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Sandton Sun

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805 Reviews from our TripAdvisor Community

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Showing 744: English reviews
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Pretoria, South Africa
Reviewed today NEW

Was my first time staying there and I must express my gratitude to the professional conduct of your staff. Overall hospitality was to the tee. Thank you. Give my regards to one of your staff members by the name Queen at the breakfast. The service was outstanding. Thank you once again!!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank SammyPitso
Dublin, Ireland
Reviewed 2 days ago NEW

This could be a great hotel, but a few service issues and it is just ok. The room could have been great, but a few repairs like on the toilet were poorly done and the toilet kept running. The restaurant could be good, but a few times the service was really slow. Also one of my colleagues witnessed bartenders refilling...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank F7859TFandrewc
Tucson, Arizona
Reviewed 5 days ago NEW

I booked a flight to SA and made arrangements for a Joberg visit after a safari. Without further questions, by the agent or me, the agent set up transportation to and from the Sandton hotel and JNB. I discovered too late, and it is my error, that the agent had set me up in a super expensive hotel. The to/from...

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1Thank frankbjr527
Melbourne, Australia
Reviewed 6 days ago NEW

The overall presentation of the room was let down by the plumbing in the bathroom as the shower and bath were very slow to drain. The floor of the shower was grimy and needed attention. Otherwise I cannot fault this well positioned luxury hotel

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Graham G
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our Maintenance department. Despite this, we hope to be able to welcome you back to our property. Best Regards, Peter Davidson

Beira, Mozambique
Reviewed 6 days ago NEW

Dear All, I am very impressed with your services. Are Congrats should continue in this line. I'm sure I will suggest to all my partners, family and friends to stay in your hotel. Best Regards Mr. Jose Nchumali

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank josenH7205LE
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Mr Nchumali, Thank you for taking the time to review our property. I am glad to hear that you enjoyed your stay with us and that you would recommend us to your friends and family. Please do not hesitate to contact us should you be travelling to our area. Best Regards, Peter Davidson

Harare, Zimbabwe
Reviewed 1 week ago

Very good hotel but may be pricy at times as i noticed some quite large room rate differentials when compared to the last time i stayed at the hotel which was in November 2016. All in all a good place to stay when in Johannesburg.

Review collected in partnership with Tsogo Sun Hotels
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Thank vwz2017
Durban, South Africa
Reviewed 1 week ago via mobile

Booked a 2 day stay in a suite. Absolutely stunning rooms , extremely luxurious and comfortable . The most convenient location that links to sandton city and walking distance to the gautrain station . Will definitely only use this hotel when visiting jhb. Excellent service levels , and refined quality in hotel amenities , linen and kitchen appliances . Highly...

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Helpful?
Thank Mayesri
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Happy Guest, It gives me great pride and joy to hear that you had a pleasant stay with us. We are so lucky to have a strategic location that brings our guests just a few steps away from must-see attractions and modern-day conveniences. We look forward to welcoming you back again soon. Best Regards, Peter Davidson

Hillcrest, South Africa
Reviewed 1 week ago via mobile

We were there for 5 nights. The rooms were spacious and nice. The batteries for the remote control were flat, I had to ask twice before they replaced them. My room key card worked haphazardly and frequently couldn't get into my room, I asked several times for them to come and sort it out, they came twice but still to...

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Helpful?
Thank annabelle444
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, I am very disappointed to hear that you found our service to be below your standards. Your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Should you be returning to our hotel soon, please do not hesitate to contact us. Warm Regards, Peter...

Reviewed 1 week ago via mobile

I spend a lot of time in JHB and was upgraded to the Sandton Sun. Wow wow wow I was blown away. It is so safe and convenient. I throughly enjoyed my stay. The service and staff were absolutely impeccable. I had breakfast both days which was excellent. Lots of options and range. I preferred ordering hot meals from a...

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Helpful?
Thank Princessetami
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Happy Guest, Thank you for your kind comments. I am very happy to hear that our staff made you feel at home and that your overall stay was a pleasant one. We look forward to welcoming you back again soon. Best Regards, Peter Davidson

Amsterdam, The Netherlands
Reviewed 1 week ago

Santhon Sun is idealyly located next to the Sandton Conference Sandton in the heart of the Sandton BCD. A luxury breakfast is served in the atrium. Breakfast any style, and ample choices. Rooms are spacious and quiet, so the perfect for your business overnights.

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Helpful?
Thank happyobserver
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Happy Guest, Thank you for your review. I am glad to hear that your overall experience was positive. We hope to welcome you back again soon. Best Regards, Peter Davidson

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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 

Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $266 - $401 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Reservation Options:
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg
Hotel Style:
#1 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#9 Romantic Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Sandton Sun staff and other travellers.
10 questions
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Gateshead, United Kingdom
11 months ago
Metro Manila, Philippines
3 months ago
Atlanta, GA
18 days ago
Kuwait City, Kuwait
6 months ago

See all questions (10)

Questions? Get answers from Sandton Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room in a different hotel”
frankbjr527, 19 Apr 2017 | Read review
“All rooms are quiet and no problems with elevator noise because elevatro in side of atrium and all rooms face ourside.”
happyobserver, 12 Apr 2017 | Read review
“Corner rooms are a tiny bit bigger. Room numbers ending in 20, 30 and 35 are largest on each floor.”
sav_c, 10 Apr 2017 | Read review
“Upper floors rooms have nicer view and more quiet”
715adilg, 21 Mar 2017 | Read review
“I presume all rooms are very good.”
senguptad2015, 7 Mar 2017 | Read review
5 of 5