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Suncoast Towers

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#7 of 41 Hotels in Durban
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Suncoast Towers
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418 Reviews from our TripAdvisor Community

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Showing 404: English reviews
Harrismith, South Africa
Reviewed 24 November 2016

The porters welcomed us even before we reached the reception area. The receptionist welcomed us well and dealt with us with great professionalism. Check-in was quick and smooth. On arrival in the room the porter oriented us on how to operate appliances in the room which is normally done in other good hotels. The room was small and there was...

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Helpful?
Thank MsimangaMR
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear MsimangaMR, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver a service which met, if not exceeded your expectations. We sincerely apologise for the concerns raised regarding the room, these concerns have been relayed to the Executive Housekeeper and Maintenance Manager for remedial action to prevent a...

Johannesburg, South Africa
Reviewed 23 November 2016

Close to the beach for enjoyment Moses Mabida Stadium Shaka Marine Durban Centre Chose the room view to beach view 6 floor is the best for me relax at the pool very quite the restaurant food is on point

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank thabom213
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear thabom213, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care and that the facilites exceeded your expectations. We look forward to welcoming you back to Suncoast Towers in the...

Durban, South Africa
Reviewed 23 November 2016

Absolute pleasure being there even for just the weekend - it dissolves the stresses of everyday life and its pressures. A real breakaway from the deadlines, and business of the world...relaxing and rejuvenating..the spa a must!

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank AnushaTaxpert
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear AnushaTaxpert, Thank you for taking the time to review Suncoast Towers. We are delighted to hear that we were able to deliver on our promise of ensuring that our guests have a comfortable and memorable stay whilst in our care. We look forward to welcoming you back to Suncoast Towers in the not too distant future. Yours in hospitality,...

Johannesburg, South Africa
Reviewed 23 November 2016

My last voluntary visit to a Tsogo establishment. Aircon/heater didn't work, toilet didn't work properly, had to ask for clean towels. Frequent guest points rendered completely meaningless. Very disappointing experience

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank ntuthukob
SuncoastManagement, Manager at Suncoast Towers, responded to this review

Dear ntuthukob, Thank you for taking the time to review Suncoast Towers. We sincerely apologise for your experience encountered whilst in our care. Your concerns raised relating to maintenance and housekeeping have been brought to the attention of the relevant Heads of Department for immediate rectification and to ensure a re-occurrence of this nature is prevented in the future. We...

Durban, South Africa
Reviewed 17 November 2016

the set up is very nice and its a posh hotel to live in but the rooms are small and do not justify the price.i have stayed at places where the rooms were twice as big and paid less than half of the price.

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1Thank wesfel311924
SuncoastManagement, Rooms Division Manager at Suncoast Towers, responded to this review

Dear wesfel311924, Thank you for taking the time to review Suncoast Towers. We are pleased to hear that the setup and delivery of the hotel exceeded your expectations. Suncoast Hotel's are made up of two brands one being the SunSquare Suncoast which is the contemporary open plan living whilst we also have the Suncoast Towers which is our 5* delivery...

Ladysmith, South Africa
Reviewed 16 November 2016

Good service and quality facilities. Staff professional and supportive. Gym facilities well maintained and Wi-Fi easily accessible. The facility has got ample secured parking and in close to most restaurants

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
1Thank cornes702
SuncoastManagement, Rooms Division Manager at Suncoast Towers, responded to this review

Dear cornes702, Thank you for taking the time to review Suncoast towers. We are delighted to have received your review and to hear that we were able to deliver on our promise of ensuring our guests have a memorable stay. We look forward to welcoming you back to Suncoast Towers in the not too distant future. Yours in hospitality, Zane...

Durban, South Africa
Reviewed 13 November 2016 via mobile

We only stayed one night but I would definitely recommend the hotel. We felt very welcome from the moment we drove in. Rooms were neat and tidy, and city view is surprisingly beautiful. Walking distance to everything you need: beach, restaurants, casino.

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Helpful?
Thank Smellycatmelissa
SuncoastManagement, Rooms Division Manager at Suncoast Towers, responded to this review

Dear Smellycatmelissa, Thank you for taking the time to review Suncoast Towers. We are delighted to have received your review and to hear that we were able to deliver on our promise of ensuring our guests have a memorable stay. We look forward to welcoming you back to Suncoast Towers in the not too distant future. Yours in hospitality, Zane...

Dublin, Ireland
Reviewed 8 November 2016

For the second time in a row I have had property stolen from my room in this hotel. Last time it was jewellery which admittedly should have been in the room safe, nothing very valuable, but thats not the point. this time it was a scarf, something i wouldnt even dream to put in a safe. The hotel is nice,...

Review collected in partnership with Tsogo Sun Hotels
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Thank James L
Durban, South Africa
Reviewed 7 November 2016

I booked my wife and myself for a spa treatment and booked a room at the suncoast towers for the weekend. being our only time away from our kids (our alone time which my wife really needed) I wanted it to be relaxing. the staff at the spa and the hotel gave us just that, a very relaxing weekend. Friendly...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank sholann
SuncoastManagement, Rooms Division Manager at Suncoast Towers, responded to this review

Dear sholann, Thank you for taking the time to review Suncoast Towers and Suncoast Spa. We are delighted to have received your review and to hear that we were able to deliver on our promise of ensuring our guests have a memorable stay. We look forward to welcoming you back to Suncoast Towers and Suncoast Spa in the not too...

Cape Town Central, South Africa
Reviewed 5 November 2016

I have stayed at this hotel on numerous occasions, both business and holiday. I seriously recommend this hotel. From the time that we arrived 'till the time we left, we had excellent service and value for money.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Robert K
SuncoastManagement, Rooms Division Manager at Suncoast Towers, responded to this review

Dear Robert K, Thank you for taking the time to review Suncoast towers. We are delighted to have received your review and to hear that we were able to deliver on our promise of ensuring our guests have a memorable stay. We look forward to welcoming you back to Suncoast Towers in the not too distant future. Yours in hospitality,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located at the pulse of Durban’s Golden Mile, the SunCoast Hotel and Towers offers everything a discerning traveller could need: beach views, a casino, excellent service and every modern convenience possible. Unwind on the private pool deck, get a facial at the spa or enjoy a private meal overlooking in the ocean in a luxurious room. This contemporary hotel is Durban’ s ideal getaway spot for all types of travellers. ... more   less 

Additional Information about Suncoast Towers

Address: 20 Battery Beach Road, Durban 4001, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: $191 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Suncoast Towers 5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Suncoast Hotel Durban
Hotel Style:
#2 Spa Hotel in Durban
#3 On the Beach Hotel in Durban
#4 Business Hotel in Durban
#5 Luxury Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Suncoast Towers staff and other travellers.
4 questions
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Gaborone, Botswana
3 months ago

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Questions? Get answers from Suncoast Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea facing rooms have a great view.”
 of 5 bubbles sicelom951, 20 Feb 2017 | Read review
“Choose a Suite for a complete comfort”
 of 5 bubbles Kool2bbop, 19 Jan 2017 | Read review
“Junior suites most comfortable”
 of 5 bubbles nina19692, 4 Jan 2017 | Read review
“try to avoid the room on the passage to the entertainment area. also noise from the pool area affects the lower level rooms”
 of 5 bubbles UgenMG, 16 Dec 2016 | Read review
“Try to get the rooms with a sea view on a higher floor”
 of 5 bubbles tebellop2015, 12 Dec 2016 | Read review
5 of 5