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We are a family who have been visiting Hunters Rest for more than 10 years.We are aware of the fact that the rooms are in need of an upgrade through personal experience and as noted by numerous visitors but despite this Hunters Rest has always...More
Thank Melanie D
Response from GM-HuntersRest, General Manager at Protea Hotel Rustenburg Hunters RestResponded 1 week ago
Thank you for reviewing our hotel on Tripadvisor. Sincere apologies for the mix-up with your reservation; as discussed with you, Joyce inadvertantly called your brother in law and he instructed her to cancel the reservation, not realizong it was your reservation. I am...More
Stayed in room 209, currently here and not impressed. Dated and needs updating. Spacious with a lounge, 2 bedrooms, separate bathroom....shower and toilet in one room. No pressure from shower and water was warm to cold. Food was ok at the restaurant...nothing to brag about....More
Response from GM-HuntersRest, General Manager at Protea Hotel Rustenburg Hunters RestResponded 4 weeks ago
Dear Mr Govender
Thank you for your review. We have started upgrading our rooms and these are classified as luxury rooms. Kindly note there is a small price difference. The plan is to continue upgrading the next block of rooms shortly. I hope that you...More
Went on a shopping trip and spent one night at the hotel. The place is very pretty with lovely views of the mountains. The hotel is clean and comfortable. The service was just ok as we found the staff to be quite unfriendly and disinterested....More
Response from GM-HuntersRest, General Manager at Protea Hotel Rustenburg Hunters RestResponded 5 May 2017
Thank you for your review. We really appreciate the feedback; this helps us to improve where we did not meet your expectations. Your comments are important to us and I have shared them with the management team.
Spent one night in a family room. Room 108 avoid. The TV signal was weak, no CNN etc. The shower head was broken, the warm water tap produces a low drip only. The room is in desperate need of renovation and is dated. The rooms...More
Response from GM-HuntersRest, General Manager at Protea Hotel Rustenburg Hunters RestResponded 24 April 2017
Thank you for your comments. We have already started renovationg our rooms but alas the standard rooms still need to be done. We hope to start the project shortly.
Wife and I paid a visit on our way through Rustenburg and thought being a Protea hotel and Marriott setting it would be above an average place and it wasn't. No greeting when arrived with no help to the rooms. Personal care was lacking compared...More
Response from GM-HuntersRest, General Manager at Protea Hotel Rustenburg Hunters RestResponded 19 April 2017
Thank you for your review. We are aware of our challenges and please be assured that we are working on improving both the physical aspects of our hotel and the service. Hopefully you will give us another a chance to show you that...More
US$62 - US$100 (Based on Average Rates for a Standard Room)
Star rating provided by TGCSA.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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