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Sheraton Pretoria Hotel

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Traveller (253)
Room & Suite (70)
Dining (13)
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Overview
  • Excellent28%
  • Very good41%
  • Average20%
  • Poor8%
  • Terrible3%
Travellers talk about
“union buildings”(110 reviews)
“club floor”(15 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (558)
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Traveller rating
132
184
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132
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All reviewsunion buildingsclub floorthe executive loungeblue trainroom rateexcellent hotelroom servicechecking inroom was largecape townrovos railexcellent servicesouth africaone night stayspggymcapital
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131 - 135 of 476 reviews
Reviewed 28 August 2016

Very good hotel in Pretoria booked by some friends from California. The lobby is very spacious and very pleasant. While I was waiting I always found someone asking me if I needed something. The staff is friendly and helpful. There is a bar, a restaurant,...More

Thank Annpaini
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 29 August 2016

Dear Annpaini, Thank you very much for the feedback posted online; especially the positive remarks regarding the hotel i.e. the spacious lobby, non-smoking rooms and all other facilities in and around the hotel. Your kind words of appreciation for the great customer service was shared...More

Reviewed 23 August 2016 via mobile

This older style hotel is well located opposite the union building park. Its clean, its staff very helpful, polite and efficient. The buffet breakfast was good along the bar food. Also has a relaxing outside terrace overlooking the park.

Thank Jolise400
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 29 August 2016

Dear Jolise400, Thank you very much for sharing your opinion with us and other travellers. We really appreciate your positive comments and hope to welcome you back again. Warm regards,

Reviewed 15 August 2016

Great hotel in Pretoria. Direct vis-à-vis of Union Bulding located and easly to reach. Equipped in the old fashioned Sheraton Style which fits to the hotel. Nice terrace with a view to Union Building. Good breakfast but the quality of the lunch and dinner buffet...More

Thank Stefan B
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 17 August 2016

Dear Stefan B, Thank you very much for posting your review. It's wonderful to know that you had a memorable stay and enjoyed the great view of the Union Building, as well as the breakfast. Your comments regarding lunch and dinner is noted as well...More

Reviewed 12 August 2016

Warm atmosphere definitely safe here. Friendly staff nothing a problem, great accomodation if you are going on to do the Blue Train experience! Highly recommended by the way! Close to shopping mall for supplies and good food for dinner and breakfast , best of all...More

Thank 655erikap
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 15 August 2016

Dear 655erikap, Thank you for your wonderful feedback we received through the TripAdvisor website. We are pleased to hear that you enjoyed your stay at our property; with special mention of the warm atmosphere, safety, good food and our most comfortable Sheraton Signature beds. Looking...More

Reviewed 30 July 2016

I was here in July 2016 for a 3 night stay and had a large room with uninterrupted view of the Union Buildings. The bed was comfortable, the bathroom was nice and clean, but the airconditioning was practically useless. Front desk staff were friendly but...More

Thank Ricky L
Response from Pascal30, General Manager at Sheraton Pretoria HotelResponded 1 August 2016

Dear Ricky L, We appreciate you taking the time to share your experience online. I’m pleased that you enjoyed the view from your room, as well as excellent dinner and breakfast buffet. It's regrettable that the air conditioning in your room was inadequate. Please accept...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$97 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#7 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#11 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$97 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Pretoria
#7 Spa Hotel in Pretoria
#9 Business Hotel in Pretoria
#11 Luxury Hotel in Pretoria
Room types
Suites, Non-Smoking Rooms
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Traveller (253)
Room & Suite (70)
Dining (13)
Pool & Beach (10)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
juliebabes
1 February 2018|
AnswerShow all 2 answers
Response from larri_15 | Reviewed this property |
If you are an SPG member then you have free wifi access anywhere in the hotel. Otherwise you can use their computers in the complimentary business lounge on main floor, or pay for wifi on your own device for use in your... More
1
Vote
Sandra D
24 January 2018|
Answer
Response from Echodularge | Reviewed this property |
Well, it all depends of the type of price you are look8ng at. In our case, it was not. Best thing to do, ask the hotel. They should answer promply
0
Votes
Google Translation
Alphajet
29 November 2017|
AnswerShow all 3 answers
Response from Eugene N | Reviewed this property |
Yes a shuttle is provided. Call the hotel and ask them to arrange for a shuttle to pick you.
0
Votes
Room Tips
"Deluxe Room with view of Union Buildings"
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"Really nice to have a room with view of the parliament building."
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"Don't - find a completely different hotel"
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"Ask for a room at the back"
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