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Protea Hotels by Marriott Pretoria Centurion

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Protea Hotels by Marriott Pretoria Centurion
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134 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotels by Marriott Pretoria Centurion
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Showing 123: English reviews
Knysna, South Africa
Reviewed 6 August 2015

We have stayed at this hotel on numerous occasions. It is a lovely place and I can recommend it at any given moment. I love the staff, they take pride in assisting customers and making customers comfortable and happy.

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Helpful?
Thank Mphomarumo
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Mphomarumo Thank you for taking the time to post a review on TripAdvisor. It was an absolute pleasure reading and sharing your review with the TEAM and I am delighted that you had a comfortable stay. Thank you for staying with us and we look forward to welcoming you back to the Protea Hotel Centurion in the near future....

Cape Town
Reviewed 29 July 2015

I have stayed at the Protea Hotel Centurion on numerous occasions and in the main have been very satisfied. Once again I found the staff to be very attentive and professional. The restaurant is attractive and the al la carte menu varied enough for one to forgo eating out at the Centurion Mall (a stone's throw away). A buffet is...

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Helpful?
Thank Andre H
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Andre H Thank you for taking the time to inform me of your resent stay at the Protea Hotel Centurion. Please accept my most sincere apologies for the poor sleep quality that you experience in room 002. I will definitely discuss the issues you have raised with the hotel owners in order for us to come up with a...

Centurion, South Africa
Reviewed 28 July 2015

Sadly, we have had one of the worst experiences of food service during our training session at the Protea Hotel Centurion. We had a problem with halal food being delivered late which was a compliant issued previously, we hoped and were optimistic this problem would be resolved and used the Protea Hotel Centurion again and giving them a fair chance....

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Helpful?
1Thank MuhammadOmarAli
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Mr MuhammadOmarAli Please accept my sincere apologies for the poor service you received from my TEAM and that we failed on numerous occasions with the delivery of your special meals. I have addressed the matter with the TEAM who in turn has given me their commitment and assurance that this type of incident will not happen again. Thank you...

Frankfurt, Germany
Reviewed 14 July 2015

Staff of the hotel are very friendly. The hotel is located near a mall so you have things to do in the evening. Avoid room 136 since it's located above the kitchen and there is an awful noise coming from kitchen. I had to change rooms in the middle of the night. Tip for For Marriott Rewards Members: avoid staying...

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Helpful?
Thank Kleanthis1976
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Kleanthis 1976 Thank you for taking the time to complete a TripAdvisor Review. Please accept my sincere apologies for the inconvenience caused as a result of the noise emanating from our Restaurant. I have instructed our Maintenance TEAM to address this problem, as it seems that we have a faulty extraction fan outside room 136. All Protea hotels will...

Brussels
Reviewed 2 July 2015

Front desk staff and other hotel staff was friendly and very efficient. We had a comfortable, spacious room with a very, very good bed. Coffee and tea facilities, chocolates and other goodies. Great bathroom with nice shower, amenities and everything else we needed. The hotel is conveniently located next to a big shopping mall. Our room was really sound proof...

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Helpful?
Thank JoanneBrussels
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear JoanneBrussels Thank you for taking the time to complete a TripAdvisor Review. It really makes us happy knowing that we have met and exceeded your expectations. We constantly strive to receive feedback like yours from our valued GUESTS. We looking forward to welcoming you back to our hotel Regards, Etienne Potgieter General Manager

Nairobi, Nairobi, Kenya
Reviewed 5 June 2015

Convenient and accessible location right next to a shopping mall, great value for money, rooms were very clean, staff really friendly and helpful, transportation easily organized. The carpets are abit old and give a dampness about the place. Breakfast was OK. Likely to stay again.

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Helpful?
Thank Jackie O
PHCentruion, Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Jackie O Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am delighted to hear you found our hotel location convenient, value for money and that our Friendly and helpful STAFF made an impression on you during...

Reviewed 28 May 2015

The shuttle service that fetched me from the airport was great. Driver was friendly and obeyed all of the rules of the road. I couldnt get the aircon working in the room - had to phone twice and eventually after 1 hour and just before midnight the maintenance man arrived to sort out the problem. 30 minutes later the aircon...

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Helpful?
Thank TabithaTwitchet
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear TabithaTwitchet Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am truly sorry that we did not meet your expectations during this stay. All matters have been addressed with the TEAM and we will most definitely make...

Cape Town Central, South Africa
Reviewed 26 May 2015

Convenient location for my needs - functional and practical are best adjectives. The room has a great desk area to work and the rooms are comfortable. Free wifi is fast. The chips and chocolate waiting in my room were a nice touch. Thank you! The restaurant, Emanzinis, has quite a limited menu. The vegetable curry was tasty but sadly they...

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Helpful?
Thank Tranchie-Tess
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Tranchie-Tess Thank you for taking the time to post a review on Tripadvisor. All feedback is greatly valued and will always be used to improve our Service offering to our GUESTS. I am glad to hear that you found our rooms comfortable and the location of the hotel convenient. I am however disappointed that our Food and Beverage offering...

Cape Town Central, South Africa
Reviewed 6 April 2015

Close to Gautrain station with free shuttle to and from the hotel. Staff friendly enough and buffet dinner better than most Proteas. I did however not appreciate view into 8 aircons. (I believe however I was lucky as the contaminated river view was no better). Also fact that one set of lifts as well as full set toilets were out...

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Helpful?
4Thank Stefan-12345
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Stefan-12345 Thank you for taking the time to post your review on Tripadvisor. Feedback is always valued and appreciated. With ongoing maintenance in is sometimes necessary to close of some areas of the hotel to carry out repairs, during your stay it was unfortunately some of the Public toilets as well as 1 of the 4 elevators. Please accept...

Reviewed 2 April 2015 via mobile

A month ago I had business to attend to in Pretoria. Had a colleague with me and we had to share a room. It's a bit small when sharing with some one that's not ur wife or husband. Basin in the room is also not a nice touch. I'm sure if you stay on your own its a great room....

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Helpful?
Thank Divan v
PHCentruion, General Manager at Protea Hotels by Marriott Pretoria Centurion, responded to this review

Dear Divan V Thank you for taking the time to share your feedback here on our TripAdvisor site. It is not always easy sharing any hotel room with a colleague, and I can understand fully why your sleeping arrangements were not satisfactory. Our standard rooms are on the larger side compared to most hotels in Pretoria (25sqm), however sharing is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Protea Hotel by Marriott(R) Pretoria Centurion - Affordable elegance on the Water's Edge. Protea Hotel Centurion is located in the suburb of Centurion in Pretoria, midway between Johannesburg and Pretoria. The Hotel is situated adjacent to the Centurion Mall shopping complex with its variety of restaurants, bars, boutiques, cinemas and banks. This elegant 4-Star Hotel is surrounded by beautiful landscaped gardens, complimented by an outdoor pool and lake deck overlooking the Centurion Lake, ideal for sundowners. If it is luxury you are after, the hotel offers 131 standard African themed bedrooms, 44 modern contemporary self-catering suite apartments, 1 additional studio room and 1 VIP presidential suite with a balcony, overlooking the lake. Located on the water's edge is Protea Hotel Centurion's a la carte restaurant, Emanzini, with its contemporary African atmosphere. The trendy bar and lounge area is the ideal place to come and enjoy a drink after a hard day's work. Protea Hotel Centurion's mantra is to offer exceptional service, style and comfort with the best rates guaranteed. The tranquil location, as well as attention to personal detail, guarantees an experience unmatched by others for both leisure and corporate travellers. ... more   less 

Additional Information about Protea Hotels by Marriott Pretoria Centurion

Address: Cnr Gordon Hood & Hendrik Verwoerd Drive | PO Box 7999, Centurion 0046, South Africa (Formerly Protea Hotel Centurion)
Region: South Africa > Gauteng > Centurion
Price Range: $65 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotels by Marriott Pretoria Centurion 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
Protea Hotel Waterfront
Protea Hotel Centurion
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotels by Marriott Pretoria Centurion staff and other travellers.
2 questions
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Mumbai (Bombay), India
3 months ago

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Questions? Get answers from Protea Hotels by Marriott Pretoria Centurion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are super and quiet. The rooms facing the swimming pool are much more quiet.”
 of 5 bubbles doriav760, 11 Nov 2016 | Read review
“Get a room overlooking the pool to view the weaver birds”
 of 5 bubbles AlastairH39, 7 Nov 2016 | Read review
“Ask for a room facing the pool. The traffic noise can be disturbing.”
 of 5 bubbles gavink272, 17 Jun 2016 | Read review
“Executive Rooms is the best 30 - 34 & 130 - 134 and up”
 of 5 bubbles vdrieshj, 7 Jun 2016 | Read review
“Rooms are archaic - not as advertised.”
 of 5 bubbles thedoc999, 27 Apr 2016 | Read review
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