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City Lodge Hotel Durban

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Traveller (24)
Dining (12)
Room & Suite (7)
Ratings and reviews
  • Excellent22%
  • Very good52%
  • Average18%
  • Poor2%
  • Terrible6%
Travellers talk about
“food delivered”(2 reviews)
“rowdy guests”(2 reviews)
“durban icc”(4 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
Wheelchair Access
Business Centre
Dry Cleaning
3 Star Hotel
Lush gardens, palm trees and a pool with a gazebo lend a relaxed, summer feel to this hotel, as well as being only 2 blocks away from the main beach and 2 minutes from Durban’s CBD. It also has a fitness room and small meeting room for guest use. Close to many different restaurants...
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Location and contact
Sylvester Ntuli Road | Cnr K.E. Masinga Rd, Durban 4056, South Africa
28 km to Louis Botha Airport
96 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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130 results
Traveller rating
32
62
25
2
9
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LanguageEnglish
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32
62
25
2
9
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All reviewsfood deliveredrowdy guestsdurban iccgood sizecomfortable roomseach morningstay there againsecure parkingtea and coffeeparking areadurban beachfrontpleasant stayspoilssecurity
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1 - 5 of 130 reviews
Reviewed 1 week ago via mobile

I arrived at the hotel at 1.30pm and was told that check in was at 2pm so I waited in the lobby. At 2pm a huge group of a people tried to check in at the same time so it took over 30 minutes to...More

Thank Debbie P
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 2 days ago

Thank you for staying with us. Check-in time is from 2pm, we do accommodate earlier arrivals where possible, however, being that the Durban July weekend is quite busy, we apologise for not being able to assist on this occasion, and that your check-in was further...More

Reviewed 5 weeks ago

The hotel is undergoing major renovations but still accepted bookings. Didn't even close off the section being renovated. Guests exposed to dust and smell of fresh paint. People booked into rooms freshly painted on the day. Woken up by banging and drilling on the walls...More

Thank Khumbuleni
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 2 weeks ago

Thank you for staying with us. We are really sorry to hear that you did not enjoy your stay due to the hotel refurbishment being undertaken. We're also sorry to hear about your dinner experience, but we're happy to hear that you enjoyed breakfast. Unfortunately,...More

Reviewed 16 May 2018 via mobile

We had a lovely experience. those who said that it's not nice. they are lying. we were accommodated for three days. it we had not booked before. But still we were taken care off. after the bad experiences at the bluff hotel accommodation, please I...More

Thank Angel R
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 18 May 2018

Thank you for staying with us and for the positive review. We are so glad that you enjoyed your overall stay with us and that everything met your needs and expectations. We look forward to having you stay with us again soon.

Reviewed 12 March 2018 via mobile

This was the most unpleasant experience, I am sure the hotel taking the service I experienced will do nothing. The staff are rude my work place booked here although the staff had a voucher no because they did not have a hard copy gave me...More

Thank Meshendri P
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 19 March 2018

Thank you for staying with us. We apologize for the various aspects of inconvenience caused by the renovations which are part of our ongoing programme to keep our hotels in tiptop condition. Please may we humbly request that you email cldurb.gm@clhg.com as the GM of...More

Reviewed 5 March 2018

Excellent comfortable rooms and lovely friendly staff will be the best memories I take away with me. Unfortunately there is a lot of renovation work going on at the present time and hence the restaurant is closed and you can only get take-away food delivered...More

Thank Dannyxb
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel DurbanResponded 6 March 2018

Thank you for staying with us and for the constructive review. We look forward to having you stay with us again soon.

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Restaurant
Details
Price range
US$87 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (24)
Dining (12)
Room & Suite (7)
Pool & Beach (4)
Business Centre & Event Rooms (4)
Questions & Answers
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britergo
26 July 2016|
Answer
Response from The_CLHG_Team | Property representative |
Hi there and thank you for your enquiry! Please could you google our website and make an enquiry through our platform - we have online support that will be able to assist you directly. Thanks and regards
0
Votes
Room Tips
"Best to state preference...smoking or non smoking"
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"I stayed on the second floor.It is very quiet.Room equipped with AC,needed for Durban weather"
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"Ask for a room away from the main road, nearby."
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"My room facing the pool area was very quiet considering that there are roads with heavy traffic just outside..."
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