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Southern Sun Elangeni & Maharani

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#2 of 41 Hotels in Durban
Certificate of Excellence
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Southern Sun Elangeni & Maharani
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1,679 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Elangeni & Maharani
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Showing 1,594: English reviews
Reviewed 1 week ago

I can't stop taking about our vacation. The place is elegant, the service, breakfast , wow!wonderful. The most thing we liked there, was free WiFi.l won't think twice to come again,because of your great service. Love you guys. You make my holiday to be enjoyable and happy memories .

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Helpful?
Thank mmoleng m
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you and your family enjoyed your holiday and look forward to sharing the next holiday with you. Regards Samantha

Pretoria ;laudium
Reviewed 1 week ago

Well done tsogo Sun ;elengani ;the best service ;lovely beach front; excellent views.thanks for making this 2nd honeymoon; something to remember.no need to drive the bus service is cheap; family and visitors are free to visit; no third degree.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Ridwan O
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your second honeymoon and look forward to celebrating many more with you. Regards Samantha

Pretoria, South Africa
Reviewed 2 weeks ago

The review of my stay at Southern Sun Elangeni. I was there attending the CIGFARO women seminar and the treatment i got from the hotel was awesome. Their lunch and breakfast were able to meet my needs. The rooms were also clean.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank paledim
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you enjoyed your conference and had a great stay. We look forward to welcoming you back soon. Regards Samantha

Johannesburg, South Africa
Reviewed 2 weeks ago

Booked into the Elangeni but got moved to the Maharani for an equivalent room. The Maharani is recently renovated and the ambience is classy and tasteful. The hotel was perfect for me and my family - we travelled with 2 kids aged 10 and 12. The staff were friendly and all round excellent. Will definitely book here for future visits.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Poovendran G
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you and your family had a great holiday and look forward to welcoming you back soon. Regards Samantha

Durban, South Africa
Reviewed 2 weeks ago

Excellent experience! will come back to stay soon. the service was excellent. the views were spectacular! I would have wished to have stayed to see the high waves yesterday but we checked out at 11am. wonderful experience!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank kevinkJ7990FI
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Modimolle (Nylstroom), South Africa
Reviewed 2 weeks ago via mobile

Breathtaking views. Food was amazing. (You must try the pizza!!) The staff went out of their way to make us feel at home. Warm pool provided loads of fun for the kids. Best spa we have been to in a long time. Ample parking. If you want to visit Durban, be sure to book at this hotel!!

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Helpful?
Thank michellesky001
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and look forward to welcoming you back soon. Regards Samantha

Alexandria, VA
Reviewed 2 weeks ago

I was thoroughly pleased with the Southern Sun. The check-in was fast and efficient, the room was fine, suitably sized, and provided a nice view of the beach, the buffet breakfast was excellent, and the concierge assisted me several times. For example, I needed an adapter plug so that I could recharge my laptop. None was immediately available, but the...

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Helpful?
Thank RichT529
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a great stay and look forward to welcoming you back when you next travel to Durban. Regards Samantha

Mechelen, Belgium
Reviewed 2 weeks ago via mobile

Staying for a conference we have stayed in this hotel because it was linked to the organizers. The redeption hall, breakfast room are ok but the actual guest rooms are unacceptable for the price you pay. Mould on the wall, old windows, poor quality of the bed. I will not come back here.

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Helpful?
Thank robfets
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the lapse in standards experienced from our housekeeping team during your stay. Your feedback has been shared with the Executive Housekeeper, in order that she address these shortcomings immediately Regards Samantha

Durban, South Africa
Reviewed 2 weeks ago

1.After explain that I needed to settle my hotel bill, the receptionist did not take my card to preauthorize. In the morning when checking out, I was told that my company will settle the bill which was not correct. I had to explain several times that I need to settle my bill and not the company. 2. When we (colleagues)...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank williammP5566YD
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review as well as our Guest Satisfaction survey. Please accept my sincere apologies for the inconvenience caused by the misunderstanding upon arrival. Your feedback has been shared with the front desk manager, who will take the necessary corrective action with the relevant staff member. Regards Samantha

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Perfect service and good location. I had a room on 21 floor with fantastic view of the Durban Beach. Breakfast is served in a nice restaurant with outside sitting facilities. Good choice of restaurants in the hotel. Good spa for massage. I can recommend the hotel.

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Thank herbertfweber2016
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a great stay and look forward to welcoming you back soon. Regards Samantha

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $199 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 On the Beach Hotel in Durban
#1 Luxury Hotel in Durban
#2 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Elangeni & Maharani staff and other travellers.
14 questions
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Questions? Get answers from Southern Sun Elangeni & Maharani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side”
 of 5 bubbles , 19 Mar 2017 | Read review
“High floor to the beach side”
 of 5 bubbles herbertfweber2016, 8 Mar 2017 | Read review
“Go for floors 4 to 20 sea view; south facing rooms will give a poor glimpse of the sea!”
 of 5 bubbles 151christophers, 8 Mar 2017 | Read review
“Higher the better.”
 of 5 bubbles Twickenham_12, 5 Mar 2017 | Read review
“Higher floors for quietness and brilliant view.”
 of 5 bubbles drymcassim, 16 Feb 2017 | Read review
5 of 5