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    Royal Palm Hotel

    08 Palm Boulevard | New Town Centre, Umhlanga Ridge, Umhlanga Rocks 4319, South Africa
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    24/12/2017 25/12/2017
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    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$154/night.

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    US$186
    US$124
    SAVE US$62
    US$163
    Traveller (68)
    Room & Suite (28)
    Dining (18)
    Overview
    • Excellent36%
    • Very good31%
    • Average21%
    • Poor9%
    • Terrible3%
    Travellers talk about
    “gateway mall” (28 reviews)
    “junior suite” (12 reviews)
    “hotel room” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (288)
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    1 - 5 of 285 reviews

    Reviewed 1 week ago

    Wonderful stay. Everything about the staff exceptional. Congratulations you guys are doing a lot right there. Dish restaurant serviced excellent menu, the hotel cleaning staff was efficient and did a great job.More

    Review collected in partnership with this hotel
    Thank ntuthuko n
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 3 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your positive comments and are so glad that you enjoyed our hospitality. We do hope to welcome you back to the Royal Palm Hotel in the near future. Yours in...More

    Reviewed 2 weeks ago

    Overall we had a pleasant stay. Check-in and check-out were fast and efficient. The porter was prompt to arrive and very helpful. The breakfast was good and the waiters were accommodating. A word of caution - we were advised to book an executive suite to...More

    Review collected in partnership with this hotel
    Thank lerissachetty
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 3 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your comments and are glad that you had a pleasant stay and enjoyed our hospitality. Please accept our sincerest apologies for the inconveniences experienced during your stay with us. Our...More

    Reviewed 2 weeks ago

    Our room was fantastic and the hotel has a great location, but I feel that this hotel is lacking star quality. The breakfast was average and only a few members of staff provided us with good customer service. The housekeeping service was inconsistent with things...More

    Review collected in partnership with this hotel
    Thank lucyp969
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 3 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your comments and would like to thank you for bringing these to our attention. Please accept our sincerest apologies for the breakfast experience as well as all other inconveniences experienced...More

    Reviewed 3 weeks ago

    Great reception and convenient location for business trips. The hotel is also suitable for family holidays and getaways. Dining area very accommodating and clean. Staff and management are knowledgeable.

    Review collected in partnership with this hotel
    Thank vusimgidi
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 3 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your positive comments and hope to welcome you back to the Royal Palm in the near future. Yours in Hospitality, The Royal Palm Hotel Management Team

    Reviewed 3 weeks ago

    This is a very nice hotel, I liked the family room and the way we have been treated. The staff was very helpful and friendly. I was with my wife and kids and we really enjoyed the accommodation. I would like to see improvements in...More

    Review collected in partnership with this hotel
    Thank wilsonp487
    Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 3 days ago

    Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your comments and are so glad that you enjoyed your stay with us. Please accept our sincerest apologies for the issues experienced regarding your beverage orders. Our Restaurant Team is...More

    The Oyster Box
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    Garden Court Umhlanga
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Banquet Room
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$102 - US$204 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Umhlanga Rocks
    • #7 Luxury Hotel in Umhlanga Rocks
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Agoda, Orbitz, TripOnline SA, Cancelon and HotelQuickly so you can book your Royal Palm Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Umhlanga Rocks
    Add Photo Photos
    Traveller (68)
    Room & Suite (28)
    Dining (18)
    Hotel & Grounds (76)
    Bathroom (4)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 19 hotels in Umhlanga Rocks
    Garden Court Umhlanga
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    .22 km away
     
    Beverly Hills
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    1.91 km away
     
    Protea Hotel by Marriott Durban Umhlanga
    321 reviews
    1.64 km away
     
    The Oyster Box
    1,944 reviews
    1.92 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kofnag
    14 August 2017|
    Answer
    Response from Leila V | Reviewed this property |
    Hi. This hotel is about 15 mins drive from the Olive Convention Center. You will need a taxi
    0
    Votes
    Kofnag
    14 August 2017|
    AnswerShow all 4 answers
    Response from RoyalPalmGateway | Property representative |
    Dear Kofi Thank you for your enquiry. Our hotel is not located within walking distance, and is approximately 25 minutes away from the Olive Convention Centre, when travelling by car. Kind Regards, Royal Palm Hotel... More
    1
    Vote
    sesipho
    15 September 2016|
    AnswerShow all 2 answers
    Response from RoyalPalmGateway | Property representative |
    Dear Sesipho Thank you for your enquiry. Please kindly send me your e-mail address or contact number and I will request our Reservations Department to contact you, alternatively you may contact them on 031 581 8000, and... More
    0
    Votes
    Room Tips
    "The room layout of the executive suite does not comfortably accommodate camp-cots"
    Read review
    "Upgrade on the facility TV's is needed..."
    Read review
    "The beds were hard and the aircon needs to be looked at but it was a pleasant stay"
    Read review
    "Spacious rooms"
    Read review
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