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Balmoral Hotel

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Balmoral Hotel
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134 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Kuala Lumpur, Malaysia
Reviewed 19 September 2015

Through the years I've been privileged to stay in many different hotels along Durban's beachfront. On my first night here, I know that I will return here - the staff are welcoming, courteous, helpful, professional. My first meal here, dinner, was delicious! Mussel chowder with croutons, flavourful and lovely; and most importantly, halaal. The cherry on top was the service....

Thank NazreenSalie
East London, South Africa
Reviewed 8 September 2015 via mobile

We normally stay @ this hotel for our December vacation. BT when we wanted to book for this year they told us we can't book January coz they don't have the rates for December. We must book mid year. BT when we booked mid year they told us it full. I'm just upset. We can't get any reservations from any...

1Thank Pikolomzi M
Blantyre, Malawi
Reviewed 1 September 2015 via mobile

It really meant mixing with work and resting after alot of up and down. It's quite close to town centre and many other shopping and eating places. Beachfront, Ushaka marine and market all close by. Try if u can with great breakfast and good staff

1Thank 1964Mike
Falls Church
Reviewed 30 July 2015

The hotel is below the rated 4 star! Very old hotel that has been upgraded to meet the expected standard. Though, the staff are very courteous, there is a limit to what they can do. The house keeping is not up to standard and the response rate from the reception is very slow!

Thank BOO25918
Cape Town, South Africa
Reviewed 21 July 2015

First time in Durban and I have never come across such unpleasant, unwelcoming and unfriendly reception staff. Location was perfect, just what we needed for a weekend away. The room was neat, however it seemed as if it was surface cleaned.

2Thank ladding
Reviewed 1 June 2015 via mobile

Clean spacious hotel room Limited parking but they will park your car for you at another site free of charge Friendly, helpful staff Lovely halaal breakfast with a wide range of options Situated on the beach front - so convenient to walk and leave your valuables at home (this is south africa). It needs upgrading of the bathrooms however -...

2Thank Bilqees K
Reviewed 18 May 2015 via mobile

We stayed only one night at this disgrace of a hotel. The window is so dirty that you cannot look out of the window. The smell of mould and dust was so comforting that we had to get antihistamine. I wanted to sit in the executive lounge in the evening and work but there were no lights and the staff...

Thank Karolina M
Reviewed 18 May 2015 via mobile

Such a disappointment! What a shocker! The decor is dated and depressing and the hotel smells musty and filthy, and is incredibly dusty! The food hit a new low and was utterly tasteless and cold and the biggest waste of money! We felt incredibly unsafe ad would not venture outside even during day light! So shocked that places like this...

Thank MaryMcJHB
Reviewed 1 May 2015 via mobile

Worst hotel stay ever..Balmoral Durban...would not recommend it to anyone...Arranged early check in which happened after waiting looooong.Asked for a sea facing room and was told it will cost R250 to be later charged R 750..Requested a double bed and got twin rooms.Bathroom was dirty and no towels.Staff very unwilling to help or assist..As a hotelier this was pathetic...Requested a...

Thank nyariebakasa
Reviewed 16 March 2015 via mobile

My stay was the worst at this hotel.Price was too much,room was filthy,aircon didn't work and a rat was in the room.I was even charged R10 for ice.Breakfast was horrible.they don't cater 4 vegetarians.the furniture is old and outdated.the bathroom had a fowl smell.

1Thank preshan95

87 photos of this hotel

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All Traveller Photos (77)
Pool/Beach Area (4)
Hotel & Grounds (17)
Bathroom (9)
Room/Suite (16)
Dining (6)
View from Room (7)
Other (18)

Management photos: Courtesy of the property manager

All Management Photos (10)
Hotel & Grounds (4)
Dining (2)
Room/Suite (4)
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  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Balmoral Hotel

Address: 125 Marine Parade, Beach Road, Durban, 4001, Durban 4000, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $102 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balmoral Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Balmoral Hotel Durban
Hotel Style:
#15 Luxury Hotel in Durban
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Questions & Answers

Questions? Get answers from Balmoral Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea-facing room of course”
 of 5 bubbles DanielleEA, 26 Aug 2016 | Read review
“I like the south side rooms.”
 of 5 bubbles XOLANI79, 25 Jul 2016 | Read review
“Choose a room with a sea view”
 of 5 bubbles 40carlh, 1 Jun 2016 | Read review
“Upper floor with view on the beach area”
 of 5 bubbles simonnel803, 8 Apr 2016 | Read review
“chose another hotel”
 of 5 bubbles Cricketman_10, 17 Jan 2016 | Read review
5 of 5