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Quality Inn & Suites

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246 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Nanaimo, British Columbia, Canada
Reviewed 22 October 2016

We usually go to Lake Havasu once a year for a couple days. The lake is beautiful and the Quality Inn is very accommodating. There was also a vintage car show on when we were there. So many cool cars.

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Helpful?
Thank Dennis H
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Dennis - Thank you for taking a moment to leave us a positive review. We agree that Lake Havasu is absolutely amazing and we are so happy to hear that you all chose to stay with us during your visit. We are glad that you enjoyed the car show during your stay and we look forward to welcoming you back...

Reviewed 12 October 2016

We had a King Bed Room on the lower level with a Lakeside view and a buffet breakfast. The Room is at lakeside as there is no view of the lake. Buffet breakfast is truly a continental breakfast and we ate there 1 of our 4 mornings as we chose to get a better breakfast. The room itself had an...

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Helpful?
Thank Wendy L
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Your comments are extremely valuable to us as they help us understand how to better serve our guests. Thank you for sharing your experience with us. We are glad you appreciated the ability to leave your pet in your room while you explored the area. However, we apologize that certain aspects did not meet our usual standards or your expectations....

Tucson, Arizona
Reviewed 12 October 2016

Our room was very spacious and clean. The beds were VERY comfortable. It was nice having a restaurant on site, and the full, FREE breakfast was fantastic! The staff was friendly and helpful*. The exterior of the hotel is showing its age. The AC in our room wouldn't stay on unless you ran the fan full-time. *Our only "big" problem...

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Helpful?
1Thank Kathy L R
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Kathy, We appreciate you taking the time to share the details of your recent experience with us. While we are happy to hear you were pleased with various aspects of our accommodations, including our comfortable beds, clean rooms and tasty breakfast, we sincerely apologize for missing the mark on providing you with a restful night. Thank you for attempting to...

Benson, Arizona
Reviewed 11 October 2016

Friendly staff, Room was very clean. large suites. Fantastic Breakfast, If you want a nice hotel close to the lake, this is the one. My only complaint is that entire exterior needs to be cleaned/painted.

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Helpful?
Thank KJF63
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

It was a pleasure providing you with a comfortable place to stay during your visit to the nearby lake. We are happy to hear our complimentary breakfast was tasty and provided you with sufficient energy to start your day. Our team thanks you for your kind compliments to their friendly service. Though your stay was not quite perfect, we would...

Reviewed 6 October 2016

Stayed here while painting and fixing up the new house I bought in Lake Havasu. Very pleasant place to stay, staff was very helpful, and I enjoyed the restaurant that was on site. I had trouble with the internet, but I finally believe it was my device, not their internet service. Coffee and hairdryers provided, too.

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Helpful?
Thank Donna V
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Dear Donna, Thank you for choosing to stay with us while preparing your new home. We are delighted our staff made you feel welcome during your time with us. We are also happy to hear you appreciated our restaurant and amenities. Thank you for your review and congratulations on your new home!

Reviewed 5 October 2016

Room was clean. Nice dining area for breakfast. Free breakfast spread was quite good. Downside, bathroom towels were not that clean. Spent 2 nights. Probably will use this hotel again, but will insist on clean towels.

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Helpful?
Thank george S
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Thank you for choosing Quality Inn & Suites during your recent visit to Lake Havasu. We are pleased to hear you enjoyed our tasty breakfast as well as our comfortable rooms. We encourage our guests to notify us of any problems they may encounter during their stay, so we may have the opportunity to correct the issue. During your next...

Phoenix, Arizona
Reviewed 11 September 2016 via mobile

Nice location and conveniently located to visit my family in Lake Havasu. Pleasant staff and breakfast in the morning is always a refreshing light start to the day. Also good priced for the amenities.

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Helpful?
Thank Dave L
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

Providing clean and comfortable accommodations, paired with superb service, all at a great value is a goal we hope to achieve with all of our guests. Thank you for sharing your wonderful experience with us! It is wonderful to hear you appreciated the service our staff provided as well as our ideal location. For your next family visit, we hope...

Phoenix, Arizona
Reviewed 25 August 2016 via mobile

Having family in Havasu I visit often. Found a good rate on Hotels.com web site, so decided to try. I normally stay at the Hampton,Bridgwater, or Hidden Palms. Upon entering the hotel, it is bright and very clean. Though there was only one hotel clerk at the front desk, she was efficient and greeted each guest as they walked in,...

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Helpful?
Thank NanaP10
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

What a wonderful review to read! We are thrilled we were able to meet your expectations during your recent stay and hopefully during future stays! It's great to hear you felt welcome and well taken care of by our team members. They strive to always provide helpful and accommodating service and they appreciate your recognition of their efforts. Glad you...

Commerce, Texas
Reviewed 22 August 2016

The hotel is an older property, but very well maintained. It is a large property, and a convenient location to the London Bridge. All the employees we dealt with were so nice and helpful. Would definitely stay here again!

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Helpful?
Thank texsuz2016
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

It is wonderful to hear you thoroughly enjoyed your stay with us! We are glad you found our accommodations to be pleasing and convenient to the attractions you wanted to visit. Your kind compliments to our team will be passed along to ensure they keep up the great work! We look forward to your next visit with us!

Barcelona, Spain
Reviewed 22 August 2016

During check-in, I approached a reception staff named KIMBERLY. I spoke to her in fluent English and she asked for my passport. After doing the necessaries, she returned my passport to my husband, a caucasian. I found that peculiar as I was standing right in front of her. I then gave her my credit card, and after doing what she...

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Helpful?
Thank catspyjamaz
FrontDesk_GM, General Manager at Quality Inn & Suites, responded to this review

We apologize about your experience during the check in process of the hotel and more importantly that you felt that it was the result of any of the options you presented. We will definitely speak with Kimberly regarding this interaction and work with her to be more aware of her actions during the check-in process, but we can assure you...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Full service hotel with a restaurant & lounge on property with heated outdoor swimming pool. Centrally located on the west side of town right off Highway 95 and just two blocks from the lake and the famous London Bridge. ... more   less 

Additional Information about Quality Inn & Suites

Address: 271 S Lake Havasu Ave, Lake Havasu City, AZ 86403 (Formerly Ramada Inn Lake Havasu)
Region: United States > Arizona > Lake Havasu City
Price Range: $95 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Quality Hotel Lake Havasu City
Quality Inn And Suites
Quality Inn Lake Havasu City
Lake Havasu City Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
2 questions
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Bell Canyon, California
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms around the back have a beautiful lake and mountain view.”
  • View of lake and mountains
  • Big palm tree outside room.
 of 5 bubbles nitacat2016, 5 Dec 2016 | Read review
“I didn't care for the corner suites as I didn't want to have to walk around a corner from my car. Just a personal preference.”
 of 5 bubbles purplesnowbird, 10 Nov 2016 | Read review
“Rooms facing the parking lot are much quieter. The rooms facing the lake suffer from the traffic on Hwy 95.”
 of 5 bubbles grantc770, 7 Nov 2016 | Read review
“get a view room.”
 of 5 bubbles Georgia445, 7 Nov 2016 | Read review
“Ask for a room away from the noisy highway.”
 of 5 bubbles Mike_TV_Producer, 6 Nov 2016 | Read review
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