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Sandton Sun

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Sandton Sun
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740 Reviews from our TripAdvisor Community

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Showing 684: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

We have just spent 7 days at this hotel. The rooms are spacious and modern & spotless, the turn down service is a nice touch. Breakfast is included and delicious, continental and/or hot breakfast service is outstanding every waiter was helpful and friendly. The pool area is relaxing. The location is fantastic attached to Sandton city and Mandela square. Looking...

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Helpful?
Thank EnjoyFamilyholidays
Sao Paulo
Reviewed 2 days ago NEWvia mobile

Nice hotel with wonderful Food and Beverage Options and outlets. Rooms are big and nice decoration. There is just one thing that I don't like about this chain is Internet limited time, today doesn't work anymore like that. Staff nice, everything was good in a good location on close to a mall and Nelson Mandela Square. Safe place to stay...

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Helpful?
Thank AlejandroGeis
Reviewed 3 days ago NEWvia mobile

Loved absolutely everything, located in the Sandton city mall, the rooms are modern and very elegant, the breakfast is delish. Room service quick. The staff is very helpful. I loved absolutely everything. Can't wait to go back

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Helpful?
Thank Lizbeth N
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Lizbeth N, Thank you for taking the time to review your stay with us. I am so glad to hear that you enjoyed your stay overall. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. I look forward to welcoming you back to our hotel in the...

London, United Kingdom
Reviewed 3 days ago NEW

Stayed here for two days , on New year's eve and again on New year's Day. The welcome from the lobby staff is absolutely brilliant from the minute the car drops you off, to the time you are checked in. I had to re-book a second night as I missed my connecting flight on New Year's day and I was...

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Helpful?
Thank nkosanak
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your five star review and kind comments. I am delighted to hear that you had such a wonderful stay with us and that staff had a positive impact on your experience. I will be sure to share your comments with them. We are constantly looking for ways in which we can improve on the...

Emirate of Dubai, United Arab Emirates
Reviewed 4 days ago NEW

i just arrived for my reunion class and we are staying at the hotel ,rooms are renovated nicely ,staff are super friendly ,but what is not expected at all that you have only 750 mg for your internet and you have to buy new data package ,it is not easy to do it ,very complicated ,, by all means ,if...

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Helpful?
Thank Hesham H
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Hesham H, Thank you for your review. Please accept my deepest apologies for the inconvenience you experienced with our internet, this is certainly not the standards we aspire to at Sandton Sun. I will ensure our Guest Relations Manager is made aware of this and rectifies it immediately so that you may enjoy your stay further. Your thoughts are...

Durban
Reviewed 4 days ago NEWvia mobile

Stayed at Sandton Sun in January and was impressed with the location right in a shopping centre. Very standard hotel and impressive customer services. Very noisy if staying in lower floors due to proximity to open plan restaurant. As a five star hotel for international guest , the direction for Muslim prayer in the room was missing. Overall great stay

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Helpful?
Thank Shmsy
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback, your thoughts are of vital importance to us as we use it to evaluate and improve on services we offer as well as incorporating the needs of our guests in changes we make in the future. I am glad to hear that overall you had a great stay and hope to welcome...

Sydney, Australia
Reviewed 6 days ago NEW

I have been coming to this hotel for 25 years and it always makes me feel like I have come home! The welcome for all the lobby staff is just first class and genuine. There are more "fancy" hotels in Sandton but nothing beats their overall service standards and getting the small things 100% right. Will be back

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Helpful?
1Thank Brett0730
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Brett0730, Thank you for your kind comments and for your patronage. I am delighted to hear that you had such a positive experience with us. We are on the constant look out for ways in which we can enhance your time with us. If you found anything that would have made your time with us more comfortable, or perhaps...

Rethymnon, Greece
Reviewed 1 week ago

After all these years of being on the market, the Sandton Sun never disappoints me. I cannot fault it on any level.... I would definitely recommend it to anyone wanting to visit JHB. Good value for money.!!! Great experience and unfortunately, 2 days was just not enough. I would've liked to have visited the spa in the hotel too.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank harimoz
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for choosing Sandton Sun, and for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us. We hotel aim to provide a truly unique experience, and are thrilled that we were able to exceed your expectations. I look forward to welcoming you back in the...

Johannesburg, South Africa
Reviewed 1 week ago via mobile

Definitely the best place for shopping and internment, whatever you want to buy you can get there, also Mandela square is the my best place to see the crowd of sandton city. If you coming to visit South Africa please don't miss to visit there.

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Helpful?
Thank IamSam1234
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback and for giving us a perfect score. I am delighted that you enjoyed your time with us and that you enjoyed our vibrant city. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our...

Gauteng, South Africa
Reviewed 1 week ago

Sandton Sun was our destination for New Years Party. We enjoyed an exquisitely decorated suite with en-suite bathroom, separate sitting room/Bare area that add to the luxury & ambiance to a place where one can retreat into an intimate heaven of relaxation & spoiling by the Staff, inspired by an awareness of wellbeing, especially after my cancer treatment. Dining at...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 587marynah
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for five star rating and kind comments. I am delighted to hear that you had such a wonderful stay with us and that our staff had a positive impact on your experience, I will ensure that they are personally recognised for this. I look forward to welcoming you back to our hotel in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 

Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $247 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Reservation Options:
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Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg
Hotel Style:
#2 Spa Hotel in Sandton
#4 Luxury Hotel in Sandton
#9 Business Hotel in Sandton
#10 Romantic Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Sandton Sun staff and other travellers.
8 questions
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Questions? Get answers from Sandton Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we have nice room but it is small ,it has small bath room actually ,but room size ok”
 of 5 bubbles 737heshamh, 15 Jan 2017 | Read review
“Family suites are good size”
 of 5 bubbles Brett0730, 13 Jan 2017 | Read review
“As high up as possible so quieter”
 of 5 bubbles tali71, 3 Jan 2017 | Read review
“Rooms on the higher floors have a great view”
 of 5 bubbles dki2015, 29 Nov 2016 | Read review
“all rooms are great”
 of 5 bubbles lecalabash, 23 Nov 2016 | Read review
5 of 5
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