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Garden Court Marine Parade

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#1 of 41 Hotels in Durban
Certificate of Excellence
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1 room 2 adults 0 children
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Garden Court Marine Parade
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808 Reviews from our TripAdvisor Community

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Showing 795: English reviews
Reviewed 23 December 2016

From the time that we arrived to the time that we departed, staff were always friendly and helpful From the Cleaners to the Security personnel, all had a smile and a greeting whenever they saw you Our room was also everything that we expected, clean and tidy

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Helpful?
Thank Sharm P
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Sharm, Thank you very much for taking the time to share your wonderful feedback. We are very pleased to hear mostly that your interactions with members of the Marine Parade team were positive and the services provided were as expected. We do hope that we shall have the pleasure of hosting you in the near future. Kind Regards John...

Chester, United Kingdom
Reviewed 21 December 2016

We spent two nights here one weekend and then one night the following weekend. We arrived in the dark and it looked to be in a great location. We checked in....staff not very communicative. We went to the fifth floor in the lift and had a room at the front of the hotel, overlooking the sea. There were two large...

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Helpful?
Thank Lynn B
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Lynn, Thank you for staying with us and sharing your comments. It is a pity that you did not enjoy your stay with us during this period. Durban is pretty busy during the festive season and is a traditionally great place to take a well deserved break for a large number of South Africans. We are sorry that your...

Greater Johannesburg, South Africa
Reviewed 21 December 2016

in todays time to find such excellent, friendly and helpful people is something new . A real place for resting and rejuvenate.you are made to feel special by staff across the board.definitely value for money.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Zuberali S
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Zuberali, Thank you very much for staying with us and for sharing your fantastic comments. We are extremely excited that you had a wonderful stay and made special by this wonderful team. We really do hope that you shall continue supporting us and we do look forward to welcoming you back again soon. Kind Regards John Aritho and The...

eMalahleni, South Africa
Reviewed 21 December 2016

The hotel Staff was friendly, room always cleaned and overall I am happy with our stay and the fact that the beach is just across the street made things so easy for us especially with children, the only concern was the wifi that kept saying its always connected but never worked, overall I am happy with our stay

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank siphos254
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Sipho, Thank you for staying with us and for sharing your feedback. We are pleased that you had a great stay with us and you enjoyed the facilities at and around the Hotel. Wifi does work in the rooms and surrounds and the team is always available to assist when there is a difficulty. We do look forward to...

Durban, South Africa
Reviewed 19 December 2016

Attitude of most staff needs to change.Staff need to work more efficiently and with purpose. They need to understand that we plan our holidays and look forward to a great experience. We do not want to mar our holiday with bad experiences. It spoils ones holidays.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 23Holiday
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Guest, Thank you for staying with us and for sharing your feedback. We are suprised and equally disappinted that you did not have a good stay and would like to ensure that we understand where we fell short. We would be pleased to recieve some feedback so that we can ensure we improve on john.aritho@tsogosun.com Kind Regards John Aritho...

Vanderbijlpark, South Africa
Reviewed 19 December 2016

Our stay at Tsogo Sun Marine Parade is what we have come to expect at any Tsogo Sun Hotel. It is quite amazing to notice that every person from the cleaning staff to Management greet you whenever they see you. in spite of the fact that occupancy rate at this time of the year was very high we did not...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank jacob736
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Jacob, Thank you very much for sharing your wonderful comments! We are extremely thankful of your kind feedback and the acknowledgement. This truly motivates the team to continue doing their best everyday and means a lot to us. We do hope that you shall be back soon for another wonderful stay. Best Regards John Aritho and the Team

Pretoria, South Africa
Reviewed 19 December 2016

I really enjoyed my stay at the Garden Court Marine Parade. this is so far one of the best Tsogo Sun's Ho0tels I've ever stayed in. This is my number one choice of stay whenever I travel to Durban. Thank you very much.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank kebatliles
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear 'Kebatililes', What a fantastic review - thank you very much! We are very excited that your stay was a superb one and you always stay with us. I am very proud of this wonderful team that serves tirelessly everyday and grateful for you being our loyal guest and making us do better each day. Looking forward to welcoming you...

Lenasia, South Africa
Reviewed 18 December 2016

For a 3 star hotel, this hotel would be rated up their with the best. The rooms we had, 2 double beds, was spacious and comfortable. Wifi was of a decent quality, and the breakfast was excellent. although my stay there was short, I would recommend this hotel to others.

Review collected in partnership with Tsogo Sun Hotels
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Thank 754kamleshv
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Kamlesh, Thank you very much for sharing your wonderful feedback. We are extremely pleased that you had a good well deserved break and the Hotel and service was up to scratch. We do thank you for the recomendation and hope that you will stay with us in the future. Best Regards John and Team

Gauteng
Reviewed 16 December 2016

I think is someone enter and walking in coaches the hotel staff must ask there and there if wheelchair is required by the customer. Disabled people need to be treated with dignity, the thing that the hotel was full and disabled person to wait for 15 min at the lift is unacceptable.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Faith M
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Faith, Thank you for staying with us and for sharing your feedback. We are in total agreement with you in this respect and we do our utmost to ensure that this is carried all through the Hotel. Our team is vigilant on special needs guests and help them as much as possible. Kind Regards John Aritho and Team

Gauteng, South Africa
Reviewed 14 December 2016

We received a warm welcome and the employees were friendly and helpfully and the breakfast was to our expectations. I enjoyed my stay I am looking forward to visit this hotel again and i will recommend it to my friends.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Lipolelo
Aritho, General Manager at Garden Court Marine Parade, responded to this review

Dear Lipelelo, Thank you very much for staying with us and for taking the time to share your great feedback. We are very glad that breakfast was good and you enjoyed the stay. Thank you for telling your friends and family - we look forward to welcoming them and you soon. Kind Regards John Aritho

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This Garden Court hotel is situated on Durban’s world-famous Golden Mile. Offering sun-drenched beaches, guests are offered comfort, hospitality and that little something extra. This hotel is at the centre of Durban’s beachfront and offers attention to detail without compromising on the good value that characterises the Garden Court brand. It is the perfect alternative for visitors to this fun seaside city. ... more   less 

Additional Information about Garden Court Marine Parade

Address: 167 Marine Terminal Street, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $160 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court Marine Parade 3*
Number of rooms: 351
Also Known As:
Garden Court Marine Parade Hotel Durban
Hotel Style:
#4 Best Value Hotel in Durban
#5 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Marine Parade staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Garden Court Marine Parade staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Arrive early to get a room facing the sea.”
 of 5 bubbles mmamakgabam, 14 Feb 2017 | Read review
“All rooms are good”
 of 5 bubbles , 8 Feb 2017 | Read review
“Floor 20 has an excellent view of the ocean”
 of 5 bubbles sharmp2016, 22 Dec 2016 | Read review
“the higher rooms have the best view”
 of 5 bubbles 1983arthur, 5 Dec 2016 | Read review
“Sea view rooms are the best”
 of 5 bubbles Yusuf_H_786, 2 Dec 2016 | Read review
5 of 5