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Suncoast Towers

Expedia.comUS$108*
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#7 of 42 Hotels in Durban
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Suncoast Towers
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429 Reviews from our TripAdvisor Community

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Showing 415: English reviews
durban
Reviewed 27 February 2017

Great hotel , great vibe & ambience. Food at the restaurant excellent , divine Indian curry buffet for supper. Beach hotel & Spa , Casino & Entertainment. Taxi service available , Parking available. Movie theatre and variety of resturants

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Vanessa N
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Vanessa N, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that the hotel and its facilities we able to meet with and even exceed your expectations. We trust through this we were able to create a memorable stay for you. We look forward to welcoming you back to Suncoast towers in the...

Johannesburg, South Africa
Reviewed 21 February 2017

We enjoyed the hotel because of the liveliness of the casino floor, the games and tables were always well attended, the dealers were friendly and never had to stand in line long for a cashier. had a bit of luck on the tables and won a mystery prize on the second day, so all the better.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 913christiec
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear 913christiec, Thank you for taking the time to review Suncoast towers. We are delighted to hear that the hotel and its facilities met and exceeded your expectations. We look forward to welcoming your back to Suncoast Towers and to try that lucky streak again at the Casino in the not too distant future. Yours in hospitality, Zane Potter-Smith Rooms...

Roodepoort, South Africa
Reviewed 20 February 2017

I stayed in the a standard city facing room - worst idea ever! first, my room was cancellled and had to wait while they tried to find me an alternative. Disastrous! then trucks woke me up early in the morning. My usual peace& quiet review went out the window this time

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Nonhlanhla M
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Nonhlanhla M, Thank you for taking the time to review SunSquare Suncoast. We are sorry to hear of your experience whilst in our care. Your concerns have been brought to the attention of the Front Office Manager regarding the cancellation of your reservation to review and ensure a re-occurrence of this nature does not take place in the future....

Dannhauser
Reviewed 20 February 2017

Stayed at Sunsquare with colleagues while on business. Great location and easily accessible. Parking for the disabled guests not convenient. Would not recommend dinner at Jeera restaurant. Breakfast was great and they offer a variety.

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Helpful?
Thank Sicelo M
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Sicelo M, Thank you for taking the time to review SunSquare Suncoast. We are delighted to hear that the hotel, its location and breakfast delivery met with your expectations. Yours concerns raised regarding the dinner delivery as well as the disabled parking have been raised with the relevant Heads of Department for review. We look forward to welcoming your...

Bryanston, South Africa
Reviewed 16 February 2017

I was \very happy when I got upgraded to a suite for my stay, it was very pleasant and would recommend Suncoast anytime. I will definatley be coming back to Suncoast as it has proven to be very convenient for me.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank mfanafuthig2016
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear mfanafuthig, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that the hotel met and even exceeded your expectations. We look forward to welcoming your back to Suncoast Towers in the not too distant future. Yours in hospitality, Zane Potter-Smith Rooms Division Manager

Reviewed 15 February 2017 via mobile

Hopeless manager, even more useless staff. Overpriced and never a Four Star . Filthy bathrooms and even more dirt under beds. They will only give you one small bar of soap and two toilet rolls to use the entire week. Complaining to the manager will only bring you dirty looks from the staff and they will steal your clothes. Don't...

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Helpful?
Thank Y J
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Y J, Thank you for taking the time to review Suncoast Towers. We are deeply disturbed by your experience whilst in our care. Please kindly provide me with your details in order for me to contact you to discuss the matter future. I look forward to your response. Yours in hospiltaity, Zane Potter-Smith Rooms Division Manager

Botswana
Reviewed 7 February 2017

The hotel location is perfect.Welcoming us was average with hand signals to restaurant and casino .The room we requested was sea view and we did receive a large room with a nice view.The staff was friendly .On sunday afternoon a kiddies party was held in front of the hotel with extremely loud music this was reported but nothing was done...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ArnoBotswana
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear ArnoBotswana, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that the hotel, its location and the staff met with your expectations. Yours concern raised regarding the welcome experience has been relayed to the Front Office Manager to review and prevent a re-occurrence of this nature in the future. Furthermore your experience regarding...

Durban, South Africa
Reviewed 5 February 2017

My wife and I had a wonderful time patching up our relationship. The services was outstanding during meals and from the bar however I will advise all my friends and family to book their holiday accommodations at the Suncoast Towers.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank 796grahamw
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear 796grahamw, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that the hotel and the staff met and even exceeded the expectations of you and your wife. We look forward to welcoming you back too Suncoast Towers in the not to distant future. Yours in hospitality, Zane Potter-Smith Rooms Division Manager

frankston
Reviewed 31 January 2017

Hotel needs to provide more for breakfast,do not cater for everyone,room very stuffy,not fully equiped. There should be all race groups working at the HotelLondon,majority of the people gambling and staying are Indians but I did not see any Indian cleaners or Indian receptionist ,staff sleeping on duty instead of doing their job.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ray14
Washington DC, District of Columbia
Reviewed 19 January 2017

Suncoast Towers is well located. Near the beach and a few kilometers to the center of Durban. My girlfriend and I arrived late at the Hotel. There were no porters or security guards to help us with the luggage. Receptionists were polite when we questioned them why we had given a standard room without a sea view. They solved the...

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Helpful?
Thank Kool2bbop
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear Kool2bbop, Thank you for taking the time to review Suncoast Towers. I must apologise for the concerns raised regarding your stay. Your feedback has been relayed to the relevant Heads of Department for rectification. I trust that we were able to create a comfortable and memorable stay for you and yours whilst in our care. We look forward to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more   less 

Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $176 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Suncoast Hotel Durban
Hotel Style:
#2 Spa Hotel in Durban
#3 On the Beach Hotel in Durban
#4 Business Hotel in Durban
#5 Luxury Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Suncoast Towers staff and other travellers.
4 questions
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Gaborone, Botswana
5 months ago

See all questions (4)

Questions? Get answers from Suncoast Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
herbertfweber2016, 8 Mar 2017 | Read review
“Sea-view rooms are always better!”
ankiam, 27 Feb 2017 | Read review
“Sea facing rooms have a great view.”
sicelom951, 20 Feb 2017 | Read review
“Choose a Suite for a complete comfort”
Kool2bbop, 19 Jan 2017 | Read review
“Junior suites most comfortable”
nina19692, 4 Jan 2017 | Read review
5 of 5
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US$108* /night
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Prices are for 1 room, 2 adults
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