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Southern Sun Elangeni & Maharani

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#2 of 42 Hotels in Durban
Certificate of Excellence
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Southern Sun Elangeni & Maharani
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1,537 Reviews from our TripAdvisor Community

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There are newer reviews for Southern Sun Elangeni & Maharani
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Showing 1,455: English reviews
Benoni, South Africa
1 review
Reviewed 2 weeks ago

Elangeni and Maharani is the best hotel in the Southern African region by any standard. But this uniquely packaged gem on the Durban coastline does not only reward your choice by the value it offers, you also feel at home in sublime setting on the Indian ocean. Uniquely refreshing and out of this world.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 690deonw
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am pleased that you had a memorable stay and look forward to welcoming you back when you next travel to Durban. Regards Samantha More 

Midrand
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

Lovely location,perfect view, exceptional service from staff and management. A home away from home. I can stay here anytime. I love it . I will always come and visit with my friends and family . I will recommend this hotel to everyone who likes to visit Durban.

Helpful?
Thank Fani N
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you consider us your home away from home when travelling to Durban - we look forward to welcoming you back soon. Regards Samantha More 

Johannesburg, South Africa
2 reviews
Reviewed 2 weeks ago

Stayed at the Elangeni for two nights. Room was very good service at front desk and restaurant was excellent. Staff were very helpful and friendly. Had a bit of a problem with the WiFi connection but when I reported it it was quickly sorted out by telephone

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank wilhelmrudolphv
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha More 

Auckland, New Zealand
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The concierge went above and beyond trying to trace my baggage which went on a whole other journey and didn't come with me! I tried calling SAA baggage and had no luck. Not only did they find my bag - they had it delivered too. Room had a fabulous view and food was great.

Helpful?
Thank Stephanie L
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that the concierge team managed to trace your luggage and have it returned to you. We look forward to welcoming you back soon. Regards Samantha More 

Cape Town, South Africa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

The SS Elangeni has been around for years, but don't think that you're going to get a run-down hotel - because it has all the modern amenities you'd expect. Room: I had a King Size Sea-View room. The views did not disappoint. The room is tastefully decorated and well equipped with what you'd expect (flat screen TV, ample cupboard space,... More 

Helpful?
1 Thank TonySeifart
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. The bottle of water and juice are placed in the mini bar with our compliments. Should Guests wish to have the mini bar stocked with their preferred items, these may be ordered through in-room dining. I am pleased that you enjoyed your stay and look... More 

Melbourne, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Enjoyed my stay here. The room was clean and the bed very comfortable. The food and cocktails are great quality and the staff were very friendly and helpful. The buffet breakfast is quite elaborate and definitely worth the money. Would recommend staying here for sure.

Helpful?
Thank Chick-EEE
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha More 

Bollnäs
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

Spent two nights and we liked it, the food in restaurant was the best of all the five hotels we visited on this round-trip. But service may improve. You don´t feel very welcomed in the reception, porters do hardly accept that you actually prefer to take your own bag and expect extra money for a service unwanted. Other than that... More 

Helpful?
Thank Duvan77
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review. I am pleased that you enjoyed your stay and look forward to welcoming you back soon. Regards Samantha More 

Kempton Park, South Africa
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

I love this hotel with both a cold and heated swimming pool. Our nieces thoroughly enjoyed the hotel. Breakfast was amazing. The room had beautiful views of the ocean and Durban. It was a lovely weekend away

Helpful?
Thank Beverley_Nathan
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. I am delighted that you had a memorable stay and that your nieces enjoyed our pooldeck. We look forward to welcoming you back again soon. Regards Samantha More 

Vereeniging, South Africa
1 review
Reviewed 2 weeks ago

I couldn't enjoy sleeping during my first night because the refrigerator was making a noise truly speaking I'm not used to that type of noise. the other issues on the 10th the escalator was stuck and we had to use steps.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank tefosimonr
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the inconvenience caused by the noisy refrigerator and the elevators not working - I would like to assure you that this is not the norm and has been shared with the team for their immediate actions. We look forward... More 

Cape Town, South Africa
Level Contributor
3 reviews
Reviewed 3 weeks ago

The hotels were fine but the service could be better Staff in the vigour and verve are unfriendly and not very helpful- not everyone I did not like being constantly accosted by the vagrants and beggars in front of the hotels at all something needs to done about this

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Samuel V
Samantha C, General Manager at Southern Sun Elangeni & Maharani, responded to this review

Thank you for taking the time to post your review and for your valuable feedback. Please accept my sincere apologies for the lapse in service standards experienced from the staff and V&V - your feedback has been shared with the manager, who will address this with his team. We are currently working with City officials on ways in which we... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Radiating energy and elegance across the Golden Mile, Southern Sun Elangeni & Maharani invites you to take your place in the sun. From the stylish bedrooms with breath-taking sea-views to the variety of restaurants and recreation facilities, visitors can look forward to the vibrancy, colour and culture of Durban's premier hotel destination offering more choice than ever before, from service and hospitality through to accommodation and dining. Absolutely everything under one sun! ... more   less 

Additional Information about Southern Sun Elangeni & Maharani

Address: 63 OR O R Tambo Parade | North Beach, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $196 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Elangeni & Maharani 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Southern Sun Elangeni Durban
Elangeni Hotel Durban
Hotel Style:
#1 Luxury Hotel in Durban
#1 On the Beach Hotel in Durban
#2 Business Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Elangeni & Maharani staff and other travellers.
13 questions
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Questions? Get answers from Southern Sun Elangeni & Maharani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer the Maharani hotel”
 of 5 bubbles 473michellen, 27 Nov 2016 | Read review
“412 was near the lifts and had a fantastic view over the bay”
 of 5 bubbles chrisgL5115YC, 9 Nov 2016 | Read review
“Any room is good, higher rooms have better views.”
 of 5 bubbles , 9 Nov 2016 | Read review
“rooms at maharani are quieter”
 of 5 bubbles srane_125311, 27 Oct 2016 | Read review
“The higher the better”
 of 5 bubbles andrewbW8364KJ, 25 Oct 2016 | Read review
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