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Shangri-La Country Hotel & Spa

Traveller (485)
Dining (96)
Room & Suite (69)
Overview
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
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Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)
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354 results
Traveller rating
197
84
42
13
18
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LanguageEnglish
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197
84
42
13
18
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All reviews gardens are beautiful couples retreat feel at home manager on duty friends and family special thanks main building wonderful experience gravel road attention to detail alfred weekend spa chef waiters setting revamp
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1 - 5 of 354 reviews
Reviewed 1 week ago via mobile

We had stayed here 25 years ago and wanted to relive the great time we had then . We managed to get a very economical booking ( this eased the disappointment) . Staff are friendly but overworked and undertrained. The menu for the snacks options...More

Date of stay: January 2019
Thank 539steliosg
Reviewed 2 weeks ago via mobile

We stayed the night of 30 & 31 Dec. The room was very average. The bedding was the wrong way on the bed. The bathroom was small. The carpet in the room was dirty. Power went out one night, no candles in the room despite...More

Date of stay: January 2019
Thank Judy S
Response from South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & SpaResponded 1 week ago

We appreciate your feedback Judy and have shared your review with top management for urgent investigation.

Reviewed 4 weeks ago via mobile

What a disappointment! The aircon and ceiling fan and lights did not work in room 20. With a 20 month old baby we eventually moved 23:15 at night to the smallest room on the property. Not only was the housekeeping manager extremely rude and unprofessional,...More

Date of stay: December 2018
Thank Charnadup
Response from South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & SpaResponded 4 weeks ago

Thank you for your review Charna. We're sorry to hear about your experience. We have responded to you on your other review on a different platform as well. Your feedback has been shared with management to investigate and address.

Reviewed 12 December 2018

The room was very comfortable and spacious. Gardens are beautiful as ever and the meals in the restaurant were lovely. The breakfast buffet was extensive and very enjoyable. We found the reception very friendly and efficient.

Date of stay: September 2018
Thank eileenblignaut
Reviewed 3 December 2018 via mobile

We booked four chalets and stayed in no 6,7,8 and 9. Other family booked other rooms. The first impressions of this hotel was great as the gardens were beautiful and the reception staff were great.unfortunately when we were allocated our rooms we realized that on...More

Date of stay: December 2018
Thank GSAUNDERS1958
Response from South_Of_Africa_HQ, Guest Relations Manager at Shangri-La Country Hotel & SpaResponded 10 December 2018

We thank you for your feedback. This is being attended to.

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About
Description
The Shangri-La Country Hotel & Spa outside Bela Bela is a tranquil secluded hideaway nestled against the Waterberg Mountains. This peaceful gem just one hour north of Gauteng, offers the elegance of yesteryear, More with beautiful antiques, homely pampering in 49 en-suite rooms surrounded by lush tropical gardens. All the comfortable rooms and rondavels at Shangri-La are situated within walking distance of a sparkling swimming pool, relaxing spa as well as other facilities including two restaurants and a cellar (with a Diners Club award winning wine list), a small wedding chapel and fully equipped conference centres. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free Internet
Air Conditioning
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
49
Price range
US$46 - US$65 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Shangri-La
Location
South Africa > Limpopo Province > Modimolle (Nylstroom)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
49
Price range
US$46 - US$65 (Based on Average Rates for a Standard Room)
Formerly known as
Protea Hotel Shangri-La
Location
South Africa > Limpopo Province > Modimolle (Nylstroom)
Photos
Traveller (485)
Dining (96)
Room & Suite (69)
Pool & Beach (29)
Business Centre & Event Rooms (13)
Family and Play Areas (5)
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Questions & Answers
Ask a question
LeschaS1
11 October 2017|
Answer
Response from South_Of_Africa_HQ | Property representative |
Hello, you can find our spa menu on our website in the spa section. Alternatively, give us a call and provide us with your email address and we will send it to you.
0
Votes
NomaP6
1 May 2017|
Answer
Response from South_Of_Africa_HQ | Property representative |
Hi Noma, you can call the spa by dialling our advertised number 0147181600. The spa is open daily. Our rooms sleep 2 guests. We have select bedrooms with Twin beds. We also have Family Rooms that sleep 3 guests. Please visit... More
1
Vote
Cally P
16 March 2017|
AnswerShow all 3 answers
Response from South_Of_Africa_HQ | Property representative |
Hi Cally P, there is no formal dress code for dinner at night, but we do recommend that guests dress smart casual when dining in the Heritage Restaurant. Our Bellows Restaurant, which also caters breakfast and lunch, is more... More
0
Votes
Room Tips
"There are different types of rooms - the suites are very comfortable and large"
eileenblignaut
11 Dec 2018
Read review
"Go for suites"
ebryer
9 Oct 2018
Read review
"executive suites have a forest view, very beautiful"
MaureenMutede
18 Sep 2018
Read review
"Definitely don't take any of the rooms in the 20's. Located down the hill below reception."
52Cathy
27 Jun 2018
Read review
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