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Hilton Sandton

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Hilton Sandton
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1,162 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
East London, South Africa
Reviewed 24 May 2016

Value for money for sure and you will not regret staying at this establishment from the staff when you check to the staff in the sixth floor executive lounge. the shuttle guys are also the best and they give you as a client your own attention and assist you to the fullest

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Zenith T
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Zenith T Thank you very much for taking the time to share your feedback with us. I am elated to hear that your stay with us was such a positive one. Comments like yours are what motivate and encourage our team members to keep working hard in sharing the light and warmth of hospitality. We are looking forward to...

Stockholm, Sweden
Reviewed 24 May 2016

This hotel has nice staff but and the Teppyaki restaurant, closed on weekends, is really good. The rest is not. Very unpleasant reception and lobby area. Gym is not clean. Hotel is very tired and need a complete refurbishment. Internet is so slow you can hardly use it. Feels more like a 3,5 star hotel. I would not recommend this.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Torgny K
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Torgny K, Thank you for your compliment on our team members and the Teppanyaki Restaurant. We are sorry about your feelings on the reception and hotel but assure you that we present the best hotel in Sandton to every guest that enters our doors. The gym has been inspected and a cleaning regime sharpened up and the 10Meg internet...

Houston
Reviewed 23 May 2016

staff is great. Hotel could use some changes- mold in the sowers, sinks that don't drain, and rooms are hot- no fans available. This location is fabulous- close to shopping and they have drivers who can take you anywhere.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Debbie R
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Debbie R Thank you for taking the time to share your experience with us. I am pleased to hear that the location of the hotel along with our shuttle service provided convenience for you. Your constructive criticism regarding certain elements of the hotel is appreciated and I can assure you that we are continuously working on improving our offerings...

Windhoek, Namibia
Reviewed 23 May 2016

Very good and high-class standards. The hygiene is great and the services were outstanding. The location is convenient. Needs more options for ATM Withdrawals. It was a good experience. Rooms to have flowers and a bible. There should also be the option of requesting breakfast pack in case the guest does not want to have breakfast in the restaurant.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Advent S
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Advent S Thank you very much for taking the time to share your feedback with us. I am delighted to hear that you found the standards of the hotel to be high class. Your compliments regarding the service and hygiene have been well received along with your suggestions which have been noted. We look forward to your future stays...

Dubai, United Arab Emirates
Reviewed 21 May 2016

Have been staying in Hilton since our office location moved to Sandton and I really like the property. Very close to the business district in Sandton and to the Gautrain station that puts you in the airport in 20 minutes time only! The staff are very friendly and helpful. The check-in and check-out process is very fast and convenient. The...

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Helpful?
Thank RFares2014
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear RFares2014 Thank you very much for sharing your warm feedback with us. I am delighted to hear that all aspects of the hotel have been enjoyed by you. Feedback like yours is what motivates and encourages team members to keep working hard in sharing the light and warmth of hospitality. We look forward to welcoming you back in the...

Zürich
Reviewed 16 May 2016

This is now the third time (altogether 75 nights) that I was staying at this hotel for busines purpose and I enjoyed these stays. The staff is very friendly and most of the time efficient, the rooms are spacious and clean, the internet is fast and works very well and the gym is quite large and well equipped. The hotel...

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Helpful?
Thank Tilo W
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Tilo W Thank you very much for sharing your experience. I am delighted to hear that your stay with us was such a positive one. Your compliments regarding service, rooms, internet, food and transportation have been well received and we are pleased that they were enjoyed by you. We look forward to your future stays with us. Kind Regards...

Cape Town Central, South Africa
Reviewed 16 May 2016 via mobile

Stayed a weekend for a combined business and leisure trip. The hotel location is central. The rooms are spacious , modern and clean. The service was great. The buffet breakfast was amazing with a fresh juicing station and the chef was very accommodating to special dietary requests. Dinner buffet was equally good. They provide a shuttle service from nearby gautrain...

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Helpful?
Thank AmBand
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear AmBand Thank you very much for taking the time to express what a positive experience you had at our hotel. We are always extremely delighted to receive feedback like yours as we strive to provide the best customer service possible. We want to ensure that our guests feel valued and well received and we are very happy that you...

Cape Town Central, South Africa
Reviewed 14 May 2016

3 day business stay was excellent. Amazing breakfasts, efficient and helpful staff, friendly and service oriented. Great location to be close to Sandton city. I left an item in the room and called after check out, housekeeping kept it for me

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank tamarad769
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear tamarad769 Thank you for your warm feedback. I am delighted to hear that your stay with us was such a positive one and that the breakfast, service and location of the hotel aided to your enjoyment. We look forward to welcoming you back in the near future. Kind Regards Gert Venter Hotel Manager

Reviewed 14 May 2016 via mobile

We always try out new Hotels for our anniversary, the Hilton sandton was the worst time of our lives. Especially for a 5 star. Would not recommend it at all. Service is terrible and all they could say is sorry give us time to make it right but it kept on getting worse!!!!!!!

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Helpful?
1Thank Driaan C
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear Driaan C, We accept responsibility for the poor service experienced during your recent stay at Hilton Sandton. I have been briefed about the experience and have to agree that we failed you as a guest and I am deeply saddened by the fact that we did not perform to our usual high standard. I assure you that it is...

Phoenix, Arizona
Reviewed 13 May 2016

I just finished a 2 week stay which was very pleasant. I upgraded to the executive floor which was well worth the additional cost. Great lounge with helpful and friendly attendants. Good breakfast and a variety of evening snacks and drinks which sometimes served as dinner they were so extensive. All staff, from the front desk to bellmen were exceptioanlly...

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Helpful?
Thank june d
Hotellier12, General Manager at Hilton Sandton, responded to this review

Dear june d Thank you very much for taking the time to share your feedback with us. I am pleased to hear that you enjoyed your two week stay with us. Your compliments regarding team members, breakfast, pool area and hotel in general have been well received and are appreciated by all. We look forward to warmly welcoming you back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hilton Sandton

Address: 138 Rivonia Road, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $172 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sandton 5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Hilton Sandton Hotel Sandton
Hilton International Sandton
Sandton Hilton International
Hilton Sandton Greater Johannesburg
Hotel Style:
#11 Luxury Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sandton staff and other travellers.
8 questions
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4 months ago
4 months ago
Kansas City, Missouri

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Questions? Get answers from Hilton Sandton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for executive floor the price difference is small to the convenience”
 of 5 bubbles dwaynes352, 14 Feb 2017 | Read review
“Rooms on the third floor and little / no road noise at all.”
 of 5 bubbles 2012JandBS, 5 Feb 2017 | Read review
“Ask for rooms that don't overlook the Terrace”
 of 5 bubbles rupaj2014, 23 Jan 2017 | Read review
“Check the invoice before you check out”
 of 5 bubbles fshugh, 9 Jan 2017 | Read review
“Select a corner room”
 of 5 bubbles Choba14, 21 Nov 2016 | Read review
5 of 5