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24/12/2017 25/12/2017
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    Hilton Durban

    12 - 14 Walnut Road, Durban 4001, South Africa
    011 27 31 336 8100
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    24/12/2017 25/12/2017
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     6 people are viewing this hotel
    US$162
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    Traveller (247)
    Room & Suite (116)
    Dining (68)
    Overview
    • Excellent42%
    • Very good31%
    • Average15%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,528)
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    231 - 235 of 1,430 reviews

    Reviewed 18 February 2017

    I have stayed at this hotel on a number of occasions and remain surprised at the real friendly welcome always received. It seems a struggle to secure a smoking room and even when calling ahead things seem to go amiss. The rooms are undergoing refurbishment,...More

    Thank 896geoffreys
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 19 February 2017

    Dear Valued Guest I would like to thank you very much for taking the time to share your experiences. Good to see that you were satisfied with our service team. Our hotel is nearly 20 years old in August this year and we continuously renovate...More

    Reviewed 17 February 2017

    My family and I enjoyed our stay at Hilton Durban Hotel. The stuff made us feel at home and we would love to go back again. We will recommend the hotel to anyone going to Durban and we would like to thank all the stuff...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank melfordm
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 21 February 2017

    Dear Valued Guest I appreciate your feedback and are delighted to hear of your experience. From the location to the level of service it sounds like you had a wonderful time in Durban. We can't wait to have the chance to welcome you again soon....More

    Reviewed 15 February 2017

    Accomodation is excellant, service is of the highest levels. Breakfast and Dinners are always awesome at Rainbow Terrace, always enjoy my stays and visits. Will definitely stay again, everything from patronage, service, quality of rooms and food is brilliantMore

    Thank TinkyB10
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 16 February 2017

    Dear Valued Guest First I would like to thank you, for choosing the Hilton Durban for your stay in Durban. Also thank you for taking your time, and sharing your recent experiences with us. I am delighted to hear that you enjoyed our hotel’s facilities,...More

    Reviewed 14 February 2017

    the hotel is located around 15 minutes on foot from the main promenade and beach in Durban, offers great rooms with a view-we were upgraded, breakfasts are varied, rich and very tasty, great place to stay while in DurbanMore

    Thank Piotr M
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 15 February 2017

    Dear Valued Guest Thank you for taking your time to describe your impressions after staying at Hilton Durban. We are happy to read you enjoyed your stay with us. As you already mentioned, the hotel is indeed located just down the road from the beach...More

    Reviewed 5 February 2017

    The service received from the reception staff was excellent at both check in and check out. The service from the restaurant staff was also good but the breakfast itself was had limited options and no gluten free options. Over and above that my Polar heart...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank zamokuhlewendym
    Response from MarkusMFritz, General Manager at Hilton DurbanResponded 7 February 2017

    Dear Valued Guest Thank you for letting us know of your experience while at our hotel. I certainly understand that the service challenges you experienced were both a disappointment and inconvenience on your visit. Our hotel is going through a renovation period of our restaurant...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Durban
    • #9 Business Hotel in Durban
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 327
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Hotwire, Cancelon, Travelocity, Orbitz, TripOnline SA and HotelQuickly so you can book your Hilton Durban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Durban
    • Also Known As
    • Hilton Durban Hotel Durban ,
    • Hilton International Durban
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    Traveller (247)
    Room & Suite (116)
    Dining (68)
    Pool & Beach (11)
    Hotel & Grounds (177)
    Bathroom (12)
    Business Centre & Event Rooms (11)
    Family and Play Areas (7)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Muhammad C
    14 November 2017|
    AnswerShow all 2 answers
    Response from MarkusMFritz | Property representative |
    Thank you for your question, unfortunately we do not offer shuttle services to and from the beaches, however we do have a preferred transport company that operates from the hotel and the fares to Ushaka Beach is R 50 for a... More
    1
    Vote
    NormajoTampaUSA
    23 October 2017|
    Answer
    Response from MarkusMFritz | Property representative |
    Please contact our Reservations Team who will be able to assist your with our preferred transfer company that operates from the hotel. The current cost is approx. R500 one way. Call 031 336 8100
    0
    Votes
    BBBrewing
    23 August 2017|
    AnswerShow all 6 answers
    Response from MarkusMFritz | Property representative |
    Dear BBBrewing, yes our Wi-Fi upgrade is currently taking place and will be completed by the week of 1st September, so perfect timing! Looking forward to welcoming you to the Hilton Durban. Kind regards Markus General... More
    1
    Vote
    Room Tips
    "Rooms offer both sea and city views. Really cool!"
    Read review
    "Higher floor have better view"
    Read review
    "Ask for a sea view on the higher levels"
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    "Choose ocean view on upper floor."
    Read review
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