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Royal Palm Hotel

304 reviews
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Traveller (68)
Room & Suite (32)
Dining (18)
Overview
  • Excellent36%
  • Very good31%
  • Average22%
  • Poor9%
  • Terrible2%
Travellers talk about
“gateway mall”(29 reviews)
“junior suite”(12 reviews)
“hotel room”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (304)Write a Review
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101
95
68
28
9
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All reviewsgateway malljunior suitehotel roomexcellent place to stayquick checkfridge and microwavelounge areasliding doorrooms are largebusiness triprooms are greatbreakfast staffupon checkbath and showerhotel is situatedwent the extra mileexcellent location
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1 - 5 of 301 reviews
Reviewed 5 days ago via mobile

What a lovely stay. This was my second time. Check in with the friendly reception hosts was quick, efficient and minimal fuss. Having checked in late, dinner was taken in the hotel restaurant. With only 5 tables occupied, service was extremely lethargic. I ordered the...More

Thank MsBobbles
Reviewed 1 week ago via mobile

I always love coming here. The Royal Palm Hotel always exceeds my expectations. The rooms are beautifully designed, spacious, and extremely clean. The staff are friendly and helpful. The breakfast at the hotel has vastly improved! Even though the service for the menu items was...More

Thank RahilS0
Reviewed 1 week ago via mobile

The Royal Palm is located opposite Gateway Mall , they have their own parking so you fine. At peak time it’s a mission to get to the hotel . Decently decorated with spacious rooms. Check in as simple. It provides good value and properly the...More

Thank Shube1
Reviewed 2 weeks ago

The location of this hotel is perfect close to Gateway and eatery places as well as the highways. shops were a plenty. I would have liked it to be smoking room and that the television faced the bed other than that this place is not...More

Review collected in partnership with this hotel
Thank chriskV7049HE
Response from RoyalPalmGateway, Customer Relations Manager at Royal Palm HotelResponded 4 days ago

Dear Valued Guest ​Thank you for taking the time to review our hotel. Please accept our sincerest apologies for any inconveniences experienced during your stay with us. We appreciate your comments and we do hope to welcome you back to the Royal Palm Hotel in...More

Reviewed 3 weeks ago

Comfortable room tastefully decorated with lovely on suite bathroom. Tv in our room did not have sound on some channels and the AC blows directly on you as you sleep witch makes it a bit too cold. Located right opposite Gateway shopping center. Only negative...More

Thank ursula L
Response from RoyalPalmGateway, Management at Royal Palm HotelResponded 2 weeks ago

Dear Valued Guest Thank you for taking the time to review our hotel. We appreciate your comments and would like to thank you for bringing these to our attention. Please accept our sincerest apologies for your dinner experience as well as any other inconveniences experienced...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Banquet Room
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$110 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Umhlanga Rocks
#7 Luxury Hotel in Umhlanga Rocks
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$110 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Umhlanga Rocks
#7 Luxury Hotel in Umhlanga Rocks
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (68)
Room & Suite (32)
Dining (18)
Family and Play Areas (1)
Questions & Answers
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Kofnag
14 August 2017|
Answer
Response from Leila V | Reviewed this property |
Hi. This hotel is about 15 mins drive from the Olive Convention Center. You will need a taxi
0
Votes
Kofnag
14 August 2017|
AnswerShow all 4 answers
Response from RoyalPalmGateway | Property representative |
Dear Kofi Thank you for your enquiry. Our hotel is not located within walking distance, and is approximately 25 minutes away from the Olive Convention Centre, when travelling by car. Kind Regards, Royal Palm Hotel... More
1
Vote
sesipho
15 September 2016|
AnswerShow all 2 answers
Response from RoyalPalmGateway | Property representative |
Dear Sesipho Thank you for your enquiry. Please kindly send me your e-mail address or contact number and I will request our Reservations Department to contact you, alternatively you may contact them on 031 581 8000, and... More
0
Votes
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12
Room Tips
"Look around In the area"
Read review
"the deluxe rooms are the best with a bath and a shower"
Read review
"Rooms are nice. Comfortably"
Read review
"The room layout of the executive suite does not comfortably accommodate camp-cots"
Read review
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