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Sandton Sun

Hotels.comUS$194*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$227*
US$194*
US$227*
US$195*
US$220*
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Sandton Sun
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825 Reviews from our TripAdvisor Community

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Showing 762: English reviews
Polokwane, South Africa
Reviewed 21 November 2016

Excellent except for minor housekeeping problems. Supervisor to provide a tick sheet for housekeepers so that they can keep tract of all housekeeping chores in each room that is being cleaned. Its a human error to forget things. they must also learn to report any problem/ breakage they find in a room so that it can be attended to timeously.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank ceciliam655
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay. I am glad to hear that overall you had a positive stay. Please accept my sincere apologies for any inconvenience you may have experienced with us. This is not the standard we expect or strive for and it is disappointing that we have missed this opportunity during...

Johannesburg, South Africa
Reviewed 18 November 2016

This hotel is brilliant. It recently had a renovation and is looking fantastic. I think the foyer area has a wonderful world class look and feel to it. The San Deck for casual dining or for one of the most trendy after work drinks places in Sandton is a must with a great view over the Sandton skyline. The conference...

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Helpful?
Thank Stephanie_Moss
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Stephanie M, Thank you for choosing Sandton Sun, and for taking the time to write a review! I am so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and I am thrilled that we were able to exceed your expectations. I look forward to welcoming you back in the future....

Mauritius
Reviewed 17 November 2016

Stayed there a couple of days for business. Hotel has an excellent location and is directly connected to a mall. Rooms are very nice and price is good. Staff was welcoming, helpful and efficient.I would definitely recommend.

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Helpful?
Thank Yan T
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Yan T, Thank you for your great 5 star review. I am delighted to hear that we were able to exceed your expectations. We are constantly looking for ways in which we can improve on the product and services we offer so if there is anything, however small which you feel would have improved on your time here or...

Cape Town Central, South Africa
Reviewed 15 November 2016 via mobile

Great hotel linked to the convention centre. Very convenient if you have a conference at the convention centre. We arrived early and the front desk was extremely helpful in allowing us to book in early to freshen up before heading to our conference. Friendly and helpful staff. Very comfortable and stylish rooms.

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Helpful?
Thank ARyklief
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and for the feedback following your visit. I am glad to hear that you had a wonderful stay and that you found our staff to be friendly and helpful. I look forward to welcoming you back soon. Kind Regards Peter Davidson General Manager

Johannesburg, South Africa
Reviewed 14 November 2016

Just marvellous! The room was newly renovated and very stylish! Beds comfortable and decor beautiful. Service was great and hotel has an ambience of luxury. would definitely return and advise friends to stay there. Staff friendly and efficient.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 518renateb
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for giving us a five star rating and for your kind comments. I am delighted to hear that you had such a positive experience with us and that you found our newly refurbished rooms to your liking. We are on the constant look out for ways in which we can enhance your time with us....

Sydney, Australia
Reviewed 14 November 2016 via mobile

I thoroughly enjoy my stay at the Sandton Sun. My room (1916) was comfortable, modern, and well equipped. The bed was super comfortable, and the new deep bath was fantastic. The view over the mall car park was unimpressive, but not a show-stopper. I should mention two curious omissions that detracted from the hotel. Firstly, they do not provide irons...

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Helpful?
Thank Marcel_Overseas
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback. I am glad to hear that overall you had a pleasant stay with us. Please accept my deepest apologies for any inconvenience you may have experienced during your stay, I have personally communicated your concerns to the relevant managers for their immediate attention. Your thoughts are of vital importance to us as...

Mauritius
Reviewed 13 November 2016

Stayed here for 5 nights while attending a conference at the Sandton Convention Centre. I like the location of this hotel as it is connected directly to the mall and the convention center, so you do not really need to venture outside (Jo'burg can be a little rough round the edges sometimes!). Rooms were excellent, they have a great outside...

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Helpful?
Thank niknpatel
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your great five star review and kind comments. I am delighted to hear that you had such a pleasant stay with us. We are constantly looking for ways in which we can improve on the product and services we offer so if there is anything, however small which you feel would have improved on...

Windhoek, Namibia
Reviewed 9 November 2016

A better welcoming, especially for visitors checking in a bit late as they are already maybe tired and will really appreciate if the people around will be more approachable. That happened in the dinning area. At least the bedroom were so attractive that it made up for all the unnecessary hiccups down stairs.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 948alnas
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback, I am glad to hear that overall you enjoyed your stay with us. Please accept my deepest apologies for the service you received on check-in and in the restaurant, I have personally communicated this to the relevant line managers for their immediate attention. I hope you will afford us the opportunity to...

Los Angeles, California
Reviewed 2 November 2016

It was the perfect place to stay; it had everything, restaurants, shops and more. The service was wonderful, everyone was very attentive. The staff made certain that they knew the guests and called us by our names. The first time some prettily dressed staffer called me by my name, I had no idea who she was and how she knew...

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Helpful?
Thank j47737
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and that staff had a positive impact on your experience. We are constantly looking for ways in which we can improve on the product and services we offer so if there...

Richardsbay
Reviewed 31 October 2016

UExcellent Always a pleasure to stay with you , please improve the I room dining , highly appreciated , will be making my next stop pretty soon , please update me with all the December specials , will awaiting for it

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank johannesvelangezwimn
PeterDavidson01, General Manager at Sandton Sun, responded to this review

Dear Valued Guest, Thank you for your review and kind comments. Your thoughts are of vital importance to us as we use these to evaluate and improve on services we offer as well as incorporating the needs of our guests in changes we make in the future. I look forward to welcoming you back to Sandton Sun soon. Kind Regards...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more   less 

Additional Information about Sandton Sun

Address: Cnr Fifth & Alice Lane, Sandton 2196, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Sandton
Price Range: $265 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sandton Sun 5*
Number of rooms: 326
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Cancelon, Orbitz, Travelocity, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sandton Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandton Sun Hotel Sandton
Sun Hotel Sandton
Sandton Sun Greater Johannesburg
Hotel Style:
#1 Spa Hotel in Sandton
#3 Luxury Hotel in Sandton
#9 Romantic Hotel in Sandton
#9 Business Hotel in Sandton
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Questions & Answers

Here's what travellers have asked, with answers from Sandton Sun staff and other travellers.
10 questions
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Gateshead, United Kingdom
over a year ago
Metro Manila, Philippines
4 months ago
Atlanta, GA
1 month ago

See all questions (10)

Questions? Get answers from Sandton Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On higher up floors you get a much better view of Sandton and the surrounding hills and areas of greater Johannesburg”
  • In room dining is possible ...
  • The sitting room of my suite, large enough to hold meetings and that is exactly what I did
  • ... and a small kitchenette offers everything from cutlery to crockery to glass ware
  • Very very comfortable set up of the bedroom
  • The view from the bedroom of my suite
  • ... and the bathroom got all one needs, tub AND shower and plenty of amenities
Safariafficionado, 29 Apr 2017 | Read review
“Get a room in a different hotel”
frankbjr527, 19 Apr 2017 | Read review
“All rooms are quiet and no problems with elevator noise because elevatro in side of atrium and all rooms face ourside.”
happyobserver, 12 Apr 2017 | Read review
“Corner rooms are a tiny bit bigger. Room numbers ending in 20, 30 and 35 are largest on each floor.”
sav_c, 10 Apr 2017 | Read review
“Upper floors rooms have nicer view and more quiet”
715adilg, 21 Mar 2017 | Read review
5 of 5
Hotels.com
US$194* /night
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HotelQuicklyUS$227
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Prices are for 1 room, 2 adults
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