We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Pretoria Hotel

Traveller (276)
Room & Suite (75)
Traveller (276)
Room & Suite (75)
Dining (13)
About
Location
Cleanliness
Service
Value
Welcome to the Sheraton Pretoria Hotel, situated within the heart of South Africa's dazzling capital city. With sweeping views that command all of Pretoria, exquisite marble flooring, and custom-designed furnishings, our hotel exemplifies beauty and service excellence in the Jacaranda City. After a busy day, return to the comfort of our 175 guest rooms and suites. Bring your friends, colleagues, or loved ones along for a mouth-watering buffet meal at Magnolia restaurant.
Read more
Property amenities
Pool
Business Centre with Internet Access
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Free Internet
Bar/Lounge
Spa
Airport Transportation
Paid Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Classic
Business
HOTEL CLASS
Reviews (595)
Filter reviews
509 results
Traveller rating
144
195
104
46
20
Traveller type
Time of year
LanguageEnglish
More languages
144
195
104
46
20
Show reviews that mention
All reviews union buildings the club lounge blue train excellent hotel room service checking in room was large rovos rail buffet dinner excellent service south africa spg business gym government capital conference
FilterEnglish
Updating list...
1 - 5 of 509 reviews
Reviewed 1 week ago

Stayed overnight 22 November and had a deposit taken from my credit card which as of today 2 December I am still waiting to have returned. I wasn’t there long enough to appreciate the room fully but did get a good nights sleep. Late arrival...More

Date of stay: November 2018
Thank Snick175
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 1 week ago

Dear Snick175, Thank you for staying with us and sharing your experience. We would like to clear the matter of the deposit as soon as possible and appreciate your response on our email request in order to trace your booking and resolve the issue as...More

Reviewed 2 weeks ago

I left a pair of glasses in the room and did not notice until much later and when I was no longer in the area. I phoned and informed Selinah Papo in housekeeping. She called later to tell me the glasses had been found. After...More

Date of stay: November 2018
Thank FSPillsbury
Reviewed 2 weeks ago

This was a lovely hotel but because our arrival on the Blue Train was 7 hours late we only spent less than 12 hours here. Such a shame as the rooms were excellent, all facilities, and lovely decoration throughout. We all wished we had longer...More

Date of stay: November 2018
Thank Linda S
Reviewed 2 weeks ago

I spent two nights here for a business visit and appreciated that everything went right and the staff are friendly and efficient. High-Speed internet is free and the check-in process is quick. Parking is convenient and the hotel is situated perfectly. I had dinner in...More

Date of stay: November 2018
Thank StephanV39
Reviewed 2 weeks ago via mobile

Stayed three nights. My impression is the hotel has been harshly reviewed. Hard product: I found the suite and my initial room well appointed with large bathrooms. Amenities were international standard and water pressure superb Separate bath and shower. Hotel public areas were plush and...More

Date of stay: November 2018
Thank rathin100
View more reviews
Questions & Answers
Ask a question
WestAusTraveller
23 September 2018|
AnswerShow all 5 answers
Response from Nic007Sardinia | Reviewed this property |
No self service laundry but hotel do provide a laundry service not too expensive - I would just ask for an express service and you can leave with your clothes in the morning
0
Votes
juliebabes
1 February 2018|
AnswerShow all 2 answers
Response from larri_15 | Reviewed this property |
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
1
Vote
Sandra D
24 January 2018|
Answer
Response from Echodularge | Reviewed this property |
Well, it all depends of the type of price you are look8ng at. In our case, it was not. Best thing to do, ask the hotel. They should answer promply
0
Votes
Google Translation
Room Tips
"5th floor room very quiet"
LindaS506
2 weeks ago
Read review
"All rooms are perfect depending on the preference."
kagisojosephm
29 Jul 2018
Read review
"Request a room with a view to the Union Buildings"
GaryH990
28 Jul 2018
Read review
"Choose a high floor room"
RHuerta
23 Jul 2018
Read review
Show More 
PRICE RANGE
US$69 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton pretoriapretoria sheraton
LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
175
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing