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Holiday Inn Express & Suites Kingman, an IHG Hotel

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Traveller (77)
Dining (10)
Room & Suite (10)

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About

#12 of 27 hotels in Kingman
Location
Cleanliness
Service
Value
The Holiday Inn Express Hotel & Suites Kingman is located off I-40 (exit 53) on Historic Route 66. The lovely Holiday Inn Express Hotel & Suites in Kingman, Arizona is a non-smoking hotel and pets are not permitted. We are within driving distance of the 'skywalk' at Grand Canyon West Rim, casinos in Las Vegas, Laughlin & Indian gaming, the Grand Canyon, Hoover Dam, Colorado River and Oatman Ghost Town. Travelers can visit the London Bridge and Historic Route 66 Museum, enjoy boating and fishing in Lake Havasu or Lake Mead and go hiking in the Hualapais. We feature 75 spacious, tastefully decorated rooms with either a king or two queen sized beds. Our 28 elegant suites include a sofa bed and wet bar. We provide a work desk along with in-room data ports for free high-speed Internet access, wireless Internet access, and free local calls. The complimentary deluxe Continental breakfast is served in the great room from 6:30-9:30 AM. Our facility has an indoor heated swimming pool, spa, fitness center, and coin laundry. Guests can use the business center with free Internet access, fax and copies. The three floor facility with interior corridors is serviced with an elevator. Our 625 sq. ft. meeting room holds 50 people. We look forward to seeing you soon at The Holiday Inn Express Hotel & Suites in Kingman, Arizona.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English

Location

3031 E. Andy Devine Ave., Kingman, AZ 86401
Holiday Inn Express & Suites Kingman, an IHG Hotel
336Reviews3Q+A38Room tips
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AZ Holidays wrote a review Jan 2024
Arizona15 contributions22 helpful votes
We were pleasantly surprised at this Holiday Inn. Service was good. All employees we encountered were friendly and helpful. Room was clean, and breakfast was good and plentiful. We asked the front desk for dinner suggestions and they were very helpful. Going with 4 out of 5 because the bathroom door was a little tough to close, but everything else was great.
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Date of stay: December 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 18 Jan 2024
Hi AZ_holidays, Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We are very proud of our team and the passion they have for delivering exceptional service to make all of our guests comfortable. We are happy to hear that you enjoyed our breakfast as well! We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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D V wrote a review Mar 2023
Wautoma, Wisconsin76 contributions21 helpful votes
Hotel's Favourite
No major complaints. Overall stay was good. Had to wait for quite a while to check in. When attendant finally came to the desk she asked me to wait longer while she checked with someone to make sure our room was ready. That gal said, Im pretty sure that room was cleaned - I will go check. She came back and said it was ready. Kids sad that the pool was closed. Found room clean and satisfactory. Lrg bathroom. Later husband went to get something from car, came back and said there were people in the pool - it was open. Kids used it. Next morning on way to breakfast, sign said pool closed and we saw maintenance working on it. Breakfast was good. Several choices. Stay was good. Kids a little freaked out over a dresser drawer that kept opening on its own - said the room was 'haunted' LOL View from room was blocked by palm tree - kids got to see it up close.
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Date of stay: March 2023
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 23 Mar 2023
Hi D V, We greatly appreciate that you've taken the time to share your rating of our hotel. Thank you for taking the time to share your experience, we're pleased to hear that our hotel was clean, our customer service was great and you enjoyed the breakfast offered at our hotel. W do apologize for the inconvenience that you encountered, though I'm very glad that this did not detract too much from your overall experience. We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MrRalph wrote a review Jan 2024
Bakersfield, California9 contributions2 helpful votes
My wife and I only stayed one night as we were traveling through town. The person upfront was very friendly, very professional. In the room was very clean as well. I would like to say thank you much and will continue to use holiday Inn Express in other cities as I’m working or traveling.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 10 Jan 2024
Hi Curiosity40707381285, Your five star review means a lot to us! Our management and staff would like to thank you for giving us a fantastic opportunity to serve you well in every way possible. It is our earnest desire to keep you satisfied with our services, cleanliness, staff hospitality and we are thrilled to hear of our success in this ambition. We look forward to seeing you and your family again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessie M wrote a review Jan 2024
1 contribution1 helpful vote
WORST SERVICE EVER First we booked a 2 queen suite with a sofa bed. There was no sofa in our room. We went to the lobby to ask about it ans the guy told us that the client before us broke it. Fine I said is there any possibility of upgrading to a suite with three beds or have two rooms because we booked this room to have three beds. He told us we could only get a cot bed for free (twin size bed). He was still very nice with us and came to our room to install it. THEN the 11pm employee started his shift I guess cause I didnt saw him before. He was very arrogant. I was making an important call in the breakfast area and he ordered me to leave. He was speaking to me like I was an idiot. I asked if I could go in the lobby area where there was a couch and he just responded to me with « or you could go in your room » I asked again and he responded the same thing. (The room where i didnt even have a couch to sit). After the third time, he said I could go to the lobby (it was 11:10 pm). At 11:15pm, he told me that he just received a complaint about noice and that I needed to go in my room. I was on the phone speaking quietly with my airpods in. The clients checking in were speaking louder than I was. And im pretty sure that he didnt even receive a complaint cause in the 5 minutes I was there, he was in the pool area. Worst service ever. Never going back and im bot even sure ill be going back in a holiday in ever.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Dont go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 6 Jan 2024
Hi jessiemT3063GW, Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. Your feedback is important to us as we continuously seek ways to improve upon the guest experience in our hotel. Here at Holiday Inn Express & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sean B wrote a review Oct 2023
1 contribution1 helpful vote
This location is a joke wouldn't recommend it to my worst enemy avoid this location at any chance I'm a OTR truck driver with my truck in the shop and got denied service cause my ID was a local one even tho I don't live in town anymore my family all moved away and the girls working the counter were just straight rude and didn't even want to talk to me I asked for corporates number and got told to leave and refused to give me one
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Runaway and go to a different hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Trends, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 26 Oct 2023
Dear Valued Guest, We appreciate the time you took to leave us review on your stay in our property. We are very sorry to hear about your negative experience. Your feedback is concerning, and we will address this issue to ensure a better guest experience. We apologize for the inconvenience you faced during your stay. We a hoping to welcome you back in the future! Truly, ES – Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Murtaza A wrote a review Aug 2023
1 contribution3 helpful votes
Honestly the worst Holiday Inn Express I’ve ever stayed in. When we got there, we checked into the room and it just seemed old and dated. I went down to ask for milk for my coffee, and I was told if they gave me a small carton of milk, they may run out for breakfast. I even offered to pay for the milk and the guy refused. I was advised to go to the local gas station which turned out to be closed. In the morning I complained to the manager, who didn’t seem to be very bothered by what I was saying. In general I love Holiday Inn Express, I’m an IHG member and when travelling, I always use this hotel franchise.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don’t go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 15 Aug 2023
Hi murtazaa349, Thank you for raising your concerns with us. We are very sorry to hear about the unprofessional act of the clerk. We already informed the management about this for necessary actions. We value our customers well and we apologize for mistake of the clerk. We assure you that this is not to happen again. On behalf of our entire staff, we thank you for your business and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cheyenne B wrote a review Jul 2023
1 contribution2 helpful votes
I was sent to Kingsman Arizona for 1 month for the company I work for. My stay was at the holiday inn express. The entire stay was absolutely great! The staff was very friendly and helpful and over all amazing….the only issue or problem that I had the entire stay was the morning of my check out… its 4 am so not a lot of people up and moving about. I walked past the front desk guy several while moving my things outside to wait for my Lyft driver….I get everything out side and sit on the bench to wait….a random guy comes and sits on the bench as well….front desk guy comes out to smoke and then begins to tell me that if guest comes out that I need to leave that I’m not allowed to sit there…I am truly offended. I have been at the location in the same room for the entire month….and to be treated like I was loitering was a bit ridiculous….I travel alot with business and even family vacations never have I been made to feel this way…..over all great trip except that guy
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Date of stay: July 2023
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Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 1 Aug 2023
Hi 968cheyenneb, Thank you for taking the time to complete our survey and share your experience. We strive to give you a wonderful experience, and I am very happy to discover that you enjoyed your stay; though I regret to hear that you weren't thoroughly impressed with our front desk at that time. We already informed the management about this for necessary actions. We value our customers well and we apologize for the mistake of the clerk. We assure you that this is not to happen again. On behalf of our entire staff, we thank you for your business and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyle S wrote a review Jun 2023
1 contribution3 helpful votes
Completely inappropriate and unprofessional housekeeping staff. Carrie at the front desk was phenomenal. However, the rest of the staff was outrageously rude, insulting, and privacy rapists! Check in was 3pm. We start doing what couples do in hotels, receive one phone call, than an outrageous knock on the door informing us we have “multiple complaints about the noise, people are sleeping and you’re keeping them awake. You need to f#%*ing stop or we’re kicking you out!” It’s 5:43pm! Completely went about it the wrong way! As IHG members who loves this hospitality family, I was extremely disappointed and hurt. This crew needs remedial training in HOSPITALITY. Then to the pool, our key cards rarely worked and said Head of Housekeeping was kind enough to show me to violently ram the card in and of the censor, and promptly informed me “sometimes you just have to f#%^ing violate it”. Again, need I reiterate Professionalism and Inappropriateness. Not to mention violating of our safety and sense of security by allowing non hotel guest to jam the exterior pool entrance open with a rock. Fast forward to the next morning. As IHG members, we get the perk of late check out. Which we communicated at check in, because you know what happens when you assume. Promptly at 11:12 am maintenance is in our room while my naked wife in the bathroom and I’m getting dressed. Nobody called for maintenance in the room! Who is lovely enough to escort them into our privacy violation? You guessed it folks, Head of Housekeeping! IHG family, this is a volatile stain on your reputation as hosts/hostesses, and I hope you don’t allow this to continue. I would have loved to have this conversation privately with management, but of course we were kindly informed that management isn’t available on weekends. Hmmmm, managers of leisure where friends and families stay… not available on days of leisure… In conclusion IHG family I’m not angry, just so very disappointed and borderline disgusted.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 6 Jun 2023
Hi kylesQ4024BM, Your review and rating of our hotel mean a lot to us, and we thank you for taking the time to share this experience. We are apologizing for the rudeness that our staff showed during your stay with us. We do not tolerate such behavior from any of our staff and management. Our aim is to be able to provide an efficient, friendly, and helpful service to all our customers at all times, we apologize that this was not the case during your visit with us. We hope that you will allow us to show you the true customer service of our hotel, and to make up for this disappointing experience. Please give us another chance to serve you better as we promise a more pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kyle B wrote a review May 2023
1 contribution2 helpful votes
We stopped here for the night as we were on the road for work. We got in very early in the morning so we were absolutely exhausted. We get in the room (309) that they provided for us just to find that there was animal feces on the floor. We were so tired that we were willing to overlook that and take care of it ourselves as we were just ready to get some sleep. We kicked the ac on to full blast and went to sleep. Four hours later we wake up drenched in sweat as the ac was blowing but it definitely wasn't cold or even cool at all. We get up and go downstairs to grab breakfast which was actually pretty good. We let the new lady at the desk know about our issues. She grabbed a list she had that our room 309 on it for the ac not working. So they knowingly put us in a room where the ac didn't work. I try to get with the manager that morning but get no kind of help there so the lady at the desk gave me a card to call back. It took me four phone calls to the manager Carina and on the 4th call she said all she could do is gave us $10 off. In shock I verified that with all the issues we had they were only willing to give us $10 off a room that was $170. The management and customer service was an absolute joke. I gave them plenty of opportunities to make it right yet they were unwilling to.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 1 Jun 2023
Hi Kyle B, Thank you for raising your concerns with us. We are sorry about the HVAC that is not working properly. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself. I regret to hear that you weren't thoroughly impressed with our staff at that time. We truly value our customers and are always eager to make their stay comfortable for them. Hope to have another opportunity to provide you with a superior stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Agustin G wrote a review Feb 2023
2 helpful votes
I was charged twice for my stay ! And a simple phone call should have fixed it ! But no only a manager can refund! Good Luck trying to connect with her ! Christina apparently is the manager couldn't tell you her last name because the front desk girl said Oh I don't know her last name but she will call you back ! It's been over a week trying to reach her and still no call back . The front desk was 100% correct when they said she will call you at HER convenience.lol.. So when it's 100 % convenient for you Christina! I would appreciate a phone call and credit card refunded. You have my name and phone number .You'll be hearing from your upper management soon they can refresh your memory...Worst customer service ever !
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Date of stay: January 2023
Value
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Guest Relations Manager, Owner at Holiday Inn Express & Suites Kingman, an IHG Hotel
Responded 6 Feb 2023
Hi D3873ATagusting, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We deeply regret to learn that you found this experience to be so terrible due to issues that should have been immediately addressed like the double charge. We assure you that we will look into this charge to provide you with the best response. We will also inform Cristina to give you a call as soon as possible. We appreciate that you have taken the time to let us know how you perceived our accommodations. We are so sorry for the inconvenience that you experienced during your stay with us. Your review is important to us as it helps us to identify problems and take corrective measures. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$165 - S$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites kingman, holiday inn express kingman, holiday inn kingman
LOCATION
United StatesArizonaKingman
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN EXPRESS & SUITES KINGMAN, AN IHG HOTEL: UPDATED 2024 Reviews, Price Comparison and 109 Photos (AZ) - Tripadvisor

Frequently Asked Questions about Holiday Inn Express & Suites Kingman, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Kingman, an IHG Hotel?
Nearby attractions include Fireside Bar and Lounge, Kingman AZ (0.8 km) and Kingman Parks & Recreation (1.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Kingman, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Kingman, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Kingman, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Kingman, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Kingman, an IHG Hotel?
Conveniently located restaurants include Oyster's, Denny's, and Sonic Drive-In.
Are there opportunities to exercise at Holiday Inn Express & Suites Kingman, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Kingman, an IHG Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Kingman, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Kingman, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Holiday Inn Express & Suites Kingman, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.