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Protea Hotel by Marriott Durban Umhlanga

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210 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Durban Umhlanga
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Showing 186: English reviews
Johannesburg, South Africa
Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 October 2016

Just a touch of a different experience in umhlanga . A very nice restaurant called , chefs table. Food excellent . Different from the normal menu. Two pages which in my experience brillant. All freshly done, and tasteful. I had the lobster ravioli stuffed with cream cheese, delish . For main I had the Kob very nice and desert lemon... More 

Helpful?
Thank 789Bronwyn
Perth, Australia
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 October 2016

We were warmly greeted at reception and the check in procedure was quick and efficient. The bedroom and sitting room was spacious, clean and had a beautiful view of the bay and city Breakfast was fine, nothing special, but adequate. A perfect location to walk to restaurants, shops and the beach. The staff were wll very pleasant and willing to... More 

Helpful?
Thank Lesli N
ShazDurban, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Lesli N I am pleased to hear that you enjoyed your stay at our hotel and were able to appreciate the great location, restaurants and beach that uMhlanga Rocks is proud to offer. We take great pride in serving your needs and are delighted to hear that our Staff were helpful and friendly, your feedback will be shared with... More 

Harrismith, South Africa
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2016

The guests at the hotel were treated with great respect. Staff was very friendly and helpful. The room was very spacious and clean. The quality of sleep was very good. Breakfast was acceptable and the chef was not friendly. The hotel did not offer dinner and had to walk at night to look for place to eat. There were good... More 

Helpful?
Thank MsimangaMR
Ballito, South Africa
1 review
Reviewed 18 October 2016

Had an awesome stay with you guys, warmly greeted by a very friendly security guy at the gate, and another one by the elevator. We also met up wit Wiseman I'm not sure from which department (had a walky talky with him) he took me and my partner to the reception desk, where he introduced us to Nala (Reception Agent)... More 

Helpful?
Thank sandilendawonde
ShazDurban, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Sandilendawonde We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! SylviaD More 

Vereeniging SA
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2016

We were ever so lucky to visit the new wing that was opened three days before our stay! What a change from the old wing! Everything matches the new theme- sea and beach! You can find a beautiful new pub , a brand new dining room ( with a scrumptious breakfast) a relaxing colour scheme and very friendly and competent... More 

Helpful?
Thank Elna B
Durban, South Africa
Level Contributor
4 reviews
Reviewed 23 August 2016

My hubby decided that we should celebrate my birthday at the hotel, everything was perfect because when we got to the hotel all was done romantic room well done. The room was big enough for all the activities that he planned for that day

Helpful?
Thank lungilepatienceg
Pretoria, South Africa
Level Contributor
155 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 23 August 2016

Stayed for a week in the Protea Hotel for work - the hotel is situated in the heart of the Umhlanga Lighthouse area, walking distance from a number of great restaurants. Hotel is in process of renovation, but was not a major inconvenience. The rooms are large and comfortable and I found my room very clean and everything in good... More 

Helpful?
Thank Christiaan M
Johannesburg, South Africa
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 August 2016 via mobile

The staff are really exceptional - super friendly and helpful. Easy walk to the beach and restaurants. Our room was large, and while a little bit dated, our room was perfectly fine and clean and we were very happy with it. You can't ignore the price - very reasonable for the area. We shall be back.

Helpful?
Thank Bronwyn M
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Bronwyn M I am pleased to hear that you enjoyed your stay at our hotel and were able to appreciate the great location, restaurants and beach that uMhlanga Rocks is proud to offer. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that our Staff were helpful... More 

Breda, The Netherlands
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2016 via mobile

The staff was EXCELLENT! The rooms/hotel are a bit outdated and currently (a saw a notification of 2014 posted in the hotel, they where under construction and appologizing for any inconvenience) under construction. You have to enter and exit by foot through the parking garage. Location is good!

Helpful?
Thank michiel_breda
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Michiel_breda I am delighted to hear that our Team provided you with excellent customer service. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodations, along with a relaxing rooftop sun deck and plunge pool. Most of the hotel's 250 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 120 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience. The Lighthouse Breakfast Restaurant & Bar is situated on the ground floor, adjacent to the reception hall, and offers delicious breakfasts. The restaurant seats 146 guests and is open from 06:30 to 10:30. The bar is open from 14:00 to 23:00. ... more   less 

Additional Information about Protea Hotel by Marriott Durban Umhlanga

Address: corner Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa (Formerly Protea Hotel Durban Umhlanga)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: $117 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Durban Umhlanga 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga
Hotel Style:
#5 On the Beach Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Durban Umhlanga staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Durban Umhlanga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor gets fresher air and better view”
 of 5 bubbles T4199SYpauld, 24 Nov 2016 | Read review
“Go for a room on a higher floor”
 of 5 bubbles doconnell78, 21 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles Canonterry, 20 Nov 2016 | Read review
“Elite status not honored.”
 of 5 bubbles 239millerc, 10 Nov 2016 | Read review
“It is better to be on the higher floors less noise from the traffic.”
 of 5 bubbles herbstjh, 9 Nov 2016 | Read review
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