious rooms, with all the amenities you would expect from a Sheraton. There was the added touch of a Nexpresso machine in the room. One of our rooms had very...More
Stayed at the Sheraton, Pretoria for three nights. Check in was a long tedious, process!
Limited staff were on duty. There were tourist groups as well as other individuals, like myself checking in. Waited two hours before I got a room. I was eventually given...More
Thank Varsha B
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 1 week ago
Dear Varsha B,
Thank you for staying at our hotel and taking the time to post your comments. I can truly understand your frustration and disappointment and wish to offer you our sincere apology for the delay in room allocation as well as the service...More
After three years we had a pleasure to stay again in Sheraton Pretoria.
This time we spent 7 days there and as before we have been treated as family by the hotel staff.
Though everyone was incredibly professional, each staff member we encounter was warm...More
Really nice hotel, rooms are awesome as is the service from staff. Food inside and out under the covered canopy is both very good and very well priced.
Lounge for SPG has great food and drinks in an open area away from the busy lobby....More
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your room. However, signing up as an SPG member is free and simple, and in my opinion well worth it even if just for the free wifi for your stay.