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Premier Hotel The Winkler

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218 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Gauteng, South Africa
Reviewed 5 days ago NEW

The location of the Winkler is perfect for car enthusiasts as the surrounding area offers amazing mountain roads with great Scenery. The Winker has good parking, and arrangements were made with the bar so that we could buy bottles of whisky at a reduced price.

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Helpful?
Thank mannyd707
Mbabane
Reviewed 2 weeks ago

The Winkler is a well established hotel with a long history and a reputation that has been very high but also been very low. I am glad to see management are taking the hotel back to the good places. Dinner was buffet and reasonable. Would have prefered Al La Carte but with the business there that night it would not...

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Helpful?
Thank Marc W
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear Marc, Thank you for the positive review after your recent stay with us, at Premier Hotel The Winkler. Your comments greatly assist in motivating the TEAM to greater heights. It's so rewading for us all to see that our efforts are not un noticed and that you experienced at first hand the changes that we are brining to this...

Pretoria, South Africa
Reviewed 3 weeks ago

The toilet stinks badly ALL the time as though the water used to run the toilets is stale. The couches not clean. The building needs paint and the gardens and pot plants need a little care and love! consider maintaining at the levels that the previous owners did as those of us who are used to a four star quality...

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Thank rirhandzum2017
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear Rihandzu, My sincere apologies if we obviously did not meet your expectations nor the standards that we have set for ourselves, and assure you this is not what we are known for. All our water runs through a purification system and is very potable and should not be stale at all, but thank you for bringing it to my...

Johannesburg, South Africa
Reviewed 16 January 2017

The hotel is centrally located, but sorry to say it is definitely not a 4 star, there is alot of work that needs to be done. The rooms were not very clean, the sheets were not changed (we were there fr 2 nights), had to deal with a frog in the room & the biggest spider i have ever seen....

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Thank portia2017
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear Portia, Thank you for taking the time to review our hotel on Tripadvisor. It's through your most valued feedback that we are able to truly measure how well we are doing. I must apologise if we did not meet your expectations on this ocassion, and have spoken with the housekeeping regarding the sheets. With regards to the frogs, please...

Matola
Reviewed 12 January 2017

Please make sure that the toilets are cleaned with proper cleaning agents. Ours was smelly. Saw a couple of cockroaches flying around outside the door to the room, please take care of that. We were woken up early in the morning by a cell phone that had been left behind in a drawer, and later handed it in at the...

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Helpful?
1Thank pholm_903986
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear Pholm, Thank you for taking the time to review our hotel after your recent stay with us. My apologies if we did not live up to your expectations and also saddned that we dropped the ball with the bathroom. Our houskeeping TEAM are usually on top of their game so I shall investigate as to what transpired on this...

eMalahleni, South Africa
Reviewed 3 January 2017

Our phone was not working and we were not even offered another room after our line couldn't be fixed. We had to walk all the way to reception to place our room service orders. And one reception lady didn't even get our order right so we had to walk again to go the reception cos she didn't even bother coming...

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Helpful?
Thank r00m134
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear Room most valued GUEST, Thank you fopr your review after your recent stay with us. It's through your most valued comments that we are able to truly measure where we are meeting, exceeding, and in your case falling short of our GUEST expectations. I can only apologise for the inconvenience caused with the out of order telephone and assure...

Witbank
Reviewed 27 December 2016 via mobile

For a 4 star hotel, this establishment is disappointing. The wifi is non-existent and the rooms are tiny. Dinner was a let-down, especially at R210 pp. On the positive side, the rooms were neat and the staff are friendly. Pool and gardens are well-maintained. Do not think we will visit again soon.

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Helpful?
Thank MiaAng
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear MiaAng, Thank you for taking the time to post a review after your recent stay with us. I must apologise if dinner was not up to your expectations and Chef will also be saddened by your comments as we pride ourself on our buffets and quality of food. The WiFi is an ongoing issue which we are working on...

Ireland
Reviewed 12 December 2016

I was looking forward to stay in this hotel as the pictures were promising but either we were just unlucky with the room or they really all the same. The room plus bathroom is so old style and staying there makes you depressed it really needs some refurbishment. Towels were not replaced even I clearly put them on the ground....

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Helpful?
Thank WorldWiser1982
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear WorldWiser, Thank you for taking the time to post a review after your recent stay with us and am saddened that we did not live up to your expectations or the standards that we strive for. The Hotel is almost fifty years old now and although has had many refurbishments and upgrades throughout the years, still retains that old...

Gateshead, United Kingdom
Reviewed 6 December 2016 via mobile

We stayed here for our Kruger national park safari. The rooms were comfortable and the pool looked very nice and I saw someone making use of it we had two nights here breakfast was good and there was wifi in the reception and restaurant. We did have to get up one morning at 4 to be at Kruger for 5.30...

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Helpful?
Thank jacka
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear Laca, Thank you for the review after your recent stay with us at Premier Hotel The Winkler. It's through your most valued feedback that we are able to measure ourselves and see how we are progressing in our quest to exceed our GUESTS expectations. Due to the high volumes going into the park at present most guides try to...

Edenvale, South Africa
Reviewed 6 December 2016

Was there on honeymoon 36 years ago and was not let down. Excellent location, very friendly staff, tasty buffet. We loved every minute of it! Great springboard location for sightseeing around the area and Kruger Park. It was a pleasure to meet busloads of foreigners coming to see our beautiful country.

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1Thank luis584
SimonRES, General Manager at Premier Hotel The Winkler, responded to this review

Dear Luis, Thank you so much for your positive comments that you posted on Tripadvisor for Premier Hotel The Winkler. It's through your most valued feedback that we are able to measure how well we are really producing in terms of service food and standards. And it was great to see that you engaged with all the tourists, as one...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
With its ideal location, Premier Hotel The Winkler is the perfect location from which to explore the beautiful surrounding area. Only 20 minutes drive from the famous Kruger National Park and with easy access to attractions like the Blyde River Canyon, Sabie Waterfalls and Pilgrim's Rest. Premier Hotel The Winkler provides visitors with an incredible base from which to explore the rich African beauty of the Mpumalanga province. Founded around 1890, the town of White River has a rich history and has become both a tourism centre and a point of interest for those wishing to witness one of the most unique farming cultures in South Africa. Premier Hotel The Winkler is situated just 14km for the Kruger Mpumalanga Airport, a short 20 minute drive from the Kruger National Park, 10km outside of White River and a 30 minute drive to Nelspruit. The climate is said to be one of the best in South Africa, neither excessively hot in summer when rainfall is at its highest, nor overly cold during the sunny winters. Known for its scenic beauty, Mpumalanga offers visitors a front row seat to the majesty of Africa. The largest and most famous game reserve in South Africa lies at the heart of the Lowveld, a 20 minute drive from Premier Hotel The Winkler, the Kruger National Park is a wildlife experience like no other and allows visitors the opportunity to immerse themselves in the unpredictability of this iconic piece of Africa. The waterways of Mpumalanga offer explorers the opportunity to experience a different side of Africa, from the views over the sheer edges of the Blyde River Canyon 800m above the riverbed below to the tropical rain-forests that dominate the eastern side of the Crocodile River Valley. ... more   less 

Additional Information about Premier Hotel The Winkler

Address: R538 Numbi Gate Road, White River 1249, South Africa
Region: South Africa > Mpumalanga > White River
Price Range: $129 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Premier Hotel The Winkler 4*
Number of rooms: 87
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Premier Hotel The Winkler staff and other travellers.
4 questions
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Questions? Get answers from Premier Hotel The Winkler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid. Book elsewhere”
 of 5 bubbles Relayponey, 4 Dec 2016 | Read review
“All rooms were on the ground floor with easy access and beautiful views over the gardens”
 of 5 bubbles , 22 Nov 2016 | Read review
“Bring an African Continent Convertor”
  • Pool View
  • View from Patio
  • View from walkway
 of 5 bubbles SOLSOEUR, 25 Oct 2016 | Read review
“Executive suite on ground floor Room 90 is brilliant - kids can run to Jungle Gym and Pool while parents can relax and view them from room”
 of 5 bubbles nicetouch100, 15 Apr 2016 | Read review
“Try not to be in the far located room from the reception”
 of 5 bubbles IsraelC932, 13 Apr 2016 | Read review
5 of 5