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Hilton Durban

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Traveller (277)
Room & Suite (138)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor6%
  • Terrible6%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Durban
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Durban
Special Offer: 25% off* - Summer Sale
Hotel deals
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Reviews (1,623)
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1,520 results
Traveller rating
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94
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607
481
238
100
94
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All reviewsthe executive loungebusiness loungeconvention centerroom servicefive star hotelattending a conferencecurriesexcellent servicebusiness tripcomrades marathonenjoyed my staysouth africaiccrainbowdoormaninternetfoyer
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211 - 215 of 1,520 reviews
Reviewed 5 July 2017

No little touches - feels like a hotel Internet issues Hidden costs - tray charge of R50 Parking charges daily of + - R80/ street parking No breakfast Great bar Great restaurant Clean rooms Central DurbanMore

Review collected in partnership with Hilton Hotels & Resorts
Thank nomfundom144
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 6 July 2017

Dear Valued Guest Thank you for taking the time to share your experience about your recent stay at our hotel. I sincerely appreciate your feedback and very sorry to hear of the lack information given to you at time of booking nor at check-in. We...More

Reviewed 4 July 2017

About 45 minutes from the international airport and at the quiet edge of the city and about 15-20 minute walk to the beaches, the hotel is rather convenient if you are doing anything at the ICC, the main convention center of Durban. The check-in is...More

Thank rnarisetti
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 6 July 2017

Dear Valued Guest Thank you very much for staying at the Hilton Durban and taking a moment to share you feedback on your stay with other travellers. We are pleased to hear you were impressed by our hotel and found our location, newly refurbished rooms...More

Reviewed 3 July 2017

Don't Bother with Hilton Durban - rather choose one of the multitude of Sea Facing Tsogo Sun Hotels. Don't expect Hilton Honors to help - as Hilton Durban always ignore all benefits - if they even recognise your level at all. The lobby is updated...More

Review collected in partnership with Hilton Hotels & Resorts
Thank mahmoodd380
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 4 July 2017

Dear Valued Guest Thank for your staying at the Hilton Durban, and as discussed we have noted your comments and thank your for bringing these issues to our attention. Yours sincerely Markus

Reviewed 2 July 2017 via mobile

Just stayed at Hilton and UNFORTUNATELY booked another 5 Rooms there. If you a blue member YOU DO NOT EVEN GET COMPLIMENTARY WATER!! First time I have experienced such a pathetic situation in a five star hotel worldwide! UNACCEPTABLE.More

Thank ZUNAID C
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 3 July 2017

Dear Valued Guest Thank you for your comments. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. Please note that on hiltonhonors.com you will be able to...More

Reviewed 2 July 2017 via mobile

Centrally situated and perfect location if you coming to the icc as its across the road in the same precinct. Everything you would expect from the Hilton. Spacious rooms and free fast wifi tops it up. About 5 mins drive to beach other than that...More

Thank Mohammed E
Response from MarkusMFritz, General Manager at Hilton DurbanResponded 3 July 2017

Dear Valued Guest We appreciate your feedback and we're thrilled to learn of your recent experience with us. It sounds as if between our ideal location, and newly refurbished rooms, and our free Wi-Fi, your trip went exactly as planned! Make sure to keep us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$110 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$110 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Durban
#9 Business Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (277)
Room & Suite (138)
Dining (68)
Pool & Beach (11)
Business Centre & Event Rooms (11)
Family and Play Areas (7)
Questions & Answers
Ask a question
851nellat
9 June 2018|
Answer
Response from MarkusMFritz | Property representative |
Hi, our outdoor pool is not heated.
0
Votes
kavitachoudhary89
19 May 2018|
AnswerShow all 6 answers
Response from MarkusMFritz | Property representative |
Yes our refurbishment of all our rooms is complete and yes we do have inter leading rooms available
0
Votes
Phumla K
21 March 2018|
AnswerShow all 3 answers
Response from MarkusMFritz | Property representative |
We are about 2 blocks away or about 5 minutes drive.
1
Vote
Room Tips
"Best views"
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"Higher the room with a better the view"
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"The higher the floor the better the view"
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"Go for a sea view"
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