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Premier Hotel The Richards

235 reviews
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Traveller (21)
Room & Suite (12)
Dining (4)
Overview
  • Excellent30%
  • Very good35%
  • Average23%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (235)Write a Review
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Traveller rating
71
76
55
18
13
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Time of year
LanguageEnglish
71
76
55
18
13
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All reviewsenjoyed my staythe general managerreception servicebeautiful hotelstaff membersclean roomsa wonderful stayshort staypassagegymdampironjacoguardschefassistanceladies
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1 - 5 of 233 reviews
Reviewed 1 week ago

Whoever was cooking dinner on the night of the 8th January 2018 should never be allowed in future. We ordered chicken livers for starters, even a 10 year old will not cook like that. It was the worst meal ever. The Shisanyama & the salad...More

Review collected in partnership with this hotel
Thank cyrilsakhiwo
Response from Paige C, Guest Relations Manager at Premier Hotel The RichardsResponded 1 week ago

Good day Cryrilsakhiwo, Thank you very much for taking the time to provide us with feedback on your stay. I must apologize for the breakdown in service levels that you experience, this is not what we are justifiably proud of. I assure you that I...More

Reviewed 1 week ago

A well situated property, well looked after and great staff. breakfast well presented and tasted great. Rooms clean and with all the ameneties that are required. Will definately make use of this property as well as others in the group.

Review collected in partnership with this hotel
Thank Etienneumbh
Response from Paige C, Guest Relations Manager at Premier Hotel The RichardsResponded 1 week ago

Good day Etienneumgh, Thank you very much for taking the time to provide me with feedback on your stay, it is greatly appreciated. I a thrilled to hear that you enjoyed your stay with us, we look forward to welcome you back again soon.

Reviewed 1 week ago

The hotel is clean, tidy and the staff is very user friendly. The view of the building looks beautiful day and night. During the night i would spend my time downstairs and the staff would attend to us whilst sitting downstairs. Food was sooo good.

Review collected in partnership with this hotel
Thank nobulungisad
Response from Paige C, Guest Relations Manager at Premier Hotel The RichardsResponded 1 week ago

Thank you very much for your positive feedback on your stay. It is greatly appreciated. We hope to welcome you back again soon.

Reviewed 2 weeks ago

High noice level in the adjacent rooms throughout the nights, specially first floor. The hotel has no control over the guests that have unruly character. We came to Premier hotel for dissent family holiday, but lots of disturbance. The size of the beds (single) is...More

Review collected in partnership with this hotel
1  Thank tamiruabiye
Response from Paige C, Guest Relations Manager at Premier Hotel The RichardsResponded 1 week ago

Good day Tamiruabiye, Thank you very much for feedback on your stay with us, I must begin by apologizing for the inconvenience caused regarding the noise level at our hotel from the other guests. We try to patrol the corridors as much as possible to...More

Reviewed 2 weeks ago

I had a good stay at the hotel. However upon arrival I was taken to a room that had not been made up as yet. I was made to wait for another 30 to 40 minutes at the lounge to be allocated a room. eventually...More

Review collected in partnership with this hotel
Thank tebogowinstonm
Response from Paige C, Guest Relations Manager at Premier Hotel The RichardsResponded 1 week ago

Good day Tebodowinstonm, Thank you very much for providing us with feedback on your stay. I apologize for the inconvenience regarding your room not being ready when you checked in. Regards Paige

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$60 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$60 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (21)
Room & Suite (12)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (30)
Bathroom (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"I would not choose room 302 or any room on the top floor (as there is noise from water usage at night"
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"none - all rooms are average"
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"all room are not bad"
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"Avoid if you value your privacy - it's not the rooms, it's the staff"
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