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Royal Hotel

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Traveller (43)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent13%
  • Very good34%
  • Average25%
  • Poor12%
  • Terrible16%
Travellers talk about
“city hall”(6 reviews)
“lounge area”(3 reviews)
“enjoyed my stay”(9 reviews)
AMENITIES
Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (219)
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41 - 45 of 212 reviews
Reviewed 5 June 2017 via mobile

As the name says one would expect Royal treatment, but unfortunately I have to admit the hotel was average. I guess if you staying at a 3 star hotel what more can you expect. Certainly nothing "to write home about". The room Decor was from...More

1  Thank Owen H
Reviewed 18 May 2017

Yes this was once the most grand in Durban, but let's move on. The staff are brilliant. Waiters, chefs, reception, security, housekeeping - all of them. They are courteous, helpful, cheerful and down-right pleasant. Even the trainees are in on the act. Five stars to...More

Thank Neotrax233
Reviewed 3 May 2017

Was the best stay but I was uncomfortable with the bed as it was 2 singles. Put together. I hated that. Other then that I would recommend it to my friends. The room was very clean. Linen was white. Loved it

Review collected in partnership with this hotel
Thank 514nmk
Reviewed 2 May 2017

The prominent photo of Jacob Zuma at the reception desk should tell you about the political connections of the new owners. The hotel is clinging to its past... barely. Facilities provided are inadequate - 30 minutes of free wifi in the rooms, after which it...More

Thank Pramodius
Response from Coastlands_Marketing, Director of Sales at Royal HotelResponded 3 May 2017

Thank you for staying at our hotel and for your valuable feedback. We apologise for the inconvenience during your stay as highlighted in your review, and that we were not able to create the experience that exceeds guest expectations which we are renowned for. Your...More

Reviewed 20 April 2017

It was perfect for our long weekend. Would recommend it to anyone who is looking for affordable accommodation which is central and east to find. Next time when I visit Durban the Royal Hotel would be the top of my list for accommodation.More

Review collected in partnership with this hotel
Thank riyaads2017
Response from Coastlands_Marketing, Director of Sales at Royal HotelResponded 3 May 2017

Thank you for staying at our hotel and for your valuable feedback. We are happy that you enjoyed an overall pleasant stay at our hotel and that we were able to meet and exceed your expectations. We look forward to welcoming you again in the...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$51 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Durban
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$51 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Durban
Room types
Non-Smoking Rooms, Suites
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Traveller (43)
Room & Suite (13)
Dining (3)
Business Centre & Event Rooms (3)
Questions & Answers
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soundprod
20 February 2018|
AnswerShow all 2 answers
Response from Angel R |
We are from Pretoria, Gauteng, and we are coming with Intercape bus
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Votes
Room Tips
"Get a room on the 19th floor and ask for a harbour-facing room."
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"The only good room here is the one you don't book."
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"all rooms face the harbor and are acceptable"
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"I did not sleep there"
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