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27/08/2017 28/08/2017
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    Gooderson Drakensberg Gardens Golf & Spa Resort

    Drakensberg Gardens Road, Underberg 3257, South Africa
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    27/08/2017 28/08/2017
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    US$88
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    Traveller (201)
    Room & Suite (46)
    Dining (15)
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    Overview
    • Excellent26%
    • Very good39%
    • Average20%
    • Poor10%
    • Terrible5%
    Travellers talk about
    Public Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Gooderson Drakensberg Gardens Golf & Spa Resort
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    Castleburn Leisure Resort
    137 reviews
    #1 of 3 hotels in Underberg
     
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    #2 of 2 hotels in Himeville
     
    Fern Hill Hotel
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (263)
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    There are newer reviews for Gooderson Drakensberg Gardens Golf & Spa Resort
    See the most recent reviews

    11 - 15 of 195 reviews

    Reviewed 4 July 2017

    We stayed in Room 139 over the period 30/6 to 2/7 and although the stay was overall pleasant there were some moments that left us disappointed. Reception: Upon arrival at reception there were several people waiting to be served and only one flustered lady at...More

    1  Thank Chad R
    Response from Peter M, General Manager at Gooderson Drakensberg Gardens Golf & Spa ResortResponded 1 week ago

    Dear ChadR, Apologies for the experience at reception, which we have resolved with some training and improvements. Also our rubbish dump, which is a thing of the past, as we have started our recycling initiative on the property, and are now removing all non bio...More

    Reviewed 23 June 2017 via mobile

    Dinner was generally good. Staff behind the buffet weren't helpful and didn't know what was being served e.g. vegetable soup was very obviously mushroom soup. Had to ask for plates and also for teaspoons for mustards. Plates were cold. Lamb curry was excellent as was...More

    Thank ShirleyBenney
    Response from Peter M, General Manager at Gooderson Drakensberg Gardens Golf & Spa ResortResponded 26 June 2017

    Dear ShirleyBenney, Thank you for the review, a pity that 3 stars was achieved for what could have been excellent. I have addressed your comments with my chef, in order that we iron out those niggles that led to these, and I agree, in need...More

    Reviewed 19 June 2017

    We stayed for 2 nights over the June long weekend - we were a group of 7 adults. Right from the time arrived we had a pretty average experience. The reception and front desk seemed very confused about everything and couldn't answer basic questions. It...More

    2  Thank Craig A
    Response from Peter M, General Manager at Gooderson Drakensberg Gardens Golf & Spa ResortResponded 26 June 2017

    Dear CraigA, Thank you for your review, obviously quite disappointing per your negative comments pertaining to your entire experience. I have addressed those in need with my staff, especially friendliness. If I may comment on 3 points made here. We will relook at our buffet,...More

    Reviewed 23 May 2017

    I gave it a 4 star as the food and the rooms were nice. It was a bit far for me from the room to the reception. Quite dark need a bit more light on the paths. I was on a tour and did the...More

    Thank cactus52
    Response from Peter M, General Manager at Gooderson Drakensberg Gardens Golf & Spa ResortResponded 30 May 2017

    Dear cactus52, Thank you for your review and rating, despite the few items of dissatisfaction. Pertaining to staff attitude, it is not acceptable having anything less than friendly and hospitable staff, for which I apologise, and have already addressed. As for WiFi, until we have...More

    Reviewed 15 May 2017

    We have a week of timeshare at Mountain View within the Drak Gardens resort, and have been visiting regularly for the past 21 years. We have seen the place go through cycles, but are very pleased to see the effort that has gone into the...More

    Thank Rodney-Durban
    Response from Peter M, General Manager at Gooderson Drakensberg Gardens Golf & Spa ResortResponded 29 May 2017

    Dear Rodney, Thank you for the great advertisement on TripAdvisor - your comments make what we do all the more worthwhile. We have been extremely focused on adventure and outdoor facilities recently, with our new rope course to be completed by the end of June....More

    Castleburn Leisure Resort
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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Business Centre with Internet Access
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Hot Tub
    Details
    • Price range
    • US$103 - US$124 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Priceline, Travelocity, Cancelon, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Gooderson Drakensberg Gardens Golf & Spa Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • KwaZulu-Natal >
    • Underberg
    • Also Known As
    • Drakensberg Gardens Golf & Leisure Hotel Underberg ,
    • Drakensberg Gardens Golf And Leisure Resort ,
    • Drakensberg Gardens Hotel Leisure
    Add Photo Photos
    Traveller (201)
    Room & Suite (46)
    Dining (15)
    Pool & Beach (8)
    Hotel & Grounds (169)
    Bathroom (5)
    Family and Play Areas (4)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Desiré V
    8 August 2017|
    AnswerShow all 2 answers
    Response from Peter M | Property representative |
    Good Morning, Yes, we do have heating at the slide pool, as well as "the Cove", an outdoor heated pool, free for all to use. It can be a challenge in winter to maintain high temperatures here though. The Wellness Centre... More
    0
    Votes
    shaming2014
    3 July 2017|
    AnswerShow all 4 answers
    Response from Peter M | Property representative |
    Greetings - GDay is quite right. Around 45 / 50 minutes to the bottom of the pass. You must have a 4X4 to be allowed through, with passports. No complications for vehicle access as Lesotho is landlocked, and kids no... More
    0
    Votes
    cactus52
    30 March 2017|
    Answer
    Response from Taryn-Cara |
    Good Morning, Unfortunately that is correct, until we are able to get the cable infrastructure up to speed in our remote area, we are unable to support an "open" and uncoded wifi on the resort. This, due to high volumes of... More
    0
    Votes
    Room Tips
    "If you are travelling with your children, ensure you communicate exactly how many beds your require before..."
    Read review
    "Some rooms had late sun in the evening so it's worth asking about this as there is a lot of shade from..."
    Read review
    "All Fairways rooms are good"
    Read review
    "we stayed in room 134 the room was good in winter but there was not air con so not good for summer"
    Read review
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