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The Royal Hotel

TripAdvisorUS$77*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$86*
US$77*
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US$86*
US$86*
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The Royal Hotel
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340 Reviews from our TripAdvisor Community

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Showing 165: English reviews
London
Reviewed 9 April 2016 via mobile

Stayed here on my first night viisiting South Africa, I really did feel like I had stepped back in time. I absolutely loved the experience and it's the one and only time I have been serenaded by the kitchen staff after dinner ;-).

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Helpful?
Thank JFoleyLondon7
Neels J, Manager at The Royal Hotel, responded to this review

Dear JFoleyLondon7, We as Management and staff you want to thank you for the positive feed back and we hope we see you soon. Regards, Neels, Management and Staff

Sao Jose Dos Campos, SP
Reviewed 8 April 2016

My friends and I booked a room at The Royal Hotel, but weren't so sure about what to expect there. We were on the way back from Kruger Park to Joburg and wanted somewhere to stay for just one night. Once there, we fell in love for this beautiful town, it's history and the hotel made us feel like we...

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Helpful?
Thank Beth_Vieira23
Neels J, Manager at The Royal Hotel, responded to this review

Dear Beth_Viera23, We as Management and Staff just like to thank you for the experiences you had in Royal Hotel Pilgrims Rest and recommend it to every body you meet, We all hope we see you soon again. Regards, Neels, Management and Staff

jhb
Reviewed 4 April 2016

Loved everything about this Hotel except for the service. From the moment we walked in we were treated with such disrespect that we wanted to leave. Would definitely work on the communication skills of the staff at the hotel

Review collected in partnership with this hotel
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Helpful?
Thank 13jeannieb
Neels J, Manager at The Royal Hotel, responded to this review

Dear 13 jeannieb, Management must apologist for the behavior of the Staff 's disrespect full I have taken it up to all our Managers. Management believe in the best service we can provide and in our next Staff meeting we will shown them this feed back We thank you for the time you take to send us this feed back...

Umhlanga Rocks, South Africa
Reviewed 28 March 2016

We enjoyed a few hours look around the town and had a pleasant pint in the Hotel bar with its array of tourist folk. More than likely be back in the not too distant future as the town needs as much support as it can get.

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Helpful?
Thank Grant M
Neels J, Manager at The Royal Hotel, responded to this review

Dear Grant M, We thank you for the feed back and we working on the problem the SA Police is assist us in this regard. We hope we see you soon again Regards, Neels,Management and Staff

Sabie
Reviewed 24 March 2016 via mobile

By far the best buffet breakfast of the whole trip. Very attentive staff and good food. The most beautiful historical setting. Enjoyed a walk through the upper town to view some of the little shops and support the local dealers afterwards.

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1Thank Antia S
Neels J, Manager at The Royal Hotel, responded to this review

Dear Antia S, From the Royal Hotel and Staff we would thank you for your positive feed back and hope we see you soon. Kindly bring more friends to enjoy the Royal experience again, Regards, Neels,Management and Staff

Johannesburg, South Africa
Reviewed 23 March 2016

We were only supposed to stay in the Royal Hotel one night but fell in love with the place and landed up staying 2 nights. First night we stayed in the Bank House which was absolutely enchanting. The second night we moved to a place behind the main street which was also delightful but the Bank House was quieter. The...

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Helpful?
Thank Sami365
Neels J, Manager at The Royal Hotel, responded to this review

Dear Sami365, From the Royal Hotel management and staff would like to thank you for staying with us. We hope to see you soon again. Regards, Neels, Management and Staff

Randburg
Reviewed 17 March 2016

It was really like old times. Rooms decorated in a very original way. Clean and specious. It was very nice to taka a hot bath in the room. Very good location, very quiet. Friendly staff. Consumer friendly price.

Review collected in partnership with this hotel
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Helpful?
Thank ewal778
Neels J, Manager at The Royal Hotel, responded to this review

Dear ewal778, From The Royal Hotel Staff we would like to thank for staying at the Hotel. We all hope to see you soon. Neels, Management and Team

Edenvale, South Africa
Reviewed 15 March 2016

We brought our young grandkids, Andi 13 and Bex 10 with us, to experience the "Time Machine Journey" into the 'PAST'. The girls felt that they were back in the 1800's! The dinner and breakfast were lovely. The accommodation was enchanting, the staff were so friendly and helpful. Renette and I have been there many times and we love Pilgrims...

Review collected in partnership with this hotel
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Helpful?
Thank M928VPmiked
Neels J, Manager at The Royal Hotel, responded to this review

Dear M928vpmiked, From the Management and Staff we thank you for visiting the Royal Hotel and wish you and your family back soon. Regads, Neels,Management and Staff.

London, United Kingdom
Reviewed 7 March 2016

Fantastic place to spend the night, rooms are very romantic and presented clean and well furnished, the location in Pilgrims Rest is great for seeing the historic town, the attached restaurant is of good quality with Buffet and dinner and Breakfast being the order of the day. Be warned that due the historic nature of the hotel there is no...

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Thank Rhollebon
Neels J, Manager at The Royal Hotel, responded to this review

Dear Rhollebon, From the Royal Hotel Management and staff we would like to thank you for visiting Pilgrims Rest and we wish to see you soon. Regargs, Neels, Management and Staff

Calgary, Canada
Reviewed 2 February 2016

The hotel is a meseum and very well looked after. The room was very quant and we enjoyed our stay. The dinner was very enjoyable but breakfast was a bit cold. Only really disappointing aspect was that tourists are allowed to pen their names on the walls in the bar. A bit tacky and I see it as encouraging vandalism....

Review collected in partnership with this hotel
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Helpful?
Thank LynWallace
Neels J, Manager at The Royal Hotel, responded to this review

Dear LyWallance, Thanks for visiting our Historical Hotel we have stopped the writing on the walls and we in the process to repaint the Church Bar in side Thanks for letting us know about your concerned and we pay attention to its, Hope next time you will see a difference Regards, Neels

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Free Parking

Additional Information about The Royal Hotel

Address: Main Road, Pilgrim's Rest 1290, South Africa
Region: South Africa > Mpumalanga > Pilgrim's Rest
Price Range: $109 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Royal Hotel 2.5*
Number of rooms: 50
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Also Known As:
Royal Hotel Pilgrims Rest
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the *Bank House in a 'honeymoon' room, which turned out to be a HUGE suite.”
kjdbjd1983, 1 Aug 2016 | Read review
“Stay away. This hotel is poorly managed.”
729marcd, 5 Jul 2016 | Read review
“Loved the bank house the most”
Sami365, 23 Mar 2016 | Read review
“There is no Fuel filling station or Cash Machine.”
RENSHAWWELSH, 30 Nov 2015 | Read review
“We had the room up by the court house - It was quiet, comfortable and just so pretty!”
Imissafrica, 9 Oct 2015 | Read review
5 of 5
TripAdvisor
US$77* /night
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Hotwire.comUS$86
TravelocityUS$86
Orbitz.comUS$86
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*Disclaimer
Prices are for 1 room, 2 adults
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