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Shepherd's Tree Game Lodge

Expedia.comUS$456*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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484 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Reviewed 13 January 2017

The hotel attitude does not match the one of a real five star place. E.g. the hair dryer did not work, staff response: I am not responsible. Asked for a lighter, staff response: Don't have one (while torches are burning). Breakfast quite continental, butter missing, sausage and ham not fresh due to heat. Watch the small print in the booking!...

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Helpful?
2Thank Holger G
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Holger G Thank you for your review and bringing the various issues you encountered under my attention. We are constantly striving for perfection and it is clear that in this instance some of the detail had fallen through the cracks. We take great pride in our feedback and thus you would understand that I would leave no stone unturned...

Mpumalanga, South Africa
Reviewed 12 January 2017

If your a lover of nature and the outdoor activities then Sherpards Tree Game Lodge is the perfect place of accommodation, plus it is 10km away from Sun City. I enjoyed my stay and I would go back there in a heart beat.

Review collected in partnership with this hotel
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2Thank ntakadzenim2017
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Ntakadzenim2017 Thank you for taking the time to review Shepherd Tree Game Lodge and for your positive thoughts. We are happy to know you enjoyed your stay and would visit us again. See you again soon... Kind regards The Shepherds Tree Team

Johannesburg, South Africa
Reviewed 9 January 2017

We all have nothing but good things to say about our stay at Shepherd's Tree Lodge. It was an amazing place to stay, the rooms, the staff, the facilities, the food were all amazing. Our ranger Wayne, was enthusiastic and always willing to go out of his way to make our game drives memorable. The food was incredible, well presented...

Review collected in partnership with this hotel
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1Thank I3415RSjd
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear I34515RSjd It is very rewarding to receive feedback from our guests, and we would like to thank you for taking the time to review us on this forum. Also great thanks for being willing to recommend us to your friends and family, we appreciate this gesture. I will surely share your sentiments with my entire team as well, as...

East Greenwich, Rhode Island
Reviewed 9 January 2017

I was at Shepherd's Tree back in 2012 (note, could choose this a date) - but I don't think I was a TripAdvisor user back then. Since I still talk about this hotel as one of the best places I have ever stayed in the world, in fact was raving about it just yesterday, I thought I would jump on...

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Thank RescuePaws22
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear RescuePaws22 Thanks so much for your review, it is very nice knowing we left an lasting impression during your last visit. Me and my team appreciates this a lot. I think it might be time for another visit soon, so you can again come and experience our warm Pilanesberg hospitality. Hope to see you soon.☺ Kind Regards The Shepherds...

St Albans, United Kingdom
Reviewed 3 January 2017 via mobile

We had a great break at Shepherd's tree over New Year. As a first Safari trip the 2 daily game drives were fab and the 5am wake up call appreciated to make sure we didn't miss out! Our guide Shaun was really knowledgeable and it was nice to return to him for each drive meaning he knew what we had...

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1Thank mrsyorky
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear mrsyorky Thank you for this great review of Shepherds Tree Game Lodge, and choosing us to spend time at over New Years. It is always rewarding to receive feedback such as yours. Thank you for being willing to recommend us, this means a lot to me and my team. Kind Regards and all the best for 2017 The Shepherds...

Dublin, Ireland
Reviewed 3 January 2017

We stayed here for a night as part of our honeymoon self drive trip in ZA. Was a fantastic setting, great scenery, great service. We got a complimentary upgrade and the suite was beautiful. Breakfast, lunch and dinner was very nice. The game drives were superb and we had an amazing guide. I was 6 1/2 months pregnant and was...

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Thank thesethingsido1
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear thesethingsido1 I would like to thank you for taking the time to review your recent stay at Shepherds Tree Game Lodge, your feedback is invaluable in achieving our goals and much appreciated. Its good to know you found our food, game-drive experience and accommodations satisfactory and we hope to see you again soon. All the best for 2017 Kind...

Faversham, United Kingdom
Reviewed 3 January 2017 via mobile

I booked this for my husbands benefit! But i ended up absolutely loving the safari! From start to finish the accommodation was brilliant, staff were great and the food was endless and of a very high standard! Small and privately run hotel/ game lodge, one of the best in the area! Gerhardt our guide was accommodating, knowledgable and friendly! The...

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Helpful?
Thank Gina080562
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Gina080562 Thank you so much for your feedback. Me and my team appreciates this a lot. It is a real compliment that you would rate us as one of the best in the area, and it was a pleasure hosting you and your husband. It is also good to know the safaris made the early wake up call worth...

Cape Town
Reviewed 2 January 2017

Thanks for a wonderful stay. Really nice locations, good food, service and accommodations. Our Ranger was really good and knowable and flexible! We will really recommend Sheperds Tree Lodge to everyone.

Review collected in partnership with this hotel
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Thank Espen W
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Espen W Thank you very much for this review of Shepherds Tree Game Lodge. It is wonderful to know we met your expectations and are willing to recommend us to others. All The best for 2017 The Shepherds Tree Team

israel
Reviewed 29 December 2016 via mobile

My boyfriend and I decided to go to the safari and people highly recommended about pilanesberg. We decided to go to this lodge which was highly exclusive and expensive that was supposed to include everything. The place is amazing! No doubt about that!! U can see the photos of the room but other than that it was a bit boring...

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1Thank tuti22
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear tuti22 Thank you for taking the time to review your recent stay at Shepherds Tree Game Lodge, I would like to apologize for the fact that what we did not meet your all of your expectations. We pride ourselves in the fact that we are one of the most exclusive "Safari" destinations in Pilanesberg and this is the main...

Johannesburg, South Africa
Reviewed 15 December 2016

Wonderful resort with amazingly helpful and friendly staff. The rooms are well fitted out and clean and the food was fantastic. The location is reasonably close to Johannesburg and the road is good. We saw lots of different game and our ranger went out of his way to make the experience worthwhile

Review collected in partnership with this hotel
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1Thank Yvonne H
Johan E, General Manager at Shepherd's Tree Game Lodge, responded to this review

Dear Yvonne H Thank you for taking the time to review your recent stay at Shepherds Tree Game Lodge, it is rewarding to know our guests enjoyed their time with us, and we hope to welcome you back soon. Kind Regards The Shepherds Tree Team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Skirting the northern slopes of an amphitheatre within the Pilanesberg Game Reserve lies Shepherd’s Tree Game Lodge, the lodge enjoys unrestricted vistas of the wilderness area of this big 5 wildlife sanctuary. Sweeping patios and sun decks adjoin the generous guest entertainment areas and rim-flow swimming pool. A gourmet restaurant, open entertainment decks, cigar lounge and gift gallery are amongst some of the facilities that discerning guests will find during their African safari. The lodge also includes a conference facility and Amani Spa. Attention to detail extends beyond the pleasure of your hosts, and is perhaps only rivaled by the contemporary cuisine, freshly prepared by dedicated chefs. Shepherd’s Tree features 13 double and 4 executive suites accommodating a maximum of 60 guests. Absolute privacy is ensures through the linear positioning of the suites along an elevated contour line, and providing panoramic vistas of the reserve. Each chalet features full en-suite bathrooms, tea and coffee making facilities, mini bar and safe. Whilst some of our guests will find proximity to the Sun City complex appealing, most of our guests are at Shepherd’s Tree for the thrill and excitement of big game viewing from the comfort of our custom built game viewers. Qualified and experienced guides are tasked with the pleasure of interpreting the sights and sounds of this vast wildlife sanctuary. The reserve is home to the big 5 and cheetah, wild dogs and hippo. Guests are encouraged to join their guide and host on 2 daily safaris, designed around optimal game activity periods, these occur in the early morning and in the late afternoon and evening, the afternoon safari is punctuated by a sundowner stop before continuing into the night with the use of a powerful spotlight. ... more   less 

Additional Information about Shepherd's Tree Game Lodge

Address: Pilanesberg Game Reserve | Sun City, Pilanesberg National Park 316, South Africa
Region: South Africa > North-West Province > Pilanesberg National Park
Price Range: $577 - $1,783 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shepherd's Tree Game Lodge 5*
Number of rooms: 30
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Also Known As:
Shepherd`s Tree Game Hotel Pilanesberg National Park
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Questions & Answers

Here's what travellers have asked, with answers from Shepherd's Tree Game Lodge staff and other travellers.
8 questions
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Questions? Get answers from Shepherd's Tree Game Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room”
meganspedding, 15 May 2017 | Read review
“No place to put your luggage on. Carts are servicing the guests between rooms and main buildings, very efficient and easy.”
fufb, 27 Apr 2017 | Read review
“If you can request close to the main dining area if you are elderly.”
Zimbo66, 15 Apr 2017 | Read review
“One that has teas and coffees replaced and cleans the cigarette buts outside the rooms from previous guests.”
connelanw, 5 Apr 2017 | Read review
“I had room 19 which I would recommend but I don't know about others but they all seem orientated in a similar fashion”
, 16 Mar 2017 | Read review
5 of 5
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US$456* /night
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Prices are for 1 room, 2 adults
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